Gsworkwear Reviews 

Absolute awful company, yet to receive order over a month ago, keep sending me a link for Royal Mail that does not work and they have no record of tracking order, sh”t show of a company

Faulty food supplied twice. Final replacement not fulfilled and refund took over a week. Really not the best service at all

I would happily buy again! Ordered work trousers for myself they did take a week to arrive but other than that everything was spot on. After reading a few bad reviews I was panicking after I already paid. They responded to my email within a few hours and told me everything’s fine and I would receive my parcel very soon. Day later my parcel showed up 👍🏻

Ordered a number of workwear items for husband from GS workwear as some were priced lower than competitors.
The delivery time was almost 1 week from order so allow this time if required quickly!
all items arrived together and are really good quality and fit true to size.

I wrote a one star review of this company because they stole £50 from me when I had to return a pair of boots that I bought from them.
They finally replied but their response contained personal insults and was a complete tissue of lies.
They are a completely dishonest and corrupt company who lie in their statements and steal money from customers.

Ordered fleece, wrong colour, contacted firm who despatched the correct item and advised that they didn't require the wrong one returned, Item despatched same day, can't fault them.Would definitely use them again. Marvellous customer service Mike
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Appalling service. Placed an order paid by card. Waited ages for the delivery. Chased them in the end. Kept promising a delivery and nothing. A complete waste of time and effort,

Waited ages for delivery waiting for stock why advertise as in stock no phone number reported to trading standard as do not reply to emails as want a refund

Crap dispatch times

CAUTION. Just about to place a large order via their website. You can not talk to these people by phone as no phone number on the website. When you google GS Workwear for a contact number you get a different company with the same name when you call them. I was informed that they have been going 12 years and are the real original company with high street stores. Sadly, they get lots of calls complaining about the online company of the same name. This online company has nothing to do with them. Then i looked at Trustpilot the online company gets a 3 out of 5 rating and as you can see it gets lots of 1 star reviews and comments about v slow delivery. You cant call them so I have not sent in an order and have gone elsewhere

Waited for 2 weeks to receive my order and 2 items are still missing. Horrible service!

I had an excellent experience with GS Workwear and Tools! The shipping to Canada was incredibly fast, and their communication throughout the process was top-notch. The Stanley/Stella apparel I ordered exceeded my expectations in quality—outstanding craftsmanship and comfort. I highly recommend their service and products!

I’m extremely disappointed with gsworkwear customer service. It took them over a month to respond to my inquiry, during which time the weather had gotten cold, and I had no choice but to wear the item I purchased. Now, a month after I wore it, they’ve finally gotten back to me only to say their policy doesn’t allow for a refund or exchange because the item has been used.

This whole situation could have been avoided if they had responded in a timely manner. Their slow replies and lack of urgency are unacceptable. If you don’t want bad reviews, get back to your customers on time! Poor service all around, and I won’t be shopping here again.

3 pairs of boots and 2 sweatshirts took it just over the £50 for the free delivery, good quality at a fantastic price , took 7 days to arrive through royal mail tracked delivery but that was fine I was not in a hurry, well worth the wait will definitely use them again

Paid for express delivery said 2-3 days for order to arrive, 4 days later I email them and the package hasn’t even been shipped! They charge you extra for express shipping but don’t ship your items till a week later, shockingly bad service and still haven’t received my items or been offered any compensation on the delivery I paid extra for. Won’t be using again.
Edit: still not been shipped 7 days later, avoid this company!

Avoid ordering from this company. I placed an order and paid extra for express delivery, 7 days later no delivery. They are happy to take your money but will not deliver the good. THIS IS A SCAM COMPANY avoid at all costs.

I ordered some waterproof Coveralls. After a week of not hearing anything I read the reviews on Trust Pilot and started to think the worst. However, I contacted them by email straight away and they were very responsive and polite. Within the next 2 days I had a Royal Mail tracking number and then 2 days later, today, my item arrived, which seems to be very good quality.
I think we have all become accustomed to goods arriving within days and because there are so many scams out there, we become very suspicious when they don't. Personally I had no issue with this company, you might just have to be a bit patient and wait 7-10 days for your order.

I ordered several items from GS Workwear around 11 days ago with an expected delivery timeframe of 3-5 days.

I Contacted them on the 5th day as I had not heard anything from them regarding my delivery and I give them their due, they responded with a few hours to say that they were expecting to dispatch soon.

It was at this point I done a google search for reviews (Something I would normally do before placing an order) and when I read them on here I must alarm bells were ringing.

I Contacted them again the Following week and They responded quickly again to say the stock had been sent to the wrong warehouse and at this point I really thought I had been turned over, However they did say that they expected to dispatch my items that day and would be upgraded to 24hr delivery service.

The following afternoon sure enough the items arrived.

They are exactly as described and of great quality and were by far the cheapest I could find them on the net after spending hours looking.

Had it of not been for the delay then I would of given them 5 stars for the items, it was just the lack of initial communication and me having to make contact first that I took away a star, had they communicated first that they were experiencing a delay then I would of been fine with the delay.

I ordered a pair of boots and one boot was faulty? It was impossible to get one boot on over my ankle and when I measured one boot was obviously smaller around the ankle than the other!
I returned the boots which cost me £3.95, whilst I did receive a refund they refused to refund my postage cost….use Amazon awful customer service

Product received as described. We’re a bit hesitant to order in this site due to other people worrying experience. We ordered as we also read other people positive experiences. From our experience, we’re happy with the product (Henley Hansen Gail Jacket and Trousers) and delivery is right on specified time. Thank you.