Grindstore Reviews 12,320

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

I ordered some notebooks because I’d just got to the end of my previous Grindstore notebook and I love the quality of the paper, it’s really smooth to write on. I also love the sweary covers. Fast del... See more

Rated 5 out of 5 stars

All t-shirts I ordered are of decent quality & reasonably priced, especially sale items. I needed to return 3x t-shirts back to Grindstone, & they've been so helpful & friendly. Nothing wrong... See more

Rated 5 out of 5 stars

Ordered Metallica Master of Puppets T-shirt with tour dates backprint! Arrived today, perfect fit, brilliant quality, I've ordered band t shirts from other sites before and the quality has been poor.... See more

Rated 5 out of 5 stars

I love the Horror Cats range and was really disappointed that the 'Meowlien' and 'Purrifier' designs weren't available as sweatshirts, so I emailed customer services to ask if there were plans to make... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

The UK's finest range of merchandise for bands, gaming, tv & movies, anime & alternative clothing. Secure online purchasing. Worldwide shipping. Student Discount.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

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Rated 3 out of 5 stars

Had an Issue Initially - resolved now

Delivery turned up late, no issue, things happen, couriers get delayed etc my issue is, I sent an email asking for my (extortionate) £8.99 express delivery charge to be refunded, I didn't even get a reply nevermind a refund.

Quality of the item is good but is it really that hard to reply to an email and refund somebody for a service they didn't receive?

EDIT - Got a response from Grindstore (Lee), got an apology for the poor communication and refund actioned. 3* is fair as it took 2 weeks and an initial 1* review for someone to get back to me.

31 October 2023
Grindstore logo

Reply from Grindstore

Hello.

I am sorry to hear that you had a minor delay to the delivery of your order. All of our UK express delivery orders (at £7.99) are shipped the very same day when ordered before 3pm and are expected to arrive the next working day.
We have checked for any emails from the same email address left under this review, but sadly there were no emails from you for us to respond to.
Please drop us an email directly at contact@grindstore.com and a member of our customer service team will be more than happy to help you further with the issue you have faced with your delivery.

Kind regards,
The Grindstore Team

Rated 4 out of 5 stars

Alright

Yeah tops were fab took a week to be delivered which is fine I doubt they’ll last that long cause the prints not the highest quality still nice though!

23 October 2023
Rated 5 out of 5 stars

Love Grindstore

Love Grindstore, quick service, quirky products for anyone especially those of an alternative disposition.
All packaged to prevent breakages and good prices.

9 October 2023
Rated 5 out of 5 stars

Perfection

The ordering process was easy, I was kept updated with my dispatch and tracking information & the item ordered was of excellent quality.

30 July 2023

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