GunBroker.com Reviews 

53,502
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 6,510 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the vast selection of products, making it easy to find both common and rare items. The purchasing process is frequently described as simple, efficient, and straightforward, contributing to a smooth user experience. Many also appreciate the quick and reliable delivery service, with items arriving as advertised and in excellent condition. However, some customers also noted occasional issues with the website's search functionality, finding it sometimes difficult to locate specific items or experiencing technical errors. Additionally, a few people encountered challenges related to state compliance for firearms, leading to unexpected fees or difficulties with purchases.

What people talk about most

Product

Reviewers mention positive feedback about product, often finding exactly what they wanted and describing... See more

User experience

Customers consistently express satisfaction with the user experience, highlighting the ease of navigation,... See more

Website

Consumers find the website to be positive, with many reviewers praising its ease of use and navigation,... See more

Service

Customers had positive experiences with service, noting that transactions were smooth, professional, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and prompt shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It truly is a resource to all gun loving Americans… you can compare prices and still get the best deal on accessories, ammo and firearms even if your area chooses to participate in the this item is po... See more

Company replied

Rated 5 out of 5 stars

Searched for what I wanted to purchase, found a couple of choices, then put them on my Watchlist. I ultimately bid on one. The maximum bid feature works very well. I was notified when I was no longe... See more

Company replied

Rated 5 out of 5 stars

I've made several purchases through GunBroker.com. I like the information that's provided so I always know what kind of person or company I'm dealing with. My dealer choices have all been A+, with smo... See more

Company replied

Rated 5 out of 5 stars

Quick accurate communications letting me know what is supposed to happen and informs you when it has happened and takes you to the next step in the transaction. The direct package tracking links save... See more

Company replied


Company details

  1. Gun shop
  2. Ammunition supplier
  3. Archery Shop
  4. Hunting and Fishing Shop
  5. Online marketplace
  6. Outdoor clothing and equipment shop

Written by the company

GunBroker.com is the world's largest online marketplace for firearms, ammo and accessories. Launched in 1999, GunBroker.com is an informative, secure and safe way to buy and sell firearms, ammunition and hunting/shooting gear online. GunBroker.com promotes responsible ownership of guns and firearms. Aside from merchandise bearing its logo, GunBroker.com sells none of the items listed on its website. Third-party sellers list items on the site and Federal and state laws govern the sale of firearms and other restricted items. Ownership policies and regulations are followed using licensed firearms dealers as transfer agents. Please note: Due to increased sales there have been delays in customer service response times. We will respond to inquiries as soon as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

54k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(53,502)

6,313 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rifle scope purchase.…

The process went smoothly and the rifle scope was exactly as advertised. Shipment was prompt immediately after I made payment. The scope was securely packaged. Overall a very good experience.

28 June 2026
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com

Rated 5 out of 5 stars

Quality website

Quality website. Ease of use and best firearms selection available on line.

29 June 2026
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com

Rated 5 out of 5 stars

Seemless sale

Seemless sale, no glitches, my gun showed up at the FFL in 3 days. Much quicker than expected.

29 June 2026
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com

Rated 5 out of 5 stars

Problem solver

I had an issue and they (Alec) were able to take care of it, and it didn't delay the shipment and I appreciate the efforts!
Chris

5 July 2026
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com

Rated 4 out of 5 stars

Great experience and updates

Great experience and updates. had a disconnect with Seller who sent repeated emails to spam and no notification on your site that they were trying and failing to connect. Added 10 days to the process. Also tighter integration with the receiving dealer would be nice, at least posting a phone number or email in the order. Also they reported that your delivered ordered to them was missing tax/financial information requiring me to print my order for them.

29 June 2026
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com

Rated 5 out of 5 stars

Outstanding merchant

Outstanding merchant. Product as advertised. Prompt delivery. Excellent customer service.

29 June 2026
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com

Rated 5 out of 5 stars

Seller was awesome

Seller was awesome. Shipping prompt. I had never used gun tab before, I didn't realize there was so many fees. I think in the future that I go back to USPS money orders. Aside from the Guntabb fees it was awesome.

29 June 2026
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com

Rated 5 out of 5 stars

Great Communications

Gunbrokers communications following the bid I won for a Weatherby Mark V was great. I received text and emails keeping me up to date on my purchase. Gunbroker.com offers a platform for Gun Dealers Professional or novice to buy and sell firearms and exercise our Second Amendment rights.

29 June 2026
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com

Rated 1 out of 5 stars

Attempted to establish an account on…

Attempted to establish an account on gun broker. Entered my banking information over 3 weeks ago. The website says my account will be validated within 1-3 business days, as of today my account is still not active and showing invalid. I have sent 2 messages to gun broker, one last week and one today, no response at all from Gun Broker. Poor customer service, not responsive to customer needs or inquiries.

1 July 2026
Unprompted review
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 5 out of 5 stars

Very easy process.

Very easy process.

29 June 2026
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com

Rated 2 out of 5 stars

GB rapes you with their fees

Sellers on GB are legit and reasonably priced for the most part with the exception of those who try to profit from the shipping. GB itself is the biggest problem with double and triple dipping on all the ridiculous fees charged to both the seller and to the buyer.

29 June 2026
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 4 out of 5 stars

Pretty easy to navigate

Pretty easy to navigate, seems to have great sellers. Would love to see more filters and how you search be a bit more better

29 June 2026
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com

Rated 5 out of 5 stars

GunBroker is such a smooth experience…

GunBroker is such a smooth experience for me. It's nice being able to trust their process when buying firearms and ammunition!

28 June 2026
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com

Rated 5 out of 5 stars

Prompt service

Prompt service. Great condition of product. Easy check out.

29 June 2026
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com

Rated 5 out of 5 stars

Great auction format

Easy payment process, instant FFL locator, great auction site.

29 June 2026
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look