Green Oval Garage Reviews 

65
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional level of care and expertise, describing the entire workshop team as extremely professional, courteous, trustworthy, and genuinely helpful during every single visit. Consumers consistently appreciate the transparent technical advice, prompt communication, and detailed progress updates provided while their vehicles are being professionally maintained. However, some people mentioned minor inconveniences regarding initial scheduling arrangements and occasional unexpected waiting times when dropping off their cars at the garage. Reviewers also noted that troubleshooting complex technical dashboard errors can occasionally require a few days to thoroughly diagnose and successfully resolve.

What people talk about most

Service

Customers had positive experiences with service, highlighting professional, efficient, and thorough care from... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professional, efficient, and courteous... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Took my L405 Range Rover in with the dreaded water ingress due to leaking sunroof pipes. Explained the process and the time the vehicle would be with them. Seats and carpet out and lowered the r... See more

Company replied

Rated 5 out of 5 stars

Absolutely 1st class service! Kept us informed every day what was going on with our Jaguar Epace. Great communication Honest Fair price for work completed Will not hesitate to recommend 1st Clas... See more

Company replied

Rated 5 out of 5 stars

First time at Green Oval Garage and rate them very professional, very happy with the cars first service, just one downside was that I arranged to have the car at the garage for 08:30 am start and was... See more

Company replied

Rated 5 out of 5 stars

Best Independent Jaguar Land Rover servicing and repairs in the North of England! Excellent diagnostics and expertise backed by great communications and customer care make them great to be with. The... See more

Company replied


Company details

  1. Car service

Written by the company

Independent specialist in Jaguar and Land Rover with branches in Leeds near IKEA and Wetherby on the Thorp Arch Industrial Estate. Using the latest dealer level software and accredited to input the online service history, we can service and maintain vehicles without effecting the manufacturers warranty. We can carry out all mechanical and electrical repairs as well as servicing and MOTs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(65)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Unfortunately not a company that I'd go…

Unfortunately not a company that I'd go back to...

30 October 2024
Unprompted review
Green Oval Garage logo

Reply from Green Oval Garage

Thank you for sharing your feedback. While we appreciate you taking the time to write a review, we're surprised and concerned by your comments, as they don't represent the experience we strive to provide and uphold for all our customers.

We can confidently assure you that we always obtain full authorisation before proceeding with any work, and we take great pride in our honest approach and high-quality repairs. This commitment is reflected in our numerous positive reviews and the loyalty of our customer base.

If you'd like to discuss this further, please call us directly on 01937270039 so we can investigate and address any misunderstandings.

Rated 5 out of 5 stars

Very impressed

Very impressed. Booked my Discovery Sport in and received a bill that was literally half of what I expected. Genuinely impressed and would recommend them to any Landy owner.

12 September 2024
Unprompted review
Green Oval Garage logo

Reply from Green Oval Garage

Thanks for the true and honest review Nick. It's very much appreciated. In the nicest possible way, we hope we don't need to see you again until your next MOT & service! Thanks, Brian, Chris, Derek & team.

Rated 1 out of 5 stars

Never again..

Never again... really expensive and a poor job. My range rover has never been right since Green Oval worked on it....
Now I have to take it to another company to get sorted...

4 July 2024
Unprompted review
Green Oval Garage logo

Reply from Green Oval Garage

Thank you for sharing your feedback. While we appreciate you taking the time to write a review, we're surprised and concerned by your comments, as they don't represent the experience we strive to provide and uphold for all our customers.

We can confidently assure you that we always obtain full authorisation before proceeding with any work, and we take great pride in our honest approach and high-quality repairs. This commitment is reflected in our numerous positive reviews and the loyalty of our customer base.

If you'd like to discuss this further, please call us directly on 01937270039 so we can investigate and address any misunderstandings.

Rated 1 out of 5 stars

NEVER WOULD I USE THIS COMPANY…

NEVER WOULD I USE THIS COMPANY AGAIN.... THERE NOT REGULATED BY OMBUDSMAN SERVICES SO BASICLY THEY CAN AND WILL DO WHAT THEY LIKE WITH YOUR VEHICLE, INCLUDING TAKE PARTS OF AND KEEP THEM, LIE TO YOU ABOUT WHAT PARTS NEED REPLACING THEN EXCESSIVELY CHARGE YOU FOR REPLACEMENT PARTS.
I don't recommend you use this garage for anything if they can they will take advantage of you and your situation.

Unfortunately this company has a reputation and its not good, people who leave negative feedback get blocked of their Facebook page so the only impression potential customers get is positive but it's generally a company you need to avoid.

The above is all IMHO which I'm very much entitled to.

3 October 2024
Unprompted review
Green Oval Garage logo

Reply from Green Oval Garage

Thank you for sharing your feedback. While we appreciate you taking the time to write a review, we're surprised and concerned by your comments, as they don't represent the experience we strive to provide and uphold for all our customers.

We can confidently assure you that we always obtain full authorisation before proceeding with any work, and we take great pride in our honest approach and high-quality repairs. This commitment is reflected in our numerous positive reviews and the loyalty of our customer base.

If you'd like to discuss this further, please call us directly on 01937270039 so we can investigate and address any misunderstandings.

Rated 5 out of 5 stars

Very helpful and a honest company to…

Very helpful and a honest company to deal with and sorted my car’s problems.would recommend to all .

6 August 2024
Unprompted review
Green Oval Garage logo

Reply from Green Oval Garage

Thank you for your kind words! We're so pleased to hear you had a positive experience with us.

Rated 5 out of 5 stars

Excellent and professional

We were travelling to Yorkshire from Hertfordshire in our Land Rover Discovery Sports when a number of warning messages flashed up on the dashboard. On arrival in Yorkshire we were recommended to Green Oval, Wetherby branch. We telephoned them Monday morning and spoke to Liam, and despite them being fully booked, he was extremely helpful and obliging and Liam and Martin looked at the car the same day and identified fault, ordered the part and the car was returned to me on the Thursday. I cannot thank the team enough, they were brilliant, professional, caring and so helpful. I would thoroughly recommend them.

3 June 2024
Unprompted review
Green Oval Garage logo

Reply from Green Oval Garage

Thank you for the review, it's very appreciated. I'll pass your comments onto Martin, Liam and the Green Oval Wetherby team.

Rated 1 out of 5 stars

Yet again.🥺Daft response to customers…

Yet again.🥺Daft response to customers asking me to reply to bogus email addresses. These guys are truly awful. There business smells.

15 May 2024
Unprompted review
Green Oval Garage logo

Reply from Green Oval Garage

Hello and thank you for sharing your feedback with us. We're genuinely sorry to hear about your experience, and it's certainly not reflective of the level of service we strive to provide. Your satisfaction is our top priority, and we'd like to make things right. Please contact us directly so we can address your concerns and work towards a resolution together. We value your input and hope to have the opportunity to turn your experience around.

Rated 5 out of 5 stars

Green Oval to the rescue

Green Oval to the rescue, again!

Without these chaps, I would’ve been up the creek without a paddle!
Thanks for always squeezing me & Roger in, & getting me back on the road so swiftly… and for also putting up with my mardy face.

Here’s hoping he doesn’t end up like Bluey in the corner! Ha.

Thanks always lads 🙏🏼

19 March 2024
Unprompted review
Green Oval Garage logo

Reply from Green Oval Garage

Thanks Beth, any problems you know where we are. Hope your dog feels better soon too!

Rated 5 out of 5 stars

Great experience

Today I've had my Mazda 6 in for service, MOT , and change of break pads, the staff was very friendly when I did the booking over the phone and they were even better in person, very warm and wholesome experience.
The job done on the car was brilliant , my previous encounters with garages have been poor especially when changing pads as they would always squeak for a while , not on this garage, I am grateful for the service offered and will surely return here in the future.

24 January 2024
Unprompted review
Green Oval Garage logo

Reply from Green Oval Garage

Good morning Andrei. I'm afraid you've let the review on the wrong company. I'm glad you had a good experience but it needs adding to their reviews. Thanks, Brian

Rated 5 out of 5 stars

Contacted martin and his team after…

Contacted martin and his team after finding diesel running out of our discovery, it was the day they broke up for christmas, martins comment was get the car here asap and we will see what we can do, car delivered, fault diagnosed quickley, part supplied and fitted, we would highly recomend them to anybody with a landrover, thanks again and much appreciated
George

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Green Oval come to the rescue.

If you are looking for a company that is customer focused look no further than the Green Oval team. My Discovery 4 became a non starter with a very problematic fuel issue, Brian and his Green Oval team went the extra mile to repair my vehicle keeping me informed every step of the way with no fancy up selling. If you want your Landrover serviced or repaired I highly recommend Green Oval.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Great team of Professionals. The best of the best.

Very customer focused and go above beyond to make your experience in dealing with Green Oval the best it can be. A super professional team who always go the extra mile for you. I wouldn't take my car anywhere else as in my opinion, no other garage comes close. Thank you as ever for the excellent work you do on my car.

11 June 2023
Unprompted review
Green Oval Garage logo

Reply from Green Oval Garage

Thanks for the review Jane, much appreciated. Any problems in the future, you know where we are.
Thanks again, Brian and the team.

Rated 5 out of 5 stars

Great guys who are so helpful

Great guys who are so helpful! They thoroughly investigated the “strange noise” and kept me informed during the process. I certainly felt to be in good hands. I was never charged for any unnecessary work and my car was fixed and back at home with no further issues.

8 July 2023
Unprompted review
Green Oval Garage logo

Reply from Green Oval Garage

Many thanks for the review Kay. Any problems in the future, just give us a call. Thanks again, Brian, Chris & Derek.

Rated 5 out of 5 stars

Great service

Great service, always helpful and do what they say in a timely manner.
Always willing to answer questions and help with any issues.
Highly recommended.

20 July 2023
Unprompted review
Green Oval Garage logo

Reply from Green Oval Garage

Thanks Steve, much appreciated. Any problems, just give us a shout. Thanks again, Brian, Chris & Derek

Rated 5 out of 5 stars

fantastic service

as usual fantastic service from green oval ,been taking my vehicles here for many years ,they are the most knowledgeable guys around for landys and rangys ,they know these motors inside out ,i wouldnt trust anyone else to look after my vehicle ,always polite and helpful and always go the extra mile to help you out if you are stuck , as long as i have a rangey i will be taking it to green oval
thanks to brian ,derek,chris and all the rest of the team
that work so hard , to give excellent service
regards steve

4 May 2023
Unprompted review
Green Oval Garage logo

Reply from Green Oval Garage

Thanks for the great review Steve. You know where we are if you need us mate! :)

Rated 5 out of 5 stars

Fantastic service and communications

Found this garage when in desperation with a second hand Jaguar I had just bought. They worked on it really quickly and proficiently and went the extra mile in several ways, including arranging a fitter to come and fit a security system whilst they had it, and quickly putting some new tyres on the same day I was due to pick it up at the last minute. Brilliant team and really fast working, they also make you confident as they’re really knowledgable when it comes to Jaguar Land Rover. Highly recommended.

15 May 2023
Unprompted review
Rated 5 out of 5 stars

Very good experience

I had my jaguar serviced today. As it was recently purchased second hand I wanted to give it the once over, repair the brakes, trace any potential problems I hadn't noticed and get them sorted.
The Guys at Green Oval were very friendly and very professional. They located and fixed the problem with the brakes and gave advice on future servicing requirements.
I'm very pleased, would definitely use them again, and needless to say would recommend Green Oval without hesitation.

13 October 2022
Unprompted review
Rated 5 out of 5 stars

Top Marks, Green Oval Wetherby.…

Top marks from Martin at the Wetherby branch, our Discovery 4 was due a 6 year service which was carried out at a good price, everything that needed attention was explained in great detail. Very happy with the service received and will use again.

21 May 2021
Unprompted review
Rated 5 out of 5 stars

Green Oval Garage is an Independent…

Green Oval Garage is an Independent Land Rover garage . I have used them a number of times & they are excellent. Professional helpful and friendly. They go the extra mile to assist you the customer. I have used several other independent garages previously they are not of the standard of this garage.
Chris ,Derek & all the staff are excellent. 10 out of 10.
Chris G.
Leeds

17 March 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look