Greatukpubs Reviews 4

TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Rated 1 out of 5 stars

Overcharge in My Pub App

I recently visited The George Tapps. I used the "My Pub" mobile app to order. Unfortunately, my experience took a turn due to payment processing issues. Despite several attempts, my payments seemingly failed to go through. I finally used my friend's Apple Pay. Surprisingly, upon checking with my bank, I discovered that the initial attempts had indeed been processed, resulting in me paying an extra £43.96 (£21.98 twice).

This experience has left me disappointed and financially inconvenienced. While I understand that technical issues can occur, the lack of immediate resolution or acknowledgment from the app or the establishment has been frustrating.

I immediately contacted the app support after I noticed. However, I haven't heard from someone and it's been nearly a week.

I would hope for a prompt refund of the overcharged amount.

9 March 2024
Unprompted review
Rated 1 out of 5 stars

Useless after service

Quick to take your booking and money but can't get through due a simple did you find my property request. I'm in the area for 1 more day and would like a return as it was last used in these premises

8 December 2023
Unprompted review
Rated 1 out of 5 stars

The Lamb Edmonton

I was told The Lamb, Edmonton was a friendly pub, where strangers were welcome.
Not my experience.
I saw an old guy overcharged for his drink, and he had to ask again for a refund, given in cash.
I saw him leave shortly afterwards.
I will not visit this kip again.

15 August 2020
Unprompted review
Rated 5 out of 5 stars

Washington arms

Washington arms - a great meal and was looked after brilliantly by Julian and Vicky, thanks for a great time

15 February 2018
Unprompted review

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