Ordered set of 3 phones unfortunatly 1 was faulty and for the 1st time found a web site that simple to use my comments were answered without delay and a phone is on its way.Wish every suppliers system... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Need a new phone, device or appliance for the home? Tired of those dead spots in the house while trying to connect to the internet? Why not try one of our 'Renewed' products, not only will you receive an “As New” product but you will also save on money & help the fragile planet with our great money saving deals we have to offer. All of which come with a 12-month warranty for peace of mind.
Unit 1 North Industrial Estate, BN9 0HE, Newhaven, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from greenboxshop.co.uk
Amazing value and amazing product. Quick delivery time.

Reply from greenboxshop.co.uk
I pluued it in. The lights flash but I still do noy know what it does. It seems to me the router and the hub are now the same thibg but where is the improvement. Cpuld you xplan. The instructions don't.
David Booth.

Reply from greenboxshop.co.uk
Purchased a Samsung tv at a really good price almost thought it was to good to be true. However it arrived next day and it is brilliant.
I highly recommend this company to anyone. FIVESTARS ⭐️⭐️⭐️⭐️⭐️
Excellent service very fast delivery very pleased with the new phone and reasonably priced.
Ordered 2 BT smart hub compatible phones for my elderly relative. The charging cable had come away from the plug/adaptor for her phone so was irreparably damaged. Checked around and new cable/adaptor £18 or new phone £35 whereas 2 unused phones from Green Box Shop £38 !
They came in 3 working days and were, as near as makes no difference, brand new in original packaging. I had both installed and connected, software downloaded and working in about 20 mins and she now has two top phones for the price of one. One in her lounge to replace the old one, and now one in her bedroom. She’s over the moon. Excellent !!

Reply from greenboxshop.co.uk
Easy to order and arrived very quickly.
Definitely recommend this company.

Reply from greenboxshop.co.uk
the phone works which is all i am concerned about it was delivered promptly

Reply from greenboxshop.co.uk

Reply from greenboxshop.co.uk
Excellent customer service and communication - they resent the package that had been mistakenly returned to them, and didn't charge me which was very kind. The product is of high quality, it's as good as new. The item came in the original box with all the necessary accessories and instructions. I got it up and running in a couple of minutes and it is working well. I would buy from this retailer again, great to support a company that's refurbishing products.

Reply from greenboxshop.co.uk
The phones that I purchased were indistinguishable from brand new but a fraction of the price. Quick delivery too.

Reply from greenboxshop.co.uk
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.