Not happy with the return policy, especially when package was not even opened. I am disabled and what you're asking the person to do in order for a store credit is beyond my capability. I think as a disabled person that you would be more accommodating towards. You put out a great product and it is not cheap by any means but I will not recommend you due to your return policy. I currently own a staging company, so I would have been buying more from you, but will not now. Theresa doherty 978-447-3940 TADOHERTY1962 @hotmail.com
Reply from Great BIG Canvas
Hi Theresa,
Thank you for your feedback. We apologize for any inconvenience caused by our return policy. Our return policy was created in the hopes of saving our customers the hassle and costs of shipping items back to us. Additionally, our prints are made to order; therefore, we cannot resell them. We ask our customers to damage the product so that we know it is considered useless. We also offer our donation option to reduce waste. We've sent you a follow-up email so that we can further discuss this.