The way to set up an advert is rather long winded, the same questions appear multiple times. The process for being contacted by prospective buyers works well, but be careful who you are talking to. As... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Its a good platform and easy to set up gun sales - have recently sold two air guns and the process was fairly easy. I think what would be really helpful would be some help with setting the right p... See more
Company replied
They changed the user website about a year ago once you post your advert you have no control over it you can't lower the price etc. Preferred the old system this new one you sign in and there's errors... See more
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Simple and easy to use site for sales etc but expensive to advertise. I would be much happier if I could pay less and more likely to use the site more often. I have listed an item a few times now and... See more
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Company details
Written by the company
The home of guns for sale... Looking to buy a gun? Find thousands of new and used guns for sale. Guntrader has the most extensive range of shotgun, rifle, air rifle and air pistol listings in the UK, every action, every calibre. Need shooting accessories? We also have a large number of sights & optics, sound moderators and equipment. Guntrader attracts more than 585,000 visits every month making us the first choice for any seller. Register to activate advanced features helping you to find exactly what you are looking for and don’t forget that we are open 365 days a year!
The Home Of Guns For Sale
Written by the company
- Looking To By A Gun?
- Find thousands of new and used guns for sale. Guntrader has the most extensive range of shotgun, Rifle, Air Rifle, and Air Pistol listings in the UK, every action, every calibre. Need Shooting accessories? We also have a large number of sights and optics, sound moderators and equipment. Guntrader attracts more than 585,000 visits every month making us the first choice for any seller.
Contact info
United Kingdom
- 01666 575 272
- help@guntrader.uk
- www.guntrader.uk
The UK'S NO.1 Gun Marketplace
3.9
Great
716 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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recently interacted with this company…
recently interacted with this company and was genuinely impressed by how smooth and professional the experience was. The customer service team responded quickly, communicated clearly, and made sure every question was handled with care. It’s rare to find a business that treats customers with this level of attention and respect. Their staff were friendly, knowledgeable, and consistently went the extra mile to help. Overall, an excellent experience
12 March 2026
Unprompted review
Reply from Guntrader Media Ltd
Thank you for the fantastic review! We're delighted to hear you had such a positive experience with our team. Providing helpful, friendly service is really important to us, so it’s great to know that came across. We truly appreciate your support!
Lisa
01666 575 272
Very good service but emails are a…
Very good service but emails are a little slow to be answered.
Otherwise very good.
9 March 2026
Reply from Guntrader Media Ltd
Thank you for your feedback and for the 4-star rating! We appreciate your kind words about our service. Over the weekend, we experienced a higher volume of emails than usual, which caused some delays in our responses. We’re working to respond more quickly in the future and hope your next experience will be even better.
Lisa
01666 575 272
Great site the lady
Great site the lady. That always sorts and problem or queries out for me a credit to the company. Just wish you had a boost my add back up and then the site would be perfect in every way. Many thanx likom12
9 March 2026
Reply from Guntrader Media Ltd
Thank you so much for the 5-star review! We're really pleased to hear you've had such a positive experience and that our team has been able to help with your queries. Your feedback means a lot to us, and certainly will have the boost feature added soon.
Thank you again for your support.
Lisa
01666 575 272
Great service/pricing and platform…
Great service/pricing and easy platform to sell your items on.
A++++
11 March 2026
Reply from Guntrader Media Ltd
Thank you for the amazing review! 🌟 We're really glad you found the platform easy to use and that you’re happy with the service and pricing. We appreciate your support and look forward to helping you sell even more items! 😊
Lisa
01666 575 272
Platform unreliable and unstable
Cyber attack on the platform meant that my replies to enquiries went un delivered.
I had dozens of enquiries but frustratingly, I couldn't communicate with potential buyers.
Frequent technical outages meant that it was sometimes difficult to view or ammend ads.
Disappointing.
4 March 2026
Reply from Guntrader Media Ltd
Thank you for your review. I’m really sorry to hear about the frustration you experienced — we completely understand how important it is to respond to enquiries quickly and to be able to manage your ads without interruption.
I do need to clarify that we have not experienced any cyber attack on the platform. We also haven’t recorded any widespread outages that would have prevented messages from being delivered. It’s possible this may have been related to a local connectivity or network provider issue, and we’d really like to help investigate this properly for you.
Unfortunately, we don’t have a direct contact number for you, but I would genuinely welcome the opportunity to look into this and resolve it. Please could you give me a call on 01666 575 272 at your convenience? I’m confident we can get to the bottom of this quickly.
We value your business and would really appreciate the chance to put things right.
Lisa
I’ve had a great experience using…
I’ve had a great experience using Guntrader. The platform is easy to navigate, listings are clear and detailed, and I was able to find exactly what I was looking for without any hassle. Communication with the seller was straightforward, and the whole process felt secure and well-managed.
2 March 2026
Unprompted review
Reply from Guntrader Media Ltd
Thank you for the fantastic review!
We’re delighted to hear you had such a positive experience using Guntrader. It’s great to know you found the platform easy to use and the process smooth and secure. We really appreciate your support and hope to see you back again soon!
Lisa
01666 575 272
Waste of time and money.
I only got one response from the ad I placed and both the contact email and mobile number were hoax. Waste of time and money.
28 February 2026
Reply from Guntrader Media Ltd
Hi David, I am sorry to hear you didn't manage to sell your gun. Unfortunately this could be due to a number of things. Current market demand, the specifics, time of year even down to the quality of photos.
Guntrader provides the platform to connect buyers and sellers, but we cannot guarantee the sale or interest of an item. Many listings are successful and sell very quickly.
If you would like any suggestions to help increase interest, we will =be more than happy to help.
Lisa
01666 575 272
Clear and precise description good…
Clear and precise description good quality pictures
25 February 2026
Reply from Guntrader Media Ltd
Thank you for your 5 star review. It is valuable to us.
Let me know if there is anything we can help you with in the future.
Lisa
01666 575 272
Pc website is fantastic but the phone…
Pc website is fantastic but the phone website not so easy imo otherwise great
28 February 2026
Reply from Guntrader Media Ltd
Thank you for the review, your feedback is valuable. Could you please call the office with details of the issues you experienced.
Lisa
01666 575 272
A great site for buying
A great site for buying, but not a single message when selling. 🤔
19 February 2026
Reply from Guntrader Media Ltd
Thank you for your 4-star review! We’re glad to hear you’ve had a great experience buying on our platform.
We’re sorry to hear selling hasn’t been as successful for you yet. Visibility can sometimes depend on factors like pricing, photos, and item details, and we’re always working to improve exposure for our sellers. If you’d like, our support team would be happy to share tips to help boost interest in your listings.
Lisa
01666 575 272
Very reasonable to advertise
Very reasonable to advertise, got the gun sold in no time at all
22 February 2026
Reply from Guntrader Media Ltd
Thank you so much for the 5-star review! We’re delighted to hear you found our advertising very reasonable and that your item sold so quickly. We appreciate your support and look forward to helping you again in the future!
Lisa
01666 575 272
Reply from Guntrader Media Ltd
We’re delighted to hear you found the service excellent and the setup process easy. We really appreciate your feedback and look forward to supporting you again in the future.
Lisa
01666 575 272
Clunky but functional
Have used a couple of times and I've sold my guns so it works but the process of uploading is clunky. It's also hard to actually find your specific gun in a search. Obviously works but in today's world, guntrader need to invest in some more user friendly software. I think it survives because it's a niche but it's open to a competitor to move in with a slicker system.
21 February 2026
Reply from Guntrader Media Ltd
Thank you for your honest feedback — we genuinely appreciate you taking the time to share it.
We’re really pleased to hear you’ve successfully sold your guns through the platform, but we also take your comments about the upload process and search functionality on board. We know there’s always room for improvement, and user experience is something we’re continually reviewing and investing in.
Constructive feedback like yours helps guide future updates, so thank you again for highlighting this.
Lisa
01666 575 272
good experience overall
15 May 2025
Reply from Guntrader Media Ltd
Thank you so much for the ⭐⭐⭐⭐⭐ review!
We’re thrilled to hear you had a great experience overall. Your feedback truly means a lot to our team, and we’re grateful you took the time to share it. We look forward to welcoming you back again soon!
Lisa
01666 575 272
Reply from Guntrader Media Ltd
Thank you for your 4-star review!
We’re glad to hear the product performed as expected and appreciate you taking the time to share your feedback. If there’s ever anything we can do to make your experience even better, please let us know!
01666 575 272
There’s always a problem with this site…
There’s always a problem with this site it use to be uploading photos now it’s the new or used part always puts new and you are not given the choice and getting onto putting a ad for equipment keeps going to guns! but the worst part of inserting a ad for scopes is the list of manufacturers is far (there just isn’t that many scope manufacturers)to long and one is make is missing (Immersive) so your IT person is seriously lacking and needs replacing for someone who knows what airguns and equipment is about !
15 February 2026
Reply from Guntrader Media Ltd
Thank you for your feedback — we’re sorry to hear you’ve been experiencing these issues.
We’d really appreciate the opportunity to look into this properly. Could you please email us with a bit more detail about the specific problems you’re encountering, and any manufacturers (including Immersive) you’d like to see added? That will help us review and make the necessary improvements.
Lisa
01666 575 272
sales@guntrader.uk
Reply from Guntrader Media Ltd
Thank you for the 5-star review!
We’re delighted to hear you sold your gun cabinet in less than a week — that’s great news! Thanks for choosing us, and we hope to help you again in the future.
Lisa
01666 575 272
Easy to use
Easy to use, but think if you allowed feedback on people's buying and selling experiences on your site it would help against scamming. I sold many on FreeAds and it came up with your profile of how many you have sold and bought plus feedback...great idea, but you and gunstar dont use anything similar.
13 February 2026
Reply from Guntrader Media Ltd
Thank you so much for the 5-star review — we really appreciate your support and your thoughtful feedback.
You make a very valid point about adding buyer/seller feedback to help build trust and reduce the risk of scams. It’s something we’ve discussed internally, and it’s helpful to hear that users would value this kind of feature.
Thanks again for taking the time to share your experience — suggestions like this genuinely help us improve the platform.
Lisa
01666 575 272
Excellent service
Excellent service . Very helpful. And sold my item in days ! Would definitely recommend and use again !
12 February 2026
Unprompted review
Reply from Guntrader Media Ltd
Thank you so much for your fantastic review! We’re delighted to hear you found the service helpful and that your item sold so quickly. We really appreciate the recommendation and look forward to helping you again in the future.
Lisa
01666 575 272
Trustworthy selling platform
Easy site to use and list your items for sale and good
value for money advertising fees
7 February 2026
Reply from Guntrader Media Ltd
Thank you so much for the 5-star review! ⭐ We’re really glad you found the site easy to use and the advertising fees good value for money. Making selling simple and affordable is exactly what we aim for.
Lisa
01666 575 272
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