Been using hair planet hair extensions for over 2 years . I absolutely adore this company and their products . Tried nanos and decided to switch for wefts . Absolutely amazing quality. Last weft... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Received my shipment on time as always! Extensions installed on Friday and as soon as they were in my mood lifted. Quality is second to none and I have used this company for my extensions for years n... See more
Company replied
As stated before not the best quality hair I’ve had. A little disappointed in the way they’ve turned out in such a short period of time. I travelled abroad and made sure to use the correct products,... See more
Always the best hair ! Swear by it I've tried so many different companies nothing compares to the quality of hair planets extensions, and how long they last . Next day delivery too . Would never go a... See more
Company replied
Company details
Written by the company
Wholesale suppliers of 100% Indian and Russian Remy Human Hair Extensions. Next working day delivery with 2pm cut-off, and Free express shipping on orders over £150. Same Day Click and Collect from our warehouse YO8 5DD. 15% Trade Discount for qualified professionals. Order online at http://www.hairplanet.co.uk
Contact info
UNIT 4 BLACKWOOD HALL BUSINESS NORTH DUFFIELD, YO8 5DD, Selby, United Kingdom
- 08458382969
- sales@hairplanet.co.uk
- www.hairplanet.co.uk
4.1
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm very very happy with these her
I'm very very happy with these her is very nice next time I ordered more thank you so much
18 June 2025
Reply from Hair Planet Hair Extensions LTD
Thank you for taking the time to provide a review. Your feedback is highly valuable and plays a crucial role in our efforts to improve. Your encouraging remarks motivate our team to continually enhance our services. We sincerely appreciate your support and look forward to the opportunity to serve you again in the future.
Amazing quality extentions
Amazing quality extentions , fast shipping aswell , never get my extentions from anywhere else!! Love these!!!!
27 June 2025
Reply from Hair Planet Hair Extensions LTD
Thank you for taking the time to leave us a 5-star review
Absolutely stunning hair I’ve never had…
Absolutely stunning hair I’ve never had anything like it and I’ve spent £1000s and this by far is the most amazing hair I’ve ever had beautiful packaged and doesn’t shed and even after washing stays amazing
24 June 2025
Reply from Hair Planet Hair Extensions LTD
Thank you so much for your lovely review
Reply from Hair Planet Hair Extensions LTD
Thank you so much for taking the time to leave us a review, your feedback is so important to us.
Hair is ok
Hair is ok. You definitely get better for the same price elsewhere. My most recent batch of nanos are shedding like there’s no tomorrow.
10 June 2025
Reply from Hair Planet Hair Extensions LTD
Thank you for your feedback! We greatly appreciate all comments, whether they are positive or negative, as they help us improve our products and services.
We understand that you may not be completely satisfied with your HairPlanet purchase, and we want to reassure you that we are committed to the quality of our products. We have been working with the same supply chain for the past 15 years, ensuring consistent high standards in our stock.
Experiencing issues with your hair extensions can be frustrating. If you are noticing that your hair extension bonds are splitting, feeling soft, breaking down, or shedding, there could be several potential causes:
1. Air Drying: Hair extension bonds that have been left to air dry may begin to soften if left wet for too long. While air drying your hair is beneficial for hair health due to reduced heat exposure, it’s important to dry the bonds using a cool setting on your hairdryer before allowing the lengths to air dry.
2. Incorrect Aftercare: Hair extensions should only be washed with specific aftercare products designed for extensions. Using shampoos not made for hair extensions fused with keratin polymer can cause the bonds to break down over time. Additionally, conditioners should never be applied directly to the bonds, as this can weaken them.
3. Excessive Heat: Exposure to excessive heat can cause keratin glue to melt and lose its effectiveness. Repeated exposure can weaken the glue over time, leading to loosened metal tips and eventually shedding.
If you believe the hair is faulty, please rest assured that it is covered by our fault returns process. You can send the item to the address below, and our team will thoroughly inspect it for any faults and assist you with the return. or refund, ensuring your satisfaction is our top priority.
Kindest Regards
SALES TEAM
Head Office
HairPlanet Hair Extensions Ltd ®
Unit 4, Blackwood Hall Business Park,
North Duffield, Selby.
YO85DD
I ordered my hair and it came so…
I ordered my hair and it came so quickly, so so much hair with the double weft, and there’s a lot of nanos in one pack too.
The hair feels phenomenal and the colours is to die for
Overall, very very happy!!
20 June 2025
Reply from Hair Planet Hair Extensions LTD
Thank you Megan, your feedback is so important to us
Outstanding customer service
Best hair extension company I’ve used!
The quality of the hair was outstanding and the customer service is outstanding
I posted two back yesterday as wasn’t sure what colours to go for and already today I’ve been refunded with no hassle
100% recommend
2 July 2025
Unprompted review
Reply from Hair Planet Hair Extensions LTD
Thank you Gaynor, for taking the time to leave us such a lovely review.
Reply from Hair Planet Hair Extensions LTD
Thank you for your 5 star review
Good quality although the price has…
Good quality although the price has gone up a lot lately
13 June 2025
Reply from Hair Planet Hair Extensions LTD
Thank you Hannah for taking the time to leave us such a lovely review
Amazing quality wouldn’t use any other…
Amazing quality wouldn’t use any other hair 9years I’m wearing these brand and no issues 🥰🙌🏽
6 June 2025
Reply from Hair Planet Hair Extensions LTD
Thank you for your 5-Star review
Amazing quality!
I’ve been using Hair Planet for my extension fittings and I honestly can’t fault them. The quality of the hair is consistently amazing, soft, long-lasting, and blends beautifully. Their customer service is always so friendly and helpful, and the delivery is super fast (which is a lifesaver when I need hair last minute!) Highly recommend to other stylists and clients.
21 May 2025
Reply from Hair Planet Hair Extensions LTD
Thank you, Toni, for taking the time to leave us such a lovely review.
Top quality hair delivered quickly
30 May 2025
Reply from Hair Planet Hair Extensions LTD
Thank you for your review, your feedback is so important to us.
Loveeee hairplanet extensions have used…
Loveeee hairplanet extensions have used these for years and they’ve never let me down! The delivery is super fast too
16 May 2025
Reply from Hair Planet Hair Extensions LTD
Thank you for taking the time to provide a review. Your feedback is highly valuable and plays a crucial role in our efforts to improve. Your encouraging remarks motivate our team to continually enhance our services. We sincerely appreciate your support and look forward to the opportunity to serve you again in the future.
Always the best hair
Always the best hair ! Swear by it I've tried so many different companies nothing compares to the quality of hair planets extensions, and how long they last . Next day delivery too . Would never go any where else and always highly recommend 👌
28 May 2025
Reply from Hair Planet Hair Extensions LTD
Thank you so much Katrina 😍
Reply from Hair Planet Hair Extensions LTD
Thank you for your 5-Star review
Reply from Hair Planet Hair Extensions LTD
Thank you for taking the time to provide a review. Your feedback is highly valuable and plays a crucial role in our efforts to improve. Your encouraging remarks motivate our team to continually enhance our services. We sincerely appreciate your support and look forward to the opportunity to serve you again in the future.
Absolutely love the hair products
Absolutely love the shampoo, condition and hair mask for my hair extensions. Excellent delivery,fast and reliable.
22 May 2025
Reply from Hair Planet Hair Extensions LTD
Thank you for your lovely review Julie 🥰
Excellent variety of shades and true to…
Excellent variety of shades and true to colour and qualities, also speedy delivery
21 May 2025
Reply from Hair Planet Hair Extensions LTD
Thank you for your 5-Star review, we are so happy you love our products and delivery
So easy to order next day delivery…
So easy to order next day delivery absaloutly delighted with my new hair colour os beautiful can't wait for it to be fitted
16 May 2025
Reply from Hair Planet Hair Extensions LTD
Thank you for taking the time to provide a review. Your feedback is highly valuable and plays a crucial role in our efforts to improve. Your encouraging remarks motivate our team to continually enhance our services. We sincerely appreciate your support and look forward to the opportunity to serve you again in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.