Trying to fool people by offering 3 months for free yet they send a bill Every month to try and swindle people to pay for Nothing, its a very bad Company and they also try to fool old people in this m... See more
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I recently terminated my apartment contract because I’m moving to a new place. I’ve been a Halebop customer for three months under a one-year contract. The first three months were free, but I was... See more
Company replied
Today I contacted support to have information about an invoice I need to pay. The first thing you see when entering halebop platform is that they have problems with the email so it is not possible... See more
I have had contact with the costumer service for a couple of times (various questions) and they have helped me always in a good matter. The internet speed is exactly what I am paying for and I never h... See more
Company replied
Company details
Written by the company
Vi på Halebop är otroligt glada och mäkta stolta över att ha mottagit utmärkelsen ”Sveriges nöjdaste privatkunder mobiltelefoni 2021” från SKI – Svenskt kvalitetsindex. Det är faktiskt 12:e gången på 14 år! Men vi blir aldrig mätta, det ger oss bara mer förtroende att göra vår grej. Att vara trovärdiga och schyssta på riktigt. Och det tar vi med oss nu när vi också blivit med bredband!
Contact info
Stjärntorget 1, 169 79, Solna, Sweden
- www.halebop.se
2.9
Average
10k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 55% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good products
7 December 2021
Superbra service!
28 November 2021
Suverän support.
25 November 2021
Till date Technician didnt fix my…
Till date Technician didnt fix my roaming issue and its since last week.
Unacceptable and i need it to recieve calls from work.
23 November 2021
Reply from Halebop
Hello Alia, thank you so much for your review!
We're very sorry to hear about your issues with roaming :(
We have received a follow up from your on going case, please get in contact with us through https://www.halebop.se/kontakta-oss and we'll help you with this!🌍
Best regards,
Connor
Good service get all what I would like…
Good service get all what I would like to know
I recommend this company to everyone
23 November 2021
Really good service!
13 November 2021
Always great service from Halebop!
13 November 2021
Bra service 👍
13 November 2021
Bra men iblant problem med eurosport…
Bra men iblant problem med eurosport som stoppar
10 November 2021
Reply from Halebop
Hejsan Öre, stort tack för ditt omdöme och din feedback💚
Så tråkigt att höra att du upplever problem med Eurosport, vi vill såklart att du ska streama din sport helt utan hinder😔
I vårt sortiment ingår inte Eurosport och vi kan därför tyvärr inte erbjuda support för tjänsten, vi rekommenderar att du hör av dig till leverantören som kan hjälpa till med en felsökning om problemet kvarstår!😊
Med unlimited love,
Connor
As good as it gets
9 November 2021
Reply from Halebop
You must be looking at yourself in a mirror typing that, lookin like a snack🥰
/Halebop
Reply from Halebop
Hello Melisa!
Thank you so much for your lovely feedback, you're making our day!🥰
We have our doors open 24/7 for you, never think twice to hit us up if you have any more questions - we'll be so happy to get you sorted💚
/Connor
Impossible to reach chat by phone
Impossible to reach chat by phone, have to go to a computer. Often the person on chat disappears completely or takes minutes to reply, so stressful and unreliable. Their prices are cheaper.
6 November 2021
Reply from Halebop
Hi Michael!
We only have a chat- and a emailsupport but there's no need to stress, sometimes it can take a while to look things up, just lean back in the meanwhile.
Have a great day!
// Joel
I never trast to halebop.
I never trast to halebop.. They never resolved my problem. I playing to money every month.without useing Sim card... 😡
6 November 2021
Reply from Halebop
Hello Harsha, thank you so much for your review - we always strive to get better and appreciate that you're such a big help on our journey!🙏
I can see that you were unable to terminate your subscription due to an active contract period. The contract was signed at an Elgiganten store, thus we have to adhere to the contract's terms.
If you have any further questions please hit us up at https://www.halebop.se/kontakta-oss and we'll help you find the best solution for your situation, we can't wait to help you out!💚
Until then I hope you have a wonderful tuesday.
Best regards,
Connor
Quick and easy!
31 October 2021
Unprompted review
Harvinder Wilku
Harvinder Wilku.
Recently I got some problem with my wifi and was unable to fix it myself for several days, then at last I contacted Halebop support in this regard. They were very kind and helpful and immediately advised me to do the needful. I followed their instructions and got my WiFi functioning properly again. I thank Halebop and staff members from the core of my heart. It was a very positive experience chatting with them.
Harvinder
26 October 2021
Bra service.
26 October 2021
Halebop were always so reliable and now…
Halebop were always so reliable and now I have returned to use them as Telefoni service provider. Do not sign a contract with other providers, they will charge you unknown amounts and take legal action if you query the bill.
20 October 2021
Reply from Halebop
Hello Mr. Sutherland! 💚
We're so grateful for your excellent review, we're looking forward to supply you with our services - hopefully 4 ever🤩
Have a great day and shortly, a wonderful weekend!
Unlimited love,
Connor
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