Graduate Recruitment Bureau (GRB) Reviews 374

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and clear, timely communication. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially in securing job roles. However, some people mentioned that communication could have been slightly better at certain points, though they understood the company's high volume of candidates.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, support, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the personalized support and... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting the caring and... See more

Service

Reviewers mention positive feedback about service, with many customers having a great experience throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve dealt with various recruiters when trying to secure my first job after university, but none were as amazing as Emily Price at GRB! First of all she actually listened and understood the job role y... See more

Company replied

Rated 5 out of 5 stars

Emily was absolutely fantastic throughout my job search! From the very beginning, she went out of her way to make sure I was fully prepared and confident heading into my interviews with IQPC. Her comm... See more

Company replied

Rated 5 out of 5 stars

I can't thank James Simpson and the rest of the GRB team enough for helping me land my first job after graduating! I really appreciated being given extra info and tips before interviews, as well as ha... See more

Company replied

Rated 5 out of 5 stars

Jake Sparshott went above and beyond yo get me a job which I'd actually enjoy. He listened carefully to everything I was looking for, and was available to call nearly twice a week for any worries or q... See more

Company replied


Company details

  1. Recruitment

Information provided by various external sources

Graduate Recruitment Bureau (GRB) is the UK's highest rated, independent graduate recruitment consultancy. We have been transforming businesses by placing high calibre university students and graduates into full time graduate jobs, schemes and internships, since 1997. Our experts provide a FREE career matchmaking service for all University students and graduates helping them reach their potential and realise their career ambitions. While also providing you the latest graduate jobs, graduate schemes and internships, GRB will support you in your job applications with graduate CV help, graduate job advice, interview preparation and all the graduate recruitment industry knowledge you need from graduate recruitment professionals who understand the competitive nature of the graduate job market, graduate schemes and internships. We work with recruiters in all sectors across the UK including IT, Science, Consultancy, Engineering, Research, Banking and Finance, Accountancy, Marketing, Sales, Recruitment, FMCG, PR, Logistics, Languages, Management and Retail.


Contact info

4.9

Excellent

TrustScore 5 out of 5

374 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

The best recruitment service you will find.

The Graduate Recruitment Bureau are truly the best recruitment service I have ever used! Not only do they always find job opportunities for you but they also do everything they can for you. With the help from the GRB I have got my first job after university and I’m not sure I could of got such a good opportunity without them and I want to thank them for helping me start my career!

5 November 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It's great to hear that we could help you find such a great opportunity :) PL

Rated 5 out of 5 stars

Great help from Molly

I got approached by Molly as she had a role that she thought would be perfect for me. She was so lovely and attentive for the whole interview process, making sure I felt prepared and I could ask her any questions at any time. And thanks to her I was successful in getting the job! I would recommend her and the GRB to any recent graduate looking for a job. So much info and so helpful!

27 September 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It's great to hear you would recommend us to other recent graduates :) PL

Rated 5 out of 5 stars

Great experience

I would highly recommend GRB based on my recent experience with Julia Owen. Julia was a pleasure to talk to, with a positive and friendly outlook but also really informative too. GRB were great at keeping me informed throughout the process and also ran prep sessions before the interview which is a nice touch. Most importantly I got the job so thank you very much!

12 September 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for this lovely review! It's great to hear you felt informed and supported throughout your journey with us :) PL

Rated 5 out of 5 stars

James at GRB

James was super supportive throughout the whole recruitment process. He kept me informed during any delays and made sure I was prepared for each stage of interviews.

1 October 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We will pass on the message :) PL

Rated 5 out of 5 stars

Fantastic people at a fantastic company

GRB made my job search x100 better. They were prompt upon my application, and Nina and Elena were very communicative. I don’t think I would have been as successful in my interviews if not for the assistance they had given me in my preparation and I am most thankful for them both!!

23 October 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for this fantastic review! We are happy to hear you felt prepared with our help and will pass on the message :) PL

Rated 5 out of 5 stars

GRB couldn't have been more helpful

GRB was fantastic, specifically Elena. I had been applying for months for graduate roles and had no luck. Luckily, I was recommended GRB and matched with a PR Internship, the amount of advice and information given was incredibly helpful and so unexpected. I couldn't recommend GRB, but again specifically Elena for not only being super helpful but so lovely and supportive too/

9 October 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your lovely review! We will pass the message on :) PL

Rated 5 out of 5 stars

Trustworthy!

Found and arranged the interview for my current job. Supportive throughout!

2 August 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We are glad hear we supported you throughout your job search :) PL

Rated 5 out of 5 stars

Thank you Grace

Graduate recruitment bureau made the job hunt after uni less daunting. It felt like they had not only the companies best interest but the candidates and would only recommend job they thought would be a great fit for you. Grace help me massively when I was put forward for a role, she was always happy to help and answer any question I had. I’ve recommended GRB to everyone that will listen as it feels like they care and want you to succeed.

25 September 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We are so glad you felt supported throughout your search :) PL

Rated 5 out of 5 stars

Owen & Carla @ GBR

Owen and Carla was great in helping me secure a new graduate job! They were always there to answer any questions and give me some good tips and tricks for the interview process. They made the stress of finding a new job as a fresh graduate a seamless process and we're absolutely amazing throughout! Definitely recommend!

23 August 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It's great to hear your graduate job search was a seamless process with us :) PL

Rated 5 out of 5 stars

Attentive and professional

An excellent service and experience working with GRB. Molly was professional and supportive. She showed genuine interest and kept me up-to-date throughout the whole process.

Thank you Molly and keep up the good work!

22 October 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It's great to hear such lovely feedback for Molly, we will pass it on :) PL

Rated 5 out of 5 stars

Supporting and down-to-earth

Owen, Reece and Julia were incredibly professional and extremely supportive. They showed genuine openness and interest during the whole progression of my application. They always contacted me after the interviews I had with a company, which shows true down-to-earth support and awareness.

They further provided reliable supporting materials and all extended updates with great notice, in preparation any interviews. Moreover, they were all very committed on my day of the interviews, to ensure that my journey and parking were all smooth, whilst further offering alternatives to any issues I had at any time.

They really do go above the expectations and go into the personal level of support for a candidate, to ensure all comfort and confidence is enhanced in a candidate.

Would 100% recommmend GRB and in particular: Owen, Reece and Julia

27 September 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We are glad that our consultants could support your needs throughout your application process :) PL

Rated 5 out of 5 stars

Attentive and Understanding

Jake was fantastic throughout the whole process, he was attentive and answered any questions/issues that I may have had throughout the interview and onboarding process. In a world where it’s increasingly difficult to secure graduate employment, GRB & Jake did a wonderful job and I’m thrilled to have been offered and accepted a position.

1 September 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thanks for your kind review! We are so glad we had the opportunity to help you navigate the job market after graduation, and we will pass on the message :) PL

Rated 5 out of 5 stars

A proactive recruiter

The GRB are one of the few recruitment agencies for graduates that really seem keen to help you. Ian was great, always first to call me and keep me updated on application progress.

19 October 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We are glad you felt supported throughout your job search with us :) PL

Rated 5 out of 5 stars

Fantastic support from the GRB!

I had an excellent experience working with the GRB. Emily was extremely supportive throughout my entire job search. She was knowledgeable and genuinely dedicated to helping me secure the right role. Her guidance was invaluable, she was always available to answer my questions and provide reassurance. For any grads looking for their next job, I can't recommend the GRB highly enough!

18 October 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It is great to hear you had an excellent experience, and we will pass the message on to your consultant :) PL

Rated 5 out of 5 stars

Great experience working with Kirk

Kirk was an amazingly helpful and very quick to respond to any questions I had. He was also very knowledgeable of the role itself beyond my expectations.

I would recommend to anyone looking for a professional graduate role!

18 October 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thanks for your review! It is lovely to hear you would recommend us :) PL

Rated 5 out of 5 stars

Graduate Recruitment Bureau: Top Quality Agents!

My experience with the people at Graduate Recruitment Bureau (Aimee Burgess, Elliot Borrell and Emma Cranford) is that they are genuinely determined to place the right graduates with the right employers.

I highly recommend them as the first choice recruitment agency for any graduate who is looking for guidance and support in finding a suitable role.

The team had been consistently providing opportunities for me to meet and chat with various businesses before I eventually clicked with my ideal graduate employer.

The GRB's guidance has been invaluable for my progression from graduate to employee. I am truly grateful for their dedication and commitment to their mission!!

9 October 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

thanks for your review! We are really glad to hear our consultants could support you with landing a job that was right for you :) PL

Rated 2 out of 5 stars

Unfortunate and ineffective

I've spoken with various recruiters about roles and whilst they weren't all bad I have to give a low rating based on the lack of transparency and false promises. Which as a candidate especially during this job market is very disheartening.

I've spoken with over 8 recruiters about roles that were inadequate or not aligned with what I had on my profile or what I've applied to. For context I work in sales and wanted to transition into marketing which I have a degree and experience in. I was constantly contacted about sales roles. (This was not in my preferences)
*I was never contacted based on roles that i'd applied for or were in my preference*

I would explain to each recruiter roles I would be open to, to which they would ensure they've updated on my profile or had 'sent' to the right team. Which was never the case.

I would often receive emails about roles they were hiring for and would put forward my interest, to receive no follow up. Seems as though I was only being exposed to sales roles.

In one instance I had a great conversation with a recruiter whom said they would follow up with me, but didn't, completely ghosted me. I appreciate they have a heavy workload but don't make promises if you cannot follow up on them.

This is a shame, because they advertise many great roles and it just feels like they want to fill them quickly for commission. I've heard many great experiences but in my case i feel like they were just trying to push me into other sales roles because of my experience and ignored everything else about my profile and other experiences.

I really tried hard over the course of the year to work alongside GRB in finding a role, but they constantly approached me about inadequate roles.

As a candidate in this tough market, honesty truly is the best policy, nothing worse than waiting for a call thats never coming.

12 August 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for sharing your feedback, and we’re sorry to hear about your experience. Transparency and honest communication are very important to us, so it’s disappointing that we fell short.


It would be helpful to get in touch with you directly to look into this further and address your concerns. Please feel free to contact us at infor@grb.uk.com —we’re committed to improving and hope to restore your confidence in us.

Rated 2 out of 5 stars

Unhelpful?

I had heard a lot about GRB, so I reached out to them to help me find a graduate job. I spoke with one of their team members and put my name forward for a role, only for her to call me after it had already been filled. She promised to send me details about another role, but then completely forgot about it. I followed up via email and received no response.

I understand recruiters are busy, but if you say you're going to do something, follow through. I later applied for another role and was questioned about why I wanted to explore that sector, as my degree wasn't directly related—like I'm not allowed to be open-minded? Then I was told I wasn’t suitable because I lived 20 minutes further than what the company wanted.

She also made a point of saying these companies want “TOP GRADES” from “TOP UNIVERSITIES,” despite the fact that I have a 2:1 from a respectable university. They knew my grades and the university I attended before contacting me, so why waste my time? Just send an email if I’m not suitable. I found it disappointing because if you're recruiting graduates, you should be a bit more helpful than that.

1 June 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your feedback, and we’re sorry to hear about your experience. We strive to provide clear communication and a supportive process, so it’s disappointing to learn we didn’t meet your expectations. We also apologise for not getting back to you as promised—this is not the level of service we aim to deliver.

While we work hard to match candidates to roles, we are ultimately guided by the specific requirements set by our clients. If a candidate doesn’t meet these criteria, we are unfortunately unable to move forward with the application. That said, we’re committed to improving our communication and ensuring that feedback is provided promptly.

We’d appreciate the opportunity to speak with you directly to address your concerns. Please feel free to contact us at info@grb.uk.com —we hope to restore your confidence in our service.

Rated 5 out of 5 stars

100% recommend

Tieneke was so helpful throughout the whole job application process. At the assessment centre Tieneke and Hannah were there to really calm my nerves and prepped me for the tasks ahead. Would 100% recommend to anyone who is going through the job application process.

9 July 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It's great to hear you felt well-prepped by our consultants throughout your job application process :) PL

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