Haibakgroup Reviews 22

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

Fast delivery, well packaged. They were easy to fit and work very well. Also they are very high quality. Highly recommended.

Rated 1 out of 5 stars

Having received the order I opened it to find there was a part missing. I contacted Haibak to explain the issue and their initial reply was speedy and they promised to fix the problem. I have not re... See more

Company replied

Rated 5 out of 5 stars

Good product easy to fit well packaged and arrived when it was supposed to Will use again if and when I change my car, Thank you


Contact info

3.9

Great

TrustScore 4 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast delivery

Fast delivery, well packaged. They were easy to fit and work very well. Also they are very high quality. Highly recommended.

16 January 2026
Rated 5 out of 5 stars

Brilliant deflectors

Brilliant deflectors! Recently purchased deflectors for two of our 5 door VW Golf's tdi and its just made the cars stand out. We ordered on the website and got the delivery within 2 days so very speedy delivery.

16 June 2025
Unprompted review
Rated 1 out of 5 stars

Fragile and tricky to fit without breaking!

I've the Team Heko on my other vehicle which are great and were a breeze to fit. But these were extremely difficult to fit! I ended up breaking the edge off one which won't now hold in place. I messaged via EBay
2 months ago asking for help - but no response!

23 February 2025
Rated 4 out of 5 stars

Arrived on time packaged well

Arrived on time packaged well

24 May 2025
Haibakgroup logo

Reply from Haibakgroup


Dear Martin Cook,

Thank you so much for your wonderful 4-star review on Trustpilot! We truly appreciate you taking the time to share your positive experience with us.

Your feedback means a lot to our team and encourages us to continue striving for excellence. We're so glad you are pleased with our product and service.

We look forward to serving you again soon!

Sincerely,

Haibak Group

Rated 2 out of 5 stars

I did buy a set of 4 windshields but i…

I did buy a set of 4 windshields but i could use only 2 front. because i got the w213 sedan version not the estate mercedes s213.
Then i contacted you many times and no responses till now for experience. Bad services

8 August 2024
Haibakgroup logo

Reply from Haibakgroup

Dear R Addab,



Ref: #1161HAIBAK



We hope you are well.



Thank you for your recent feedback. I’m truly sorry to hear that your experience with us did not meet your expectations. We take all concerns seriously and genuinely appreciate you bringing this to our attention.



We’d love the opportunity to make things right. If you’re open to it, I’d like to learn more about what happened and how we can improve. Your satisfaction is extremely important to us, and we’re committed to resolving any issues you’ve encountered.



If we’re able to resolve this to your satisfaction, we’d be grateful if you would consider updating your review on Trustpilot. Feedback like yours helps us grow and serve you better.



Please feel free to reply to this message or contact me directly at +447725655129 (Sabir). We’re here to help.



Warm regards,

Haibak Group

Rated 1 out of 5 stars

Having received the order I opened it…

Having received the order I opened it to find there was a part missing. I contacted Haibak to explain the issue and their initial reply was speedy and they promised to fix the problem. I have not received a replacement and have since purchased the product elsewhere. Money wasted. I will not use this company again.

29 July 2024
Haibakgroup logo

Reply from Haibakgroup

Dear Mark Kelsall,



Ref: #1173Haibak-F1



We hope you are well.



Thank you for your recent feedback. I’m truly sorry to hear that your experience with us did not meet your expectations. We take all concerns seriously and genuinely appreciate you bringing this to our attention.



We’d love the opportunity to make things right. If you’re open to it, I’d like to learn more about what happened and how we can improve. Your satisfaction is extremely important to us, and we’re committed to resolving any issues you’ve encountered.



If we’re able to resolve this to your satisfaction, we’d be grateful if you would consider updating your review on Trustpilot. Feedback like yours helps us grow and serve you better.



Please feel free to reply to this message or contact us directly. We’re here to help.



Warm regards,

Haibak Group

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