Half Price Perfumes Reviews 

787
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Terrible service tried to contact through email is not valided ,calling no answer!! On the website does not work!! Been nearly two weeks ive placed my order and nothing, says payment accepted and that... See more

Rated 1 out of 5 stars

Stay Clear of This Company Dont Order. Also trade as Sterling Pharmacy. They advertise products on their website that they do not stock. They take your money. You’re left waiting for a delivery that... See more

Rated 5 out of 5 stars

Have to say I'm a bit surprised by these negative reviews on here! I've been ordering from this website for years and years and never had a problem! The odd time there's a been a mistake or a delay it... See more

Company replied

Rated 3 out of 5 stars

Waited 5 days and still no delivery - contacted Half price perfumes via email and they advised the supplier had a delay in delivery - I advised I didn't want to wait any longer and requested paypal... See more

Company replied

Company details

  1. Perfume store
  2. Cosmetics shop
  3. Nail salon
  4. Pharmacy

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3.2

Average

TrustScore 3 out of 5

787 reviews

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3.2

All reviews

(787)

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Rated 2 out of 5 stars

Cancelled order, relisted item at higher price, claimed it was oos

I purchased my item via paypal, funds were taken the very next working day. Got an e-mail saying my order was being prepared. A week later I had heard nothing more so I e-mailed to ask what was going on. Was told they were unable to supply the product. However, on their website the product is still listed as available, suddenly at twice the price...
I understand that marked prices are invitation to treat and not binding, but honesty about the situation (offer too good to be true) would have been much appreciated! Will not use again.

18 November 2014
Unprompted review
Half Price Perfumes logo

Reply from Half Price Perfumes

This item was withdrawn from sale once we we were no longer able to obtain it at it's promotional price.
The item was previously available at the lower price but has since been subject to a manufacturers price increase.
We pride ourselves on offering savings to our customers and only list goods which display a considerable cost saving.

Rated 5 out of 5 stars

Fantastic

This website is fantastic, I bought my items for a cheap price and they were delivered to me with no problems. Would shop again.

14 November 2014
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Hi I don't normally respond to these review sites but I though that I had to say a special thank you to Natalie in customer service who went out of her way to correct a mistake which, to be fair was not her mistake. For some unknown reason the courier delivery company decided to deliver my parcel to the wrong address. Natalie went out of her way to ensure that the delivery company collected the parcel and arranged for it to be re-delivered to me. I know these things happen but it's not nice when it happens to you!
Thank you again - will be back for more bargains.

11 November 2014
Unprompted review
Rated 5 out of 5 stars

Coolest store ever!

This is no doubt the most fantastic online store I’ve ever come across. Most stores have selective brands and the prices are higher than the market. Yet Half Price Perfumes acts opposite by offering a good variety and price lower than those in the market.

10 November 2014
Unprompted review
Rated 1 out of 5 stars

Don't waste your money or time

I placed my order at the end of September and I'm still waiting to receive it. I've contacted customer services twice regarding it. The first time I was told it was going out at the end of the week. I left it another few weeks and contacted them again and was told it had been dispatched. Again a week or two later and nothing has shown up.

While I would be willing to accept a slow delivery, what I find unacceptable about this company is the customer service. A little honesty would be nice rather than have them lie about where your order is. The prices might be cheap but I personally don't think it's worth the hassle. I'm not holding my breath that I will ever get my order. Just don't waste your money on this scam site!

8 November 2014
Unprompted review
Half Price Perfumes logo

Reply from Half Price Perfumes

We are sorry that you have not received your order - or records show that it has been dispatched. We will re-send it again immediately.Please accept our apologies. Occasionally orders do go astray, we will dispatch to the same address as previously supplied. Please contact us again if you would prefer an alternate delivery address.

Rated 5 out of 5 stars

Excellent prices and range

Very good , I am often quite skeptical of sights offering such big discounts, so just made a small order to see what they were like and I am very pleased with the products. I will definitely be doing some of my Christmas shopping with this site.


8 November 2014
Unprompted review
Rated 5 out of 5 stars

My recommendation to all.

I would definitely call out all the ladies to give this cool site a check. They have a lovely variety of almost all sorts of cosmetics, hair and skin care products. It is my recommendation to all.

7 November 2014
Unprompted review
Rated 5 out of 5 stars

Unbelievable !!!

Unbelievable but it is true that Half Price Perfumes are selling amazing skin care and pharmaceutical products at almost half prices. And the clearance sale goes to as good as 80% off. I don’t know what better could happen in this world! Awesome!

6 November 2014
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusted

Ordered my product on the 17th of October and 18 days later I still don't have my order. Contacted them a number of times and the first I heard back from them was to say that they had run out of my order and were restocking and I would get it by the end of the week. End of the week came and no delivery. Messaged them again and they said the same thing to me. So unimpressed and if I don't get my order within the next couple of days I will be taking action. Totally unacceptable and never using them again.

4 November 2014
Unprompted review
Half Price Perfumes logo

Reply from Half Price Perfumes

Hi Your order was shipped 4/5/14. You should have received an email stating that your order had been subject to a delay. You ordered a promotional item which had to be restocked - we apologise for the delay but are confident that you will be delighted with your goods.

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