Gulvlageret.dk Reviews 

11,203
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Best showroom, open until late in the evening, which is very convenient. They also had the best price for the same product—we checked several other places. We called them for clarification before ma... See more

Company replied

Rated 1 out of 5 stars

Through a mix up, I received the a color flooring I didn’t want. I called to ask if I could return it and they said yes, but I would have to find a shipping company and pay for the return. Sounds reas... See more

Company replied

Rated 5 out of 5 stars

I ordered a rug with car lanes for my nephew's fourth birthday, and he loved it. Very colorful and perfect for his new room. The delivery was swift, the prices were more than fair, and I would absol... See more

Company replied

Company details

  1. Flooring Shop

Written by the company

Gulvlageret.dk vi leverer alle former for gulvbelægning, hvor der ikke er gået på kompromis med kvalitet. Trægulve, laminat, linoleum, akustikgulve, tæpper og boligvinyl af den bedste kvalitet til markedets skarpeste priser. Du kan altid besøge vores showrooms i København, Odense, Århus, Aalborg, Esbjerg og Næstved. Vi holder åbent alle ugens dage. Udover gulve har vi også et stort udvalg af møbler og køkkener.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11k reviews

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Replied to 84% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(11,203)

352 reviews in the last 12 months

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Rated 3 out of 5 stars

Really good experience with the shop…

Really good experience with the shop and the delivery etc.

The laminat I bought however is extremely fragile and not all pieces are very straight. But it was cheap so maybe if I bought one that was more expensive, the quality is better as well...

10 July 2019
Unprompted review
Gulvlageret.dk logo

Reply from Gulvlageret.dk

Hi

The cheaper laminates can be more fragile. Laminate in general is fragile until it is installed. If there where pieces that weren’t straight and could not be mounted, I urge you to contact our callcenter so that we can solve your problem with a refund og exchange the broken boards.

Kasper
Gulvlageret.dk

Rated 1 out of 5 stars

Have the goods never bekomomen and must…

Have the goods never bekomomen and must pick them up in Denmark! Have my order stroniert with the resubmission form, but nothing happens. I do not have my goods, and my money is still not credited. It does not react to my many e-mails!

Absolute disaster !!

26 March 2019
Unprompted review
Gulvlageret.dk logo

Reply from Gulvlageret.dk

Hej Lizio

Tak for din anmeldelse. Jeg beklager at du ikke har været helt tilfreds med forløbet eller kvaliteten af din ordre.

Dine input vil blive brugt til at evaluere vores generelle kundeoplevelse.

Hvis du har yderligere spørgsmål eller kommentarer er du velkommen til at skrive på info@gulvlageret.dk

Med venlig hilsen

Kasper
Gulvlageret.dk

Rated 2 out of 5 stars

I ordered 2 x 10lt Nordsjö professional…

I ordered 2 x 10lt Nordsjö professional paint.The service was very good and the delivery was fast. However, I used only the 1 paint and when I asked if I can return the other so that I can get my money back, they said that it cannot be done.

8 March 2019
Unprompted review
Gulvlageret.dk logo

Reply from Gulvlageret.dk

Hi
It is not possible for us to give money back for a part of a order. This is stated clearly in our terms of service on the page and in your order confirmation / invoice. In addition to this there is the fact, that paint has to be handled and stored correctly. All our orders meets these requirements because we have 100 % traceabillity from producer to end-user. This guarantee wouldnt be possible if we where to take back the one can of paint and sell it to another customer.

Kasper
Gulvlageret.dk

Rated 5 out of 5 stars

Super good service

Super good service - helpful email reply to questions and prompt delivery - and good product. As described. Good value.

11 December 2018
Unprompted review
Rated 3 out of 5 stars

Alt for dyrt at få leveret en…

Alt for dyrt at få leveret en tæpperest. Gav 390 kr for 8 kvm tæppe, og 300 kr for transporten.
😕

27 September 2018
Unprompted review
Gulvlageret.dk logo

Reply from Gulvlageret.dk

Hej Mai

Tak for din anmeldelse.
Jeg kan godt forstå at fragten virker forholdsmæssig dyr, specielt når du har købt varen så billigt som du har.
Gulvtæpper er en vare som vi skal sende med fragtmand og det er desværre dyrt, også ved mindre stykker på 8 m2. Vi kan desværre ikke sende det billigere.

Jeg håber at du alligevel bliver glad for dit nye billige gulvtæppe.

Venlig hilsen

Niels - Gulvlageret.dk

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