Grasshopper Leisure Reviews 

1,307
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and reasonable prices, noting that their online orders arrive promptly and always in pristine condition. People also deeply appreciate the helpful support team, the smooth purchasing process, and the well-stocked website offering clear technical details. However, some customers also noted frustrating issues with unexpected delivery delays, or parcels being left unattended and subsequently going missing. A few reviewers were quite dissatisfied with how certain product defects and warranty claims were handled when seeking assistance from the staff. These individuals felt let down by the lack of support regarding damaged items and disputed return policies.

What people talk about most

Delivery service

Consumers find delivery service to be efficient, with many reporting super fast shipping times, such as items... See more

Product

Clients share positive opinions on product quality, highlighting that items arrive in perfect condition and... See more

Service

People report high satisfaction with the service, highlighting fast delivery and helpful support. Consumers... See more

Order

Reviewers highlight positive aspects of order, noting that online purchasing is very easy and... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and great value for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I order 2 camp stove tables for a scout camp. They arrived on time and appear to be sufficiently sturdy for accommodating our stoves. The under shelf is convenient. I can’t say that we would utilise... See more

Company replied

Rated 5 out of 5 stars

I had been looking for a replacement Remis Blind for the driver’s door of my motorhome. I found two competitive suppliers, one being Grasshopper Leisure. By the time I had received an email respo... See more

Company replied

Rated 5 out of 5 stars

Super quick delivery! We had been let down by a separate company on a camping kitchen and needed to find an alternative quickly. The lovely staff at Grasshopper Leisure were able to provide an alterna... See more

Company replied

Rated 5 out of 5 stars

We needed an exact replacement for our Narrowboat and this was exactly it. Lots of detail on the website which made selection easy. Good price and was delivered efficiently

Company replied


Company details

  1. #16 of 79 best companies in Camping Shop
  2. #2 of 19 best companies in Awning supplier
  3. #2 of 20 best companies in Caravan Supply Shop

Written by the company

Grasshopper Leisure is the go-to place for outdoor leisure. Camping, caravan, campervan, motorhome equipment, awnings, tents, sleeping bags and more. We are a family business based in the UK, offering everything from camping to caravanning to make your outdoor adventures special and enjoyable. Decades of experience in the outdoor leisure industry mean that we pride ourselves in providing the best range of popular brands with great prices to match.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.9

All reviews

(1,307)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product as described

Product as described, good communication and delivery .

3 July 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our overall service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Table legs were delivered exactly to…

Table legs were delivered exactly to the timescales. They were exactly as described and just what I needed. Service was outstanding

9 July 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our overall service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Staff are experienced knowledgeable…

Staff are experienced knowledgeable and patient. In fact they are hugely knowledgeable and take time to consider the best solutions for the job. Took a lot of stress off me and got the job sorted.

11 July 2025
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Reply from Grasshopper Leisure

We are pleased you are happy with our overall service and glad we were able to advise what product to purchase. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Great buying experience.

Great buying experience.

11 July 2025
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Reply from Grasshopper Leisure

We are pleased you are happy with our overall service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Leisurewize bbq

The price was the best I could find and was delivered quickly.

10 July 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our fast service and price. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Great coolbox

Great coolbox. Arrived quickly, well packaged. Recommend +++

6 July 2025
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Reply from Grasshopper Leisure

We are pleased you are happy with our fast service and your product. Thank you for taking the time to leave a review.

Rated 2 out of 5 stars

Poor communication re delivery

Poor communication re delivery - had to email GL to ask if it was dispatched - they did reply to say yes but could not give any details of where or when it would be delivered. Regret not paying a little more and ordering through previously used company who dispatch, track and communicate well. Should not take over a week to deliver within UK - still waiting for information on delivery.

9 July 2025
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Reply from Grasshopper Leisure

Sorry to hear you were not aware when the delivery was taking place. It seems that the tracking number provided from the courier was incorrect. We have looked into this and it appears that you have now received your order.
Kind regards
Grasshopper Leisure

Rated 5 out of 5 stars

Easy to use website and prompt service

The website was easy to use and the airbeam shelter tent we ordered arrived very quickly. It was well-packed in a strong box and with minimal plastic.

9 July 2025
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Reply from Grasshopper Leisure

We are pleased you are happy with our overall service and our website. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

A good range of equipment available

A good range of equipment available. Reasonable prices. Great delivery.

1 July 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our product range, prices and fast service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Ordered a Coleman xtreme cool box at…

Ordered a Coleman xtreme cool box at 9am and by lunch time the following day my package had arrived 😊
Ordered online and had great comms by email informing me that my order was being processed and another to say it had been despatched.
Packaged well.
Will definitely use this company again, thank you and well done 👏

8 July 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our fast service and communication. Thank you for taking the time to leave such a great review.

Rated 5 out of 5 stars

Satisfied customer…

I was really pleased with the speedy delivery of the water pump that i ordered. Ordered monday night 7th July and despatched on 8th and arrived on the 9th. I don't think they could improve on their service.
Thank you

7 July 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our fast service. Thank you for taking the time to leave a review.

Rated 4 out of 5 stars

all good

all good , looks well made.

7 July 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with your product. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service! I bought some melamine dinner sets and they arrived in super quick time. Really helpful sales staff when I emailed with a query and their response was fast.

Their products are also competitively priced. I found the product on eBay then sourced it straight to the retailer.

Thank you for super service.

6 July 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our overall service. Thank you for taking the time to leave such a great review.

Rated 5 out of 5 stars

Highly recommend

Always great quality product’s and customer service one off my top 2 places to go for camper van parts and accessories for your camper build

6 July 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our overall service and products. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our fast service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Good service.

Good service.
Very quick delivery.

1 July 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our fast service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Good communication

Good communication. Good at sending pics to pin point the exact item I needed.
Fast delivery . Thanks

1 July 2025
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Reply from Grasshopper Leisure

We are pleased you are happy with our service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Fast reliable service.

Fast reliable service.
Ordered whale pump at 1am it was delivered to me 11am the next day.
At an price that was very competitive.

2 July 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our fast service and price. Thank you for taking the time to leave a review.

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