Grosvenor Casinos Reviews 

They stole £20 from me, I signed up for a promotion, they said deposit the money to get the promotion, which I did. No promotion. Requested my money back and refused, the real money has also gone from my account. I spoke to support who said I didn't do it correctly, ok, Avoid, they are thieves

This site allowed someone to make an account and gamble using my bank. Baring in mind the name on the account in question was totally different name to MY bank account. Rinsing my bank account until I had 15p left. Absolute disgusting company that they allow this without any checks done. Clearly not a safe site at all to allow someone to do this and now leave me without a single pound in my bank account. How is it even possible to use MY bank on an account that has nothing to do with me is beyond belief!!!!! I have submitted a complaint and waiting to hear back. I will not let this go until my rightful money that I work hard for is returned to me

Absolutely shocking app. Poorly maintained. I play blackjack and the site crashes so many times and fully kicks you off mid game. Resulting in not being able to hit or stand then loosing many hands. Totally not the players fault. They say everything is okay on their side and to use 5g instead of WiFi which I have also tried. Exactly the same. Shocking shocking behaviour.

Thee worst sports betting site I have ever used and I've used them all.

Please do not use.

I missed out on winning about 4 bets because it kept asking me to log in even though I'd logged in at some point in the previous 10 minutes.

The page simply doesnt update at all.

Slow as anything.

Avoid at all costs.

Total disgrace badly maintained app, the worst I have ever seen, constant crashing mid bets which results in many loses which are not of my fault, absolutely disgusting way to treat customers

I invested some pounds in a poker game,, and I did not liked the outcome, so I leaved the table suddenly with around 7 pounds on my side and they took all my money away without warning,
SCAM

Avoid
This is made for a few of them, and we poor people are scammed of our hard earned money.
shameful

I got onto super splash Frenzy free spins with 4 scatters after hundred of pounds spent, which awarded me with 15 free spins, all 15 spins were dead spins and all I received was the base £4.40 from the 4 scatters. This was Manchester grosvenor on Ramsgate street. Do not go here, the games are ridiculously rigged and overclocked to make you lose. I spent hundreds of pounds with no feature at all.

P.s. you get onto a feature after hundreds of pounds to win £14 on feature. I have been on 4 separate occasions with 0 wins. Which means the winrate is 0%. You do not win money in this casino. Avoid at all costs.

I have proof in photos if you want to see that out of 8 spins that I only won £12 after hundreds trying to get onto feature.

You do not win money at all at this branch, all you do is donate money to the rich owner. Please just keep your money in your bank account/savings.

It is almost impossible to win actually started counting my spins on dynamite riches megaways over the last cpl months over 3000 spins and still bonus has not come in Lucky to get feature every 50 spins or so to end up winning 24p its the only casino that I've had no more than 3 bonus spins on multiple games only to win dismal amounts I kept playing (my fault) as more of a challenge to see if a bonus would eventually come in or get a half decent win not jackpot amounts just to come of with more than I bet but 2 years later and zilch this time I won't be roped back in with there sh£t bonus offers would definitely avoid only have to read the other reviews to see this is a really bad company

Deposited money with one of the options available to me on the website.
I was then warned if i used the method i used (paypal) again I would have my account suspended.
SO I use a method they allow but IM the one breaking rules ?
So i told them to close my account.
AVOID this bunch of amateurs

Terrible for returns only ever lets you win pennys. Don’t waste your money AVOID AVOID AVOID not designed to win only to keep taking your money with zero returns!

My advice keep way for there slots rigged £170 on £1 spins no bonus just dead spins

I joined this site today worst mistake. I have currently given them apx £250. The highest winnings I got was £20. I wish I had read these reviews first. Its got a scam feeling about it..I am surprised because I thought they had a good rep. I am just going to dump them right now. Avoid Avoid AVOID

Spent over 300 pound on the online site the bonus is impossible to get and when you do get it the free spins go so fast I haven’t even won over 20 pound on 1 pound spins there clearly a limit to how much u can win worst site I’ve ever used avoid it

Absolutely shocking casino site people don't sign up there is no chance to win slots pays nothing hard to bonus and when u finally get one it pays 10x

So I went to Goliath 3 days last week, 5 buy ins so 1k in entries which Grosvenor took a 1/5 in fees. I bought in cash 3 times won once and lost twice, also lost on the casino not once was I asked for any docs or proof of funds. This week I won a few quid on their app, go to withdraw £700 and all of a sudden my acc is suspended, no email or communication to tell me why, I message them and I am told they will respond in 48 hrs .i can see why this site comes under the ‘Rank’ company and why they chose this name. Stay away people.

Absolutely disgusting. Avoid avoid
Me and my gf decided to play and have some fun and we wone .first No1 asked about anything but for withdraw I need to verify all documents which sent 2 weeks ago and still waiting. It's scam it's day light robbery.any time we contact them they keep saying rest assure we are on it .avoid avoid

I played blackjack and probability of me losing 7 hands in a row to 21 must be low I think there may be a fix going on here

Absolutely shocking after testing this site with £500 playing 10p 20p 50p £1 spins did hit bonuses and still only ever won £10 back there are much better sites out there than this one definitely something wrong here even if you play £500 win £100 at least so they get £400 they just don’t seam to be as customer friendly slots as others please don’t waste your time or efforts here save your cash 💰

I wouldn't of even given a 1 star awful joined today deposited no welcome offer bonus site so slow never again avoid tried connecting to customer services no joy horrendous.

The casino had no food the staff weren’t bothered and blamed the manager. The service was poor and an all round bad experience. Don’t go here, what are Grosvenor trying to achieve? Well the have lost us as customers tonight