Gutter Guys Reviews 

120
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company, expressing exceptionally high satisfaction with the completed property maintenance work. Customers frequently praise the staff and engineers for being remarkably polite, professional, and thoroughly knowledgeable during every single visit. Many consumers also highlight the efficient service, noting that gutter repairs and thorough clearings are completed promptly while work areas are left completely spotless. Reviewers consistently appreciate the fair pricing, transparent communication, and detailed explanations provided by technicians before any maintenance officially begins. Property owners strongly recommend these dependable and reliable services to anyone needing prompt assistance with their guttering challenges.

What people talk about most

Service

Clients share positive opinions on service, noting that technicians and engineers complete work promptly... See more

Staff

Consumers find staff to be polite, professional, and highly efficient. Reviewers frequently highlight that... See more

Price

Customers had positive experiences with price, reporting that they saved quite a lot of money and found the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wasn't a big job but the care and attention given was impressive. They discussed the issue with me and proceeded and completed the task as discussed. The price was agreed, was very reasonable and pai... See more

Company replied

Rated 5 out of 5 stars

Alby done a fantastic service with my gutters, they are spotless and no longer having water build up everything flowing perfectly. Would highly recommend to anyone that needs their gutters sorted. 5 s... See more

Company replied

Rated 5 out of 5 stars

What a amazing firm, quick and reliable. I rang the office on the day within a hour i had somone at my property, he was very expererienced wich made my job even easier also the price was fair for wha... See more

Company replied

Rated 5 out of 5 stars

Had David attend yesterday to my in-laws home - Very happy with all round service - clean and tidy finish - would highly recommend- made appointment on phone - had call to say when he would atten... See more

Company replied


Company details

  1. Gutter Cleaning Service

Information provided by various external sources

Gutter Guys are available to work on any project no matter how large or small. We will tackle large cleaning projects and property maintenance jobs and also give the same amount of thought and time to dealing with smaller tasks. If you own a B&B or a small shop, we can help you make the most of your business by creating an image that will encourage new and old clients to visit. Homes that are well looked after will always retain and increase their value so why not take a look at the full list of property maintenance services we can deliver. All of our Gutter Guys are trained and they have full insurance cover to work on any building.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(120)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good work

Good work, efficient service.
Would have given 5 stars but email address was wrongly spelt.

5 December 2022
Unprompted review
Rated 5 out of 5 stars

Specialist arrived on time and provided…

Specialist arrived on time and provided me with photographs of the blocked gutter, he also explained how he would rectify the dip in the middle. No further issues with gutters and they now look clean and tidy.
Very pleased with joy.

5 December 2022
Unprompted review
Rated 5 out of 5 stars

Leaking Gutter Fixed

Gutter was leaking. Engineer turned up slightly early and sorted issue in 5 minutes for a reasonable rate compared to other repair quotes. Would use again.

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Fast response and excellent job

We were looking for gutter cleaning at short notice after heavy rain had overflowed our gutters (we live under tall trees) and was pouring down the walls and finding its way into the house.

The problem was that lots of other people were, too, so I rang lots of companies before finding Gutter Guys could help us days sooner than the next best, and a fortnight sooner than most.

The guy who came was friendly, efficient, obviously knew his stuff, and left absolutely no mess, giving me some useful advice too on things to watch out for with the gutters from now on.

Very satisfied with the service from start to finish.

26 September 2022
Unprompted review
Rated 5 out of 5 stars

gutters cleaned & repaired

I called to get my gutters cleaned & repaired. Davie arrived & we discussed what would be done, he was friendly & helpful & explained everything very clearly & provided me with the price of the work. When Davie had finished the work he explained everything that he had done. When I received my receipt it was very clear to understand & also included before & after photos of the work. I would highly recommend this company

21 July 2022
Unprompted review
Rated 5 out of 5 stars

Follow up job

We had a vent fall out of our facia and despite being 10 months after the job was done they refitted it for us for free. Excellent service.

12 May 2022
Unprompted review
Rated 1 out of 5 stars

Complete Waste of Time!

Complete waste of time - rang Tuesday, supposed to be called between 8 & 10 Weds for a Weds visit - no call. Chased & told engineer sick. Rearranged for Thurs - no call. Chased & didn't get call back. Chased again & told engineer wouldn't make it as had "big jobs on" - no excuse for not ringing me (on 3 occasions). Was advised to get somebody else to do it, which I did.

21 April 2022
Rated 5 out of 5 stars

loss of picture on sat tv

Lost picture on satelite tv . Engineer arrived at appointed
time, lost no time in tracing the fault, fixed the problem
without any trouble . All in all a very competent service.
I am very happy with the service. I would recommend it to anyone.

27 March 2022
Unprompted review
Rated 5 out of 5 stars

Caring efficient service

Needed an aerial pole replacing as it snapped on a Sunday. Rang straight away and was told that it could be done the next day. 24 hours later job completed by polite competent engineer who was considerate of my 88 mother's needs, as a dementia sufferer, and was happy to deal with me as her representative. Would recommend this company.

24 March 2022
Unprompted review
Rated 5 out of 5 stars

Incredibly responsive and good service

Incredibly responsive and quick service, with an engineer coming out within a couple of hours of me making the call. He took time to check what needed done, explained the issues/what he was doing, and a helpful note for me to pass to our builder. Ultimately, he got our TV to work so very chuffed!

24 March 2022
Unprompted review
Rated 5 out of 5 stars

Very professional approach to an age…

Very professional approach to an age old problem. Gutters were cleared thoroughly, with evidence gathered and disposed off quickly. A fantastic job, would definitely recommend this service to anyone. Thanks. Btw, the chickens loved scratching through the gutter debris, who knew it would be so nutritious!

19 March 2022
Unprompted review
Rated 5 out of 5 stars

Blocked gutter

Blocked gutter was cleared quickly and tidily by a very knowledgeable and competent engineer who worked safely and cleaned all areas before leaving.

9 February 2022
Unprompted review
Rated 5 out of 5 stars

Gutter Guys A total waste of time

Phoned for an appointment and was told that someone would phone me between the hours of 08.00hrs and 10.00hrs on Wednesday 5 1 2022. I waited until 10.30hrs nobody had called me. I phoned their office and was told that their operative had failed to let me know that he was going to arrive at between 15.00 and 16.00hrs (getting dark by then) It is now 17.00hrs and nobody has turned up. I have wasted a full day! My advice is do not use this company unless you enjoy waiting and hoping that they will fix your leaking gutter before it rains again. I would have given no stars at all but the low default is one.

5 January 2022
Unprompted review

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