Green Flag Breakdown Cover Reviews 56,788

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 19,472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and the helpfulness of the staff. Many found the website easy to navigate and the joining process straightforward, often highlighting the competitive pricing as a significant advantage. Some people were dissatisfied with certain aspects of the service, such as lengthy delays when contacting customer support or issues with recovery limits. A few other people also felt that the website timed out too quickly, requiring them to re-enter details.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers frequently praise the professional, efficient,... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Price

Users describe positive interactions with price, consistently finding it very reasonable and competitive.... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Website

Clients share positive opinions on the website, consistently describing it as super easy to use and navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oil leak developed 450 miles from home whilst away with a caravan. Quick response, car and caravan collected by arrangement on Friday and delivered back Monday pm. 2 contractors used, each very person... See more

Company replied

Rated 5 out of 5 stars

It was easy to get help instantly on the App., a local technician was appointed and arrived in half the time that was given as his ETA. Was able to monitor his progress on the App. He called me wh... See more

Company replied

Rated 5 out of 5 stars

The joining process was easy. My RAC renewal was £139 and the insurance document that if not repaired says they will recover for up to 10 miles to a place of my choice. That is ridiculous. Your change... See more

Company replied

Rated 5 out of 5 stars

The Person I spoke to (sorry didn’t write down her name) was very friendly and helpful in getting my policy changed because of changed circumstances. She suggested some changes that I might need eithe... See more

Company replied


Company details

  1. #34 of 138 best companies in Insurance company
  2. #15 of 69 best companies in Car and Motor Insurance Agency
  3. #32 of 63 best companies in Vehicle Repair
  4. #4 of 8 best companies in Towing service
  5. #3 of 6 best companies in Vehicle Inspection

About Green Flag Breakdown Cover

Written by the company

Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7. Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:

  • 24/7 roadside assistance
  • Cover at home
  • National recovery
  • Onward travel
  • Unlimited callouts

    You may be charged if you call us
    out for a repeat problem within
    28 days.

Go to our website for more
information about Green Flag
breakdown cover.

Get breakdown cover

Green Flag is underwritten
by U K Insurance Limited


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

57K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

no problem

no problem, straight forward and rapid

17 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're glad to hear it, Barry. Thanks for the five star review. Aston

Rated 5 out of 5 stars

Reasonable price and excellent cover

Reasonable price and excellent cover. Always hope I never have to use it but good to have cover. Easy to arrange and a handy app holding all required info.

17 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're pleased you found our prices reasonable and the cover excellent. Thanks for the review, Rodney. Aston

Rated 5 out of 5 stars

Great experience

My car wouldn't start when I was returning home to Glasgow from a short break in the lake district, contacted Greehflag via their app, the response was fantastic and they had a mechanic with me in less than an hour. Car fixed, no fuss, no bother can't praise the service I got highly enough.

16 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're glad our app and team could assist you quickly when your car wouldn't start on your journey home. We appreciate you sharing your positive experience, Alex. Aston

Rated 5 out of 5 stars

Anyone I have had on the phone with a…

Anyone I have had on the phone with a query has been very good and only had to use it once and response was very good

16 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're happy to hear our colleague was helpful when you called. Thanks for your five star review. Aston

Rated 5 out of 5 stars

Have used Green Flag for ages

Have used Green Flag for ages: good value and very reliable when called upon.8

12 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

It's fantastic to hear you've been with us for so long, Peter. Thanks for your review and long term custom. Aston

Rated 5 out of 5 stars

Easy Process

Easy, straight forward process. Took minutes to complete and great information provided.

17 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

It's great to hear it was easy to join, Ange. Thanks for your five star review. Aston

Rated 5 out of 5 stars

So straight forward to join

So straight forward to join. The whole process only took a matter of minutes to set up.

16 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're happy to hear it was straightforward and quick to join. Welcome to the team. Aston

Rated 5 out of 5 stars

Fortunately I haven't needed their…

Fortunately I haven't needed their services yet but I think that the price they charged me for 2 cars for National Breakdown was very reasonable.

....Dan Alexander

9 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Hopefully you won't have to use our service Daniel, but we're just a call away if you need us. Aston

Rated 5 out of 5 stars

Thank you Paul you was very helpful…

Thank you Paul you was very helpful sorting out our multiple breakdown cover

16 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're glad to hear Paul could help set up your cover, Lisa. Thanks for your review. Aston

Rated 5 out of 5 stars

They Where There When I Needed Help Fast

I joined Green Flag last year after getting fed up with the super high price the AA was charging me to take my vehicle to Europe, Green Flag was far cheaper with good cover, I did, just a few months ago after my Nissan Elgrand had a starting problem on a shopping trip, the tech arrived in under an hour, he did all the checks, found the problem (starter motor) and managed to get the car started so I could get it home, I fitted a new starter motor and everything now running fine, so quick professional service and have just signed up for another year.

11 March 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We happy to hear about your experience with our service, especially the quick and professional assistance you received. It is great to know we could help you get back on the road and that you've chosen to renew your membership with us. Thank you for sharing your feedback, John. Aston

Rated 5 out of 5 stars

Kindness

I was very impressed with the young lady I spoke to,she was very helpful and patient,I didnt catch her name,I wish I had so you would know to whom I am referring.Thanks again.

16 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

It's great to hear our colleague left an impression with her service, Jen. Thanks for sharing your experience with us. Aston

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look