Gus Jones Jewellers Reviews 

46
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Been using blackwood store for jewellery, watches and repairs for a few years. Been in recently to buy a new wedding ring for my husband as a Christmas present. The staff at blackwood were more than h... See more

Company replied

Rated 5 out of 5 stars

Had such wonderful service from Mel Jones at Gus Jones’ in Ebbw Vale. We took our 7 year old daughter there to have her ears pierced for the first time. Mel took so much care and time to make our daug... See more

Rated 5 out of 5 stars

Online order placed, simple, easy transaction. Fast delivery, I think next day. Beautiful gold earrings although I did have an issue I phoned and spoke to a very helpful gentleman who knew which order... See more

Company replied

Rated 5 out of 5 stars

I had the very best experience with Gus Jones Jewellers!! I purchased a beautifully unique pendant for an 80th birthday and had to have the shipment on time. Gus Jones Jewellers went out of their wa... See more

Company replied

Company details

  1. Jewellery shop
  2. Fashion accessories shop
  3. Gift shop
  4. Watch shop

Written by the company

We're an independent jewellers, established 1903, with several stores across South Wales. As well as stocking many of the leading brands in the industry such as Clogau Gold, Seiko, Ti Sento Milano and Sekonda, we also offer a number of services including watch and jewellery repairs, valuations, insurance, gold buying and ear piercing.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.5

All reviews

(46)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a lovely experience

What a lovely experience! I love me bracelet! Thank you everyone for your fine customer service and your amazing follow up!! You're the best!

17 August 2017
Unprompted review
Gus Jones Jewellers logo

Reply from Gus Jones Jewellers

You're very welcome! Glad we could get it shipped over to the US for you!!

Rated 5 out of 5 stars

Excellent service & lovely product

Excellent service & lovely product! We needed this fast and was advised over the phone by a very helpful lady and then ordered online. Received item very quickly next day. Thank you for excellent customer service. Would definitely recommend!

8 April 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service!

Although I had to return a product, the service I received from the order point all the way to receiving the refund was fantastic. I would definitely recommend them and order again. Thank you for the speedy and seamless refund.

31 March 2017
Unprompted review

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