Grasscity.com Reviews 

I love buying glass pipes from grass city. Always get a fair deal!

Nice folks to do business with. Great communication.

The shipping took awhile but that was mostly usps. The piece is magnificent and larger than advertised. The price makes the long shipping time worth it. The piece is worth at least 4 times what I paid for it in a shop.

Ordered it on Thursday and I got it on a Monday and impressed with the results of the regular shipping. Super stoked with my order thank you so much. I love it. Looking forward to shopping for another piece.

Amazing products at an amazing price. Fast and reliable shipping with discrete packaging. Got a few pipes under $5. Crazy good sales.

Awesome pricing and service. Had a question regarding tracking so I emailed support and I think before I even hit send I had a reply with an immediate answer. 10/10

Sent the wrong item and customer service will not except returns. I will no longer do business with your company.

I ordered two items and was charged for both. I received tracking information the next morning only to see the items had not be delivered to the post office. I assume they do this because their cancellation policy is you can not cancel if the item has left the building. After waiting a week I received one item and not the second one. I reached out to what is the sketchiest customer service to find out my other item is coming rom Denmark with no ETA. Would not recommend buying from this company

Everything that I ordered arrived in perfect condition and ahead of schedule. Very satisfied and I'm sure gonna buy more paraphernalia.

I've been thoroughly impressed with Grass City Bongs! The quality and design are exceptional, making every session smooth and enjoyable. The glass is sturdy yet beautifully crafted, and the customer service was prompt and friendly. This purchase exceeded my expectations, and I’m excited to see what innovative designs they roll out next. Five stars all the way!

Grasscity has some of the BEST customer support around. When they carried German Roor products, they carried a wide selection with many different options that have provided me with much glass over the years that I am proud to own. This is my go to online headshop. Their International Munchies section is truly a treat as well!

Thanks Grasscity 🙏👍

Great selection , excellent prices w/ the club ….. always a seamless smooth transaction with this company . Buy from them , no disappointments .

I ordered multiple glass pieces, bong, bubbler, sherlock,one hitter and a few others. I was a little concerned they would make the 2,500 + mile delivery. But they were packed just right. All came undamaged !!
I am impressed but not only that, it came in 6 days!!!!!!
Ordered on a Sunday came next Saturday. The only complaint is the USPS tracking sucks. Will be buying more in the future and won't worry about buy really expensive glass and it making it through the delivery.
Again 6 days all glass in one piece . life is great

Received in about a week and was very nice quality...I will buy more for sure

Great selection and quick shipping.

these guys are great and shipping is fast, and the prices can't be beat

As usual, you guys and gals rocked it!

I purchased a pipe thru Grasscity.com. Expected delivery to me was on a Saturday (15th). My package got to SLC on the Thursday before delivery to me in Bountiful, UT. The next day, Friday, my package left SLC and ended up in Billings, MT. Package finally delivered to me Thursday (20th).

Fast shipping, great selection, great prices: happy customer.

When I first seen Grasscity and the prices they charge, I was extremely skeptical. But now after ordering from them, I will not go to any other shop. Their customer service is extremely professional and answer your questions in a timely manner. The items were well packaged with absolutely no issues. I received my first item in just over a week which it came from the Las Vegas warehouse. I am amazed by the quality. My other item is coming from The Netherlands, so I have not received it yet for obvious reasons. But I'm so excited to place my hands on the beauty on its way. I suggest everyone to check this company out. I guarantee you won't be disappointed.