Growseed Reviews 

1,074
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the easy ordering process, excellent value, and fair prices. Many highlight quick, reliable, and well-packaged delivery, with items arriving promptly. The product quality is consistently described as excellent, leading to successful growth and overall satisfaction, supported by first-class service. However, some customers also noted issues with their orders, such as receiving incorrect or missing items, and experiencing poor germination rates with certain seeds. A few other people also felt that delivery took longer than expected, sometimes impacting their planting schedule, and were not happy with the lack of communication when problems arose.

What people talk about most

Product

Users describe positive interactions with product, highlighting great seeds, good quality, and excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process easy and praising... See more

Price

People report positive experiences with price, consistently finding them to be great, very good, and... See more

Service

Customers had positive experiences with service, often describing it as excellent, speedy, and first-class.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy order, Quick delivery, Despite being late in the season I have planted a few to see how well they do and if indeed thay are drought resistant and self pollinating. I would have given 5* if th... See more

Rated 5 out of 5 stars

Ordering online was easy. Seeds delivered quite promptly. I did have a pack of seeds missing, but emailing the company got a very quick response from John with the missing seeds shipped that day. T... See more

Rated 5 out of 5 stars

Ordered on line 10 buckets 30 ltr. Specifically for growing main crop potatoes. Like the price reduced the more buckets I bought. Arrived within days. Good solid will last for years. Very pleased. Wil... See more

Rated 5 out of 5 stars

The goods (garlic and onion sets) that I ordered arrived as scheduled and are in very good condition. I'll be planting them in the next couple of weeks


Company details

  1. #23 of 31 best companies in Seed Supplier

Information provided by various external sources

The very best vegtable seeds we can offer with high germination rates, great product yields and fantasic taste. Sow, Grow, Enjoy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(1,074)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, excellent products so far. Really helpful team when I had a problem with the website. Will be checking here first for any future purchases.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Ordered seeds over three weeks ago not…

Ordered seeds over three weeks ago not received them and when you phone the customer service number you go to answer and they never get back to you.
Very poor service d

16 April 2026
Unprompted review
Growseed logo

Reply from Growseed

Thanks for the review and feedback. If you have not done so already please contact customer services somone there will be more than happy to help and get this resolved for you :)

Many Thanks

Growseed

Rated 5 out of 5 stars

Vegetable seeds

All seeds looks fresh. I planted 2 different types of seeds into a bare soil 2 weeks ago and they germinated already. Very happy with the purchase.

23 March 2026
Rated 4 out of 5 stars

Might be a longer delivery time but good products

Update:
I was swiftly contacted by the company and they arranged a refund and replacement which was very kind. They also made the valid point that their delivery times are 5-10 business days (i.e. up to 2 weeks).

Original:
My order didn't arrive.
I placed my order on 22nd January and received confirmation that it had shipped on 23rd January. It didn't arrive so I contacted Growseed on 2nd February to chase it up. John replied on 3rd February to say that he would try to track the order or send a replacement that day and that he would get in touch later with an update. He didn't send an update and I emailed him again on 5th February and I am waiting for a response.

5 February 2026
Unprompted review
Growseed logo

Reply from Growseed

Thanks for the review and feedback. A member of our team has reached out to get this resolved for you.

Please note we do ask customers to allow 10 postal days for orders to arrive. Replacements are dispatched on the same delivery service as originally purchased with the order.

Sorry for the delay hopefully we can get this resolved ASAP for you :)

Many Thanks

Growseed

Rated 4 out of 5 stars

Goods not received whats happened

Ordered Sprinkler Bar 12/1/25. Seller confirmed as shipped 13/1/25 Royal Mail 2nd class 48 delivery 3-10 working week days. No delivery was received in timscale. Customer is only given an email to contact (no phone number which is frustrating in itself) which I did 27/1/25. John responded saying a replacement would be sent from their warehouse. I responded that day to that email to confirm no parcel received, no secret delivery place and no card put through my door by Royal Mail. I have since sent a further 2 chasing emails, neither of which have elicited a response confirming goods are on the way. I notice this item is still showing as in stock on their website. If the goods do eventually turn up, communications from seller are still very poor and if the goods never appear who knows what has happened.
Updated 19.30 3/2/26. Company emailed me this evening. The replacemet second package had been sent out this time by tracked Royal Mail. Goods were left in a safe place this afternoon whilst I was out Postman did not leave a card. Original first package not arrived. Happy the seller contacted me so quickly today and I got my goods. They have sorted out my problem promptly. Would use them again no problem. Kevin Wilson

12 January 2026
Unprompted review
Growseed logo

Reply from Growseed

Hi Kevin

Thanks for the review and feedback.

A member of our team has reached out directly to you to resolve this matter as well as information on the location of your replacement :)

Many Thanks

Growseed

Rated 5 out of 5 stars

Great Product dered on linbuckets 30 ltr

Ordered on line 10 buckets 30 ltr. Specifically for growing main crop potatoes. Like the price reduced the more buckets I bought. Arrived within days. Good solid will last for years. Very pleased. Will probably order 2 larger ones in spring for my carrots.

27 January 2026
Rated 5 out of 5 stars

I had a problem trying to put one of…

I had a problem trying to put one of the seed packs I wanted into my basket, emailed them, got a quick friendly reply and they sorted it, everything arrived promptly. So far, so excellent!

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Ordering online was easy. Seeds delivered quite promptly. I did have a pack of seeds missing, but emailing the company got a very quick response from John with the missing seeds shipped that day. There was an extra packet also. very kind.
I will endeavour to buy seeds from here from now on as service was great.
Thankyou

25 November 2025
Unprompted review
Rated 2 out of 5 stars

Paid nearly £3 (for delivery of a few…

Paid nearly £3 (for delivery of a few seed packets) then waited three weeks for them to be delivered.

Also, Growseed doesn't appear to have a contact number which means speedy communication is nigh on impossible.

5 November 2025
Growseed logo

Reply from Growseed

Thanks for the review and feedback a member of our team has reached out.

Our postal charges are based on Royal Mails own service prices. £2.90 for a tracked 48 300g parcel is what they charge to process the post we have no control over that I'm sorry to say.

We do ask customers to allow 10 postal days for the order to arrive, while not ideal, your order was placed on the 14/10/25 and arrived 24/10/25 (9 postal days less than a week) - there are other alternatives offered if you require the post sooner or guaranteed within a specific time frame.

Our dedicated customer service team responds to all emails that are sent.

Again, thanks for the review and feedback.

Many Thanks

Growseed

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