Gumtree Australia Reviews 

791
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 570 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform easy to use for setting up and navigating listings, with many appreciating the straightforward process for selling items. The service is often described as seamless and efficient, allowing for quick sales and effective communication with potential buyers. Many users value the ability to list items at no cost, making it an attractive option for decluttering and connecting with local buyers. However, some people mentioned issues with the website's updated interface, requiring too many clicks and making it difficult to manage ads. There were also concerns about the search engine's effectiveness and the difficulty in accessing accounts due to stringent security questions. A few customers expressed dissatisfaction with the slow selling times for certain items and the high cost of ad boosting features.

What people talk about most

Product

Reviewers highlight positive aspects of product sales, noting that items often sell quickly and easily.... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the website and app as very easy to... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and convenience... See more

Price

Consumers find price to be ambiguous, with many reviewers reporting satisfaction with reasonable prices,... See more

Service

People report positive experiences with service, often highlighting good communication and promptness. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gumtree has always served me well. Easy setup and navigation. Ease of refreshing items if not sold in the specified time of 1 month on the free listing. Early warning when ads are about to expi... See more

Company replied

Rated 5 out of 5 stars

It's not too difficult to sell things on Gumtree in Sydney, a fewer buyers make nonsense offers, you got to be careful in dealing with people,.but at the end, there still are a few Genuine Buyers and... See more

Company replied

Rated 5 out of 5 stars

My last Gumtree sale was an easy, early drive-by, someone picked up an outdoor sink. The interaction via Gumtree message and phone was friendly and straight forward. I deal with a lot of scammers on G... See more

Company replied

Rated 5 out of 5 stars

Despite selling most items on FB Marketplace, I still list them on Gumtree as well and occasionally sell here. Interestingly, it's often the higher value items, like my caravan, the sell on Gumtree.... See more

Company replied


Company details

  1. Online marketplace
  2. Media company

Written by the company

Gumtree.com.au is Australia’s local marketplace, connecting more than 7 million* buyers and sellers every month in the local community. Buy, sell and find almost anything across hundreds of categories – including: Home & Garden, Cars, Jobs and more. Find what you’re looking for with ease and post on the move with the Gumtree App. You can easily download from the App Store or Google Play. *average Jan-dec 2016, Nielsen


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

791 reviews

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Asks customers to review

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4.5

All reviews

(791)

569 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars
Gumtree Australia logo

Reply from Gumtree Australia

Hi there Patrick,

Thank you for taking the time to share your feedback with us.

We are so pleased to hear that you found advertising and managing your adverts easy, and we truly appreciate your support and positive experience with Gumtree.

Rated 5 out of 5 stars

Finally found a genuine buyer for this…

Finally found a genuine buyer for this item who didnt offer a ridiculous price.

25 March 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Kay,

Thank you so much for sharing your feedback with us.

We are delighted to hear you found a genuine buyer and had a positive selling experience, and we truly appreciate you choosing Gumtree to help make that happen.

Rated 5 out of 5 stars
Gumtree Australia logo

Reply from Gumtree Australia

Hi Braddly,

Thank you for taking the time to leave us your feedback.

We are so pleased to hear you sold your item quickly, and we really appreciate you sharing your positive experience with Gumtree.

Rated 5 out of 5 stars

I was able to sell my car quickly…

I was able to sell my car quickly through Gum Tree

26 March 2026
Gumtree Australia logo

Reply from Gumtree Australia

Thank you for your feedback Rahamat.

We’re so pleased to hear you were able to sell your car quickly through Gumtree.

We appreciate you taking the time to share your experience, and thank you for choosing Gumtree.

Rated 5 out of 5 stars

Quick & easy sale.

Quick & easy sale.

25 March 2026
Gumtree Australia logo

Reply from Gumtree Australia

Thank you for your feedback Brad.

We’re so pleased to hear your sale was quick and easy.

We appreciate you taking the time to share your experience and thank you for using Gumtree.

Rated 4 out of 5 stars

once again I sold it on Gumtree

once again I sold it on Gumtree, making the ad is easy & posting it also.

22 March 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi there,

We appreciate your feedback and are glad that our platform helped you sell your item successfully. It's great to hear that creating and posting the ad was easy!

-The Gumtree Team

Rated 5 out of 5 stars

was able to help another person who…

was able to help another person who needed the item

16 March 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi there Graham,

Thank you so much for your kind feedback.

We’re really pleased to hear Gumtree helped you connect with someone who needed the item, and we truly appreciate you taking the time to share that with us.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, great person, pleasure to deal with

21 March 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi there Peter,

Thank you so much for your lovely feedback.

We’re really pleased to hear you had such a positive experience, and we truly appreciate you taking the time to share it with us.

Rated 5 out of 5 stars
Gumtree Australia logo

Reply from Gumtree Australia

Hi there Keith,

Thank you for your feedback.

Trustpilot is an independent review platform where users can share their experience with services like Gumtree, and some users may now also see a new “Rate on Delete” prompt on the website asking if they would like to leave a Trustpilot review after deleting an ad or marking it as sold.

Rated 5 out of 5 stars

Easy to place ad.

Easy to place ad.
Free add.
Item sold within minutes.

20 March 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi there Garry,

Thank you so much for your wonderful feedback.

We’re delighted to hear that your ad was easy to place and that your item sold within minutes — that’s fantastic to hear.

Rated 5 out of 5 stars

Worked well

Worked well

19 March 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi there Phil,

Thank you for your feedback.

We’re so pleased to hear Gumtree worked well for you, and we appreciate you taking the time to share your experience with us

Rated 5 out of 5 stars

Amazingly

Amazingly, we received hundreds of emails and were able to identify a few drivers who fit the requirements.

10 March 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi there Jacq,

Thank you so much for your feedback. We’re really pleased to hear that your ad helped you reach so many people and that you were able to identify drivers who matched your requirements. It’s great to know Gumtree helped make that process easier for you.

We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars
Gumtree Australia logo

Reply from Gumtree Australia

Hi there Lorraine,

Thank you for your review. We’re so glad to hear that you found Gumtree easy to use and that finalising your ad was a smooth experience. That’s exactly what we want for our users.

We really appreciate your feedback and your support.

Rated 5 out of 5 stars

Two items were posted on Gumtree and…

Two items were posted on Gumtree and both were picked up within a couple of hours.
The whole Gumtree experience was as usual seemless and very efficient.

19 March 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi there Peter,

Thank you so much for your kind feedback. We’re delighted to hear that both of your items were picked up so quickly and that your Gumtree experience was seamless and efficient. It’s always lovely to hear when the platform is working well for our users.

We really appreciate you sharing this with us.

Rated 4 out of 5 stars

once we posted a realistic price it…

once we posted a realistic price it sold quickly

19 March 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Denis,

We're happy to hear that the item sold quickly once the price was adjusted. We do appreciate you taking the time to submit your feedback!

-The Gumtree Team

Rated 4 out of 5 stars

sold one

sold one within 10 mins

15 March 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi John,

We're glad you had a quick selling experience. Thanks for your feedback; we appreciate it!

-The Gumtree Team

Rated 5 out of 5 stars

Sold out

Hi 👋
Sold out

17 March 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi there Arthur,

Thank you for your feedback and for taking the time to leave a review.

We’re glad to hear you had success selling on Gumtree. It’s always great to know the platform is helping users connect and get items sold quickly. We really appreciate your support and hope you continue to have a great experience with us.

Rated 5 out of 5 stars

easy to sell things and contact via…

easy to sell things and contact via mobile.

18 March 2026
Gumtree Australia logo

Reply from Gumtree Australia

Thank you so much for your kind feedback Jessie!

We’re really pleased to hear that you’ve found Gumtree easy to use for selling and for staying in touch on mobile. It’s great to know the platform is helping make things simpler for you.

We really appreciate you taking the time to share your experience and for being part of the Gumtree community.

Rated 5 out of 5 stars

It was easy because after the first…

It was easy because after the first call it was SOLD

18 March 2026
Gumtree Australia logo

Reply from Gumtree Australia

We're happy to hear that your experience was so quick and easy! Thank you for sharing your positive feedback with us; we appreciate it greatly.

-The Gumtree Team

Rated 1 out of 5 stars

I placed an add to sell a car yesterday…

I placed an add to sell a car yesterday so far all I have is 6 scammers......

6 March 2026
Unprompted review
Gumtree Australia logo

Reply from Gumtree Australia

Hi Shane,

Thank you for your feedback, and we’re sorry to hear about your experience.

We understand how frustrating it can be to receive suspicious messages when you’ve just posted an ad. Unfortunately, scammers sometimes target vehicle listings, but we’re continually working to detect and remove these accounts as quickly as possible.

If you receive messages that seem suspicious, please report them through the platform so our team can investigate and take action. If you’d like us to review the activity on your listing, please contact us at communitysupport@gumtree.com.au and include your ad details.

We appreciate you bringing this to our attention and helping us keep the community safer.

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