EGYM Wellpass (Ex Gymlib) Reviews 565

Reply from EGYM Wellpass (Ex Gymlib)

Feb 9, 2026

Hello,

Thank you so much for your lovely feedback!
We’re really happy to hear that you’re enjoying the app, the variety of activities, and the overall experience. It’s great to know our customer support team was able to help quickly and make things smooth for you.

Your message truly means a lot to us and motivates our teams to keep delivering the best possible service. Thanks again for your trust and enthusiasm!

The EGYM Wellpass Team

Reply from EGYM Wellpass (Ex Gymlib)

Dec 2, 2025

Hello Joanna,

Sorry for the trouble.
We understand how frustrating it is when bookings don’t go through. Please contact our support team at support-fr@egym-wellpass.com
with your account details and a screenshot of the issue, so we can investigate and help you quickly.

EGYM Wellpass team

Reply from EGYM Wellpass (Ex Gymlib)

Oct 23, 2025

Bonjour Lucille,

Merci beaucoup pour votre retour ! Nous sommes ravis que vous soyez satisfaite de la réactivité de notre service support. Votre satisfaction compte énormément pour nous !

L’équipe EGYM Wellpass

Reply from EGYM Wellpass (Ex Gymlib)

Updated Aug 1, 2025

Hello Oscar,
Thank you for your feedback! We are glad to hear that Wahid and the EGYM Wellpass team provided you with professional and empathetic support.
EGYM Wellpass team

Reply from EGYM Wellpass (Ex Gymlib)

Updated Jun 13, 2025

Bonjour,
Merci beaucoup pour votre retour ! Nous sommes heureux que vous ayez apprécié la qualité de notre service client.
Votre satisfaction reste notre priorité.
L’équipe EGYM Wellpass

Reply from EGYM Wellpass (Ex Gymlib)

Jun 5, 2025

Hello,
Thank you for your feedback. We are glad to hear that you had a good overall experience and that our customer support was fast and helpful.
The EGYM Wellpass team

Reply from EGYM Wellpass (Ex Gymlib)

Updated May 2, 2025

Hello Junsao,
Thank you for your feedback! We’re glad to hear that our customer service met your expectations.
EGYM Wellpass Team

Reply from EGYM Wellpass (Ex Gymlib)

Apr 24, 2025

Hello Michelle,
Thank you for your feedback! We’re glad to hear that you’re enjoying the variety of studios and activities available, and that our service meets your expectations. We're committed to providing a great experience for all our users.
EGYM Wellpass Team

Reply from EGYM Wellpass (Ex Gymlib)

Apr 4, 2025

Bonjour Anthony,

Merci beaucoup pour votre commentaire enthousiaste! Nous sommes ravis d'apprendre qu'Asma a pu résoudre rapidement votre problème de facturation. Nous mettons tout en œuvre pour offrir la meilleure expérience possible à nos utilisateurs.

L'équipe Gymlib

Reply from EGYM Wellpass (Ex Gymlib)

Mar 19, 2025

Hello,
Thank you very much for your feedback! We are glad to hear that our customer support met your expectations and that you are enjoying the app. Feel free to reach out again if needed.
The Gymlib Team

Reply from EGYM Wellpass (Ex Gymlib)

Jan 7, 2025

Hello Pietro,

Thank you for your positive feedback! We're delighted to hear that you're enjoying our application and the variety of activities available in Paris. Your satisfaction is our priority, and your feedback motivates us to continue improving our services.

The Gymlib team

Reply from EGYM Wellpass (Ex Gymlib)

Oct 18, 2024

Hello,

Thank you so much for your kind words! 😊 We're thrilled to hear that Asma provided you with friendly and efficient support. Your satisfaction is our priority, and we’re always here to help with any needs you may have.

If you have any other questions or require assistance, feel free to reach out!

Have a great day,
The Gymlib Team

Reply from EGYM Wellpass (Ex Gymlib)

Oct 18, 2024

Hello,

Thank you very much for your feedback! 😊
We’re thrilled to hear that our customer service met your expectations. Your satisfaction is our priority, and we are always here to help you.

Feel free to reach out if you need anything!

Have a great day,
The Gymlib Team

Reply from EGYM Wellpass (Ex Gymlib)

Jun 10, 2024

Bonjour Antoine,

Merci beaucoup pour votre retour.
Nous sommes ravis de voir votre satisfaction.😉 N'hésitez pas à nous contacter pour toute autre question ou commentaire.
- L'Equipe Gymlib

Reply from EGYM Wellpass (Ex Gymlib)

May 31, 2024

Hello Hannah,

Thank you very much for your very positive feedback.✅ We are delighted to see that you are satisfied with our services 😉 Please do not hesitate to contact us if you have any further questions or comments.
- The Gymlib Team

Reply from EGYM Wellpass (Ex Gymlib)

May 13, 2024

Hello Andi,

Thank you for your positive feedback. ✅ We are pleased to know that we were able to respond to your request efficiently.
Please do not hesitate to come back to us if necessary. We remain at your disposal. - GYMLIB Team -

Reply from EGYM Wellpass (Ex Gymlib)

Jan 23, 2024

Hello, Thank you for your kind words regarding the assistance you received from Salma and the quality of our service. We are delighted to hear that your experience with our customer support team was a positive one. At Gymlib, we strive to provide exceptional service, and receiving such feedback is always rewarding. Gymlib Team

Reply from EGYM Wellpass (Ex Gymlib)

Jan 23, 2024

Bonjour Camille , merci pour votre soutien et votre confiance en Gymlib. Continuez à profiter de nos services et n'hésitez pas à nous contacter pour toute autre question ou commentaire. - L'Equipe Gymlib

Reply from EGYM Wellpass (Ex Gymlib)

Jun 8, 2023

Bonjour Ilona, notre équipe Gymlib est ravie de vous soutenir tout au long de votre expérience. A très vite, bonne journée à vous - L'Equipe Gymlib