Great Value Holidays Reviews 

196
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the holidays for being well-organized, offering fantastic value for money, and providing excellent service from start to finish. Many people highlight the superb locations and the high quality of the hotels, often exceeding expectations. Reviewers also frequently commend the friendly, helpful, and professional staff who contribute significantly to an enjoyable and unforgettable experience. However, some customers also noted minor issues such as coach pick-up times being too early from events, limited vegetarian options in some locations, or hotels being a bit far from city centers. A few other people also felt that some destinations had fewer activities during off-season or experienced delays with flights and transfers, though these did not spoil their overall holiday.

What people talk about most

Holidays

Customers had positive experiences with holidays, with many reviewers describing their trips as fabulous,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the excellent organization of trips,... See more

Location

Clients share positive opinions on location, with many reviewers highlighting beautiful and stunning... See more

Value for money

Customers consistently note positive experiences with value for money, often describing holidays as "too good... See more

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went to the Barcelona Grand Prix, excellently organised by Great Value Holidays. Hotel, flights and transfers were all top rate. Only small gripe was that the coach back from the GP was a little to... See more

Company replied

Rated 5 out of 5 stars

Great deal for Barcelona GP. Fantastic that it included a free day the day before and after the race weekend. Having breakfast and evening meal included was great. Only slight downside was pi... See more

Company replied

Rated 5 out of 5 stars

We went to Crete on 18 th May for a week . We had a most enjoyable holiday . The Costello suites hotel was just the best with staff who couldn’t do enough for us . The meals were exquisite except not... See more

Company replied

Rated 5 out of 5 stars

Couldn’t fault a single thing!! Everything was great from start to finish. Transport excellent both ways and hotel was lovely. Staff were friendly there and helpful, loved our room they’d thought... See more

Company replied


Company details

  1. #100 of 143 best companies in Tour operator
  2. #28 of 33 best companies in Cultural tours provider
  3. #34 of 40 best companies in Tour Agent
  4. #140 of 203 best companies in Travel agent
  5. #48 of 96 best companies in Travel deals

Written by the company

At Great Value Holidays, we believe exceptional travel experiences shouldn’t come with an extraordinary price tag. With carefully curated ATOL-protected air-inclusive packages, we set a new standard for affordable luxury holidays, while our intuitive booking platform makes travel planning seamless and stress-free. To provide the highest quality possible, each property in our portfolio is meticulously handpicked, expertly sourced, and designed to make your stay unforgettable. Our global partnerships with trusted brands and boutique properties ensure you’ll always enjoy comfort and style.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(196)

196 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It WAS Great Value

It WAS Great Value - a very good holiday at an exceptional price!

16 December 2025
Great Value Holidays logo

Reply from Great Value Holidays

Gideon: Thank you for sharing your experience.

Please sign up to receive emails about our new deals if you haven't done so already (upper right of our website).

We look forward to assisting you with planning your next holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

4 nights in Akureyri

4 night trip to Iceland was fantastic, such great value, hotel amazing, staff so friendly, couldn't do enough for you. Breakfast choice & quality superb. Great Northern light tour guide, we loved the Forest Lagoon.

9 December 2025
Great Value Holidays logo

Reply from Great Value Holidays

Joanne: Thank you for taking the time to share your feedback. We're happy to hear that your trip was a success and we look forward to assisting you with booking your next holiday!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Everything was great

Everything was great - great price, value and so easy to book

10 December 2025
Great Value Holidays logo

Reply from Great Value Holidays

Bernadette: Thank you for your review - we're so glad to hear that your trip was a success.

Please check our website for all of best deals!

Regards: Great Value Holidays

Rated 5 out of 5 stars

Amazing value Gibraltar

Wonderful 3 night break. Super yacht was amazing, well located and superb accommodation. Close to town and all the restaurants and bars. Highly recommended and will definitely book again to repeat the experience!

9 December 2025
Great Value Holidays logo

Reply from Great Value Holidays

Erica: Thank you for taking the time to share your experience. We're happy to hear that your trip was a success and we look forward to assisting you with planning your next holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great Value Holidays were brilliant…

Great Value Holidays were brilliant with all the admin for our holiday. All was sent to us via email in advance. Could check my account portal for updates.
I felt slightly uncomfortable with the fact no-one answers the phone when I called them between working hours Mon-Fri. But I really had no need to worry as I was calling just to check Great Value Holidays was legit. It is!!!

9 December 2025
Great Value Holidays logo

Reply from Great Value Holidays

Sarju: Thank you for sharing your experience!

We're sorry to hear that you were not able to reach us by phone. Our team is available Mon - Fri / 12noon to 8pm your local time. You can also reach out to us via the 'contact us' tab on our website.

We look forward to assisting you with your next holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Excellent value Iceland package, smooth transfers, Northern Lights included, and a lovely hotel

We booked an Iceland package deal and it was great value. The flights with easyJet were decent, although the outbound was 3 hours late leaving, the transfers to and from Akureyri airport made everything really straightforward.

The package included the Northern Lights excursion and entry to Forest Lagoon, which was a brilliant add-on and definitely worth having bundled in. We then added the Lake Mývatn tour separately and it fitted in perfectly with the rest of the trip.

We also upgraded our hotel room for a sea view, and the hotel itself was really nice, great breakfast included every day, it was a great base and made the stay feel that bit more special.

The only small downside was the voucher system, which was a little clunky, but it didn’t detract from anything overall.

Would definitely use this company again.

9 December 2025
Great Value Holidays logo

Reply from Great Value Holidays

Aaron: Thank you for taking the time to share your experience and your valuable feedback which we have also shared with our team for their information.

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great trip straightforward to book.

We have just got back from our trip to Gibraltar staying on the Sunbourn. The yacht was fabulous with spacious rooms and a great breakfast with plenty of choice. Straightforward to book and all went well.

14 December 2025
Great Value Holidays logo

Reply from Great Value Holidays

Christine: Thank you for taking the time to share your experience. We're happy to hear that your holiday was a success and we look forward to assisting you with future plans.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Excellent

Excellent communication prior to the holiday & throughout.
Great hotel & good value.
Would certainly use this company again & recommend to others.

13 December 2025
Great Value Holidays logo

Reply from Great Value Holidays

Mr. Clive Wilkes: Thank you for your positive review!

We look forward to assisting you with planning your next holiday!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Really was Great Value

We were really pleased with Great Value holidays. Booking online was smooth and easy. The direct enquiry I made was helpful.But most importantly the holiday really was Great Value for money.
We will use them again.

13 December 2025
Great Value Holidays logo

Reply from Great Value Holidays

Janet: Thank you for taking the time to share your experience.

We're thrilled that your holiday was a success and we look forward to assisting you in the future.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Excellent stay on the Sunborn yacht.

Excellent stay on the Sunborn yacht.
Lovely room and decent buffet breakfast.
One minor complaint in that our room was above the gym, which opens at 07.00.

21 November 2025
Great Value Holidays logo

Reply from Great Value Holidays

Mike: Thank you for your feedback. We're happy to hear that your stay at the Sunborn was a success and that the gym overhead did not mar your overall experience.

We look forward to assisting you with your next holiday!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Everything went well

Everything went well

10 December 2025
Great Value Holidays logo

Reply from Great Value Holidays

Dear Valued Client: Thank you for posting your positive review!

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great trip

Had a great time and all went well from start to finish ,all tickets and imformation recived on time and easy to download.

10 December 2025
Great Value Holidays logo

Reply from Great Value Holidays

Stuart: Thank you for taking the time to share your experience. We're thrilled to hear that your trip was a success and that your booking experience was seamless.

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great short break exerlent value

Great short break exerlent value

9 December 2025
Great Value Holidays logo

Reply from Great Value Holidays

Jacky: Thanks for sharing your feedback!

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Excellent price for a short package to…

Excellent price for a short package to an expensive country.
Good online communication, all documents arrived promptly.
I would use this company again.

9 December 2025
Great Value Holidays logo

Reply from Great Value Holidays

Caroline: Thank you for taking the time to share your experience. We're so happy that your trip was a success.

We look forward to assisting you with future holidays!

Best regards: Great Value Holidays

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look