Installation un peu compliquée au début mais le support a été très réactif et m’a aidé jusqu’à ce que tout fonctionne correctement. Office fonctionne maintenant parfaitement sur mon MacBook. Merci p... See more
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See what reviewers are saying
I've bought Microsoft Pro Office 2024 without any problem on GroupOn. I've requested my license. No answer. I've contacted Support by mail and they answered quickly providing requested license. I've f... See more
First time using Groupon France; purchased 4 Microsoft Office permenante licences for half the price of a 1-year subscription to 365. Money saved this year & for the future too! Simple & quick, great... See more
I ordered a Dyson V15 vacuum cleaner a month ago and haven't received any updates on the delivery. The DPD tracking number is either fake or doesn't work, and the customer service, which is only avail... See more
Company details
Written by the company
Groupon est un acteur clé du commerce local. Avec Groupon, les consommateurs peuvent découvrir et faire des économies sur des propositions étonnantes dans l’univers des loisirs, des spectacles, du voyage, de la gastronomie et du shopping. En permettant l’achat en temps réel de produits et services d’entreprises locales, de voyages, de produits de consommation et d’événements, Groupon aide à trouver le meilleur de chaque ville. À ce jour, grâce à Groupon, 47 millions d'heures de concert live ont été vécues, 65 millions de steaks servis, 15 millions de cours de fitness endurés et 240 millions de cafés bus dans le monde.
Contact info
6 place de la Madeleine, 75008, Paris, France
- 09 70 73 20 00
- servicemembre@groupon.com
- www.groupon.fr
3.7
Average
27k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Stage d’initiation à la photographie
J’ai effectué un stage d’initiation à la photographie chez creativ art studio et j’ai été entièrement satisfaite. Je suis ravie d’avoir effectué ce stage et je remercie Manuel.
8 April 2025
The problem is that they don't publish…
The problem is that they don't publish the feedbacks when they sell the offer. And you end up going in a place where many people had awful experiences. No, this should not be the way. More transparency would really help.
8 April 2025
Reply from Groupon France
Hi Nelia,
Thank you for reaching out and sharing your review!.
We are genuinely sorry to hear about your experience and understand how frustrating it must be not to have access to feedback before making a decision. Transparency is crucial, and your concerns are valid.
Please know that your feedback is important to us, and we are committed to improving our services. We have taken note of your feedback and will ensure that it is forwarded to the appropriate channels within our organization for a comprehensive review. Our goal is to enhance transparency so that you and other customers can make more informed choices in the future.
If you need further assistance or have more concerns, please feel free to contact our customer service team directly at https://www.groupon.fr/faq. They are ready to help and ensure that any issues you face are addressed efficiently and satisfactorily.
Thank you once again for your understanding and patience. We value your business and look forward to serving you better in the future.
Regards,
Jerry
Groupon Customer Support.
Confident company
Everything has work well and the technical support is great.
7 March 2025
Unprompted review
Juste drop shipping
Long delivery. Drop shipping (parcel come from china but noted UK on groupon) no box, simple craft letter. SAV horrible ... Bad experience
22 January 2025
Unprompted review
Reply from Groupon France
Hi Sylvie,
Thanks for your review!
Thank you for reaching out and sharing your experience with us. We want to sincerely apologize for the inconvenience you’ve faced regarding the delivery of your order.
We encourage you to visit https://www.groupon.fr/faq where our team is ready to assist you directly and address your concerns as soon as possible.
Thank you for your patience and understanding. We're committed to resolving this issue and improving your experience with us.
Regards,
Subash
Groupon Customer Support
A wonderful and relaxing atmosphere…
A wonderful and relaxing atmosphere from start to finish. A very caring team, I highly recommend
7 February 2025
Unprompted review
code are working well
code are working well, good bargain, no problem
partners are ok for my experience
I recommend this site
9 January 2025
Unprompted review
efficacité suite à mes sollicitations
efficacité suite à mes sollicitations, merci
23 January 2025
Unprompted review
Disappointing distribution
The mattress I bought was not bad, but unfortunately I was very dissatisfied with the delivery service. They touched me and I went down to show them the floor but they simply made me sign and they left, leaving me the mattress there, my husband was at work and my baby was left alone as long as it took me to take the 140x200 mattress up the stairs to my floor. I was alone and it cost me a lot since I had a weight that was not easy for a woman alone.
21 January 2025
Reply from Groupon France
Hi Shaila,
Thank you for reaching out and sharing your experience with us.
I am truly sorry to hear about the challenges you faced with the delivery service. It’s important for us to ensure that our customers receive not only quality products but also excellent service throughout their shopping experience.
I understand how frustrating it must have been to manage the situation on your own, especially with a baby to look after. Your safety and satisfaction are priorities for us, and I apologize for the inconvenience and stress this caused you.
Rest assured that we have noted your concerns, and I will make sure this feedback is forwarded to the relevant departments so we can improve our delivery services. We are committed to addressing and resolving these issues promptly.
If you need further assistance or have additional concerns, please contact our customer service team directly at https://www.groupon.fr/faq. They are ready and willing to help you with any issue you may have.
Once again, I apologize for the inconvenience, and I appreciate your understanding and patience. We value your business and hope to provide you with a much better experience in the future.
Best regards,
Sathiya Priyan S
Groupon Customer Support
Horrible!!
salon de coiffure d'une proprete douteuse. Prestation d'une qualite deplorable
10 January 2025
Unprompted review
Reply from Groupon France
Bonjour,
Merci pour votre commentaire ! Nous nous excusons sincèrement pour la gêne ou l'insatisfaction que vous avez rencontrée lors de votre visite au salon. Votre site Avis concernant la propreté et la qualité du service est très préoccupant et nous tenons à vous assurer que nous le prenons très au sérieux.
Nous veillerons à ce que ces informations soient transmises aux canaux appropriés au sein de notre organisation en vue d'un examen plus approfondi et d'une amélioration.
Si vous avez besoin d'une aide supplémentaire ou si vous avez d'autres préoccupations, nous vous encourageons à contacter directement notre équipe de service à la clientèle à l'adresse https://www.groupon.fr/faq. Ils se feront un plaisir de vous aider et de veiller à ce que votre problème soit traité de manière efficace et satisfaisante.
Une fois de plus, nous nous excusons pour les désagréments occasionnés et nous vous remercions de votre compréhension. Nous apprécions votre confiance et espérons avoir l'occasion de mieux vous servir à l'avenir.
Cordialement,
Farzana Begum. H
Service client Groupon
Nothing went right since I bought that…
Nothing went right since I bought that GROUPON ticket. I did send numerous messages which were kindly filled with excuses and so on but to no avail solution wise.
For some reason, it was impossible for me to book a session as expected. And by now, I am supposed to have used this ticket on the 31.12.2024 but on which application ?
I haven't received the slightest confirmation about it ! What a failure
3 January 2025
Unprompted review
Reply from Groupon France
Bonjour,
Merci pour votre commentaire !
Nous regrettons vivement votre expérience avec le billet Groupon.
Votre site Avis est important pour nous et nous avons pris note de vos préoccupations. Nous veillerons à ce que ces informations soient transmises aux canaux appropriés au sein de notre organisation en vue d'un examen plus approfondi et d'une amélioration.
Si vous avez besoin d'une aide supplémentaire ou si vous avez d'autres préoccupations, nous vous encourageons à contacter directement notre équipe de service à la clientèle à l'adresse https://www.groupon.fr/faq. Ils se feront un plaisir de vous aider et de veiller à ce que votre problème soit traité de manière efficace et satisfaisante.
Une fois de plus, nous nous excusons pour les désagréments causés et nous apprécions votre compréhension. Nous apprécions votre confiance et espérons avoir l'occasion de mieux vous servir à l'avenir.
Cordialement,
Pugal mozhi G
Service client Groupon
Super deal sur groupon pour un shooting…
Super deal sur groupon pour un shooting photo chez you and eye à Paris . Vendeuse très sympathique et le résultat est juste fabuleux !!! Merciiii
31 December 2024
Reply from Groupon France
Bonjour,
Merci d'avoir pris contact avec nous et de nous avoir fait part de vos réflexions.
Nous nous excusons sincèrement pour la déception ou les inconvénients que vous avez subis. Votre site Avis est important pour nous et nous avons pris note de vos préoccupations. Nous veillerons à ce que ces informations soient transmises aux canaux appropriés au sein de notre organisation en vue d'un examen plus approfondi et d'une amélioration.
Si vous avez besoin d'une aide supplémentaire ou si vous avez d'autres préoccupations, nous vous encourageons à contacter directement notre service clientèle à l'adresse suivante https://www.groupon.fr/faq. Ils se feront un plaisir de vous aider et de veiller à ce que votre problème soit traité de manière efficace et satisfaisante.
Une fois de plus, nous nous excusons pour les désagréments causés et nous apprécions grandement votre compréhension. Nous apprécions votre confiance et espérons avoir l'occasion de mieux vous servir à l'avenir.
Cordialement,
Sneha Kishor
Very nice experience booked in Groupon
26 November 2024
Cheap products
Cheap products, uses AVRIL brand which is a low-cost brand. I understand now why the price is not very high... Also, I noticed small holes on my face ("cicatrices") since I have done the Hydrafacial. Am not sure they will disappear as they seem deep... I don't recommend at all. It's an Italian girl who works on her onw. It doesn't seem professional at all.
4 November 2024
Unprompted review
Reply from Groupon France
Hello,
Thank you for reaching out to us and sharing your experience. We truly appreciate your feedback, as it is vital in helping us improve our services. We are sorry to hear that your experience did not meet your expectations.
We understand your concerns about the products used during your treatment and the professionalism you encountered. Your feedback regarding these matters has been noted, and we have forwarded this information to the relevant teams within our organization to ensure that it is thoroughly reviewed and addressed.
We are also sorry to learn about the marks you have experienced on your face following your Hydrafacial. Please know that we take such matters seriously and want to ensure your concerns are addressed appropriately. If there is anything further we can do to assist you, please do not hesitate to reach out to our customer service team directly at https://www.groupon.fr/faq. They are committed to providing the support you need and ensuring your situation is handled with care and efficiency.
Once again, we apologize for any distress or inconvenience caused, and we hope that we will have the opportunity to serve you better in the future. Your business is highly valued, and we are committed to improving our services based on your valuable input.
Thank you for your understanding and patience.
Warm regards,
Groupon Customer Support
Excellent facial from Julie
Excellent facial from Julie. Very friendly.
6 November 2024
Unprompted review
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