Hallowood Furniture Reviews 

3,211
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, secure packaging, and solid, high-quality wooden furniture that matches the website descriptions perfectly. Many people also appreciate the friendly customer service team, straightforward assembly instructions, and overall smooth ordering process from start to finish. However, some reviewers noted occasional issues with delivery damages, minor manufacturing flaws, or unexpected color variations upon arrival. Some people were dissatisfied with difficulties getting prompt resolutions or dealing with support channels when trying to fix these problems. A few consumers also mentioned that assembly parts can sometimes be tricky or require extra effort.

What people talk about most

Product

Customers had positive experiences with product, noting that the furniture is very well made, solidly... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the items are well made,... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping, careful packaging, and helpful... See more

Service

Clients share satisfaction on service, frequently praising quick delivery, helpful communication, and... See more

Customer service

Users describe positive interactions with customer service, frequently praising helpful representatives who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased occasional/hall tables, there was a wide choice on the website, with excellent photographs and dimensions clearly marked. Fast delivery, all very well packaged with good instructions if so... See more

Rated 5 out of 5 stars

My Aston light oak telephone/plant table arrived on time and was packaged superbly. All assembly parts were there and each individually numbered. I must say the assembly instructions were the best I'v... See more

Rated 5 out of 5 stars

Purchased a Waverly Oak extending table and chairs. Delivery arrived as promised, great quality for the price paid. This is perfect for two of us but allows us plenty of scope to extend the table wh... See more

Rated 5 out of 5 stars

We ordered several pieces of the Wavereley Oak Range of furniture on a Sunday and it was all delivered 3 days later. There was minimal assembly and all looks very good. We had a couple of issues w... See more


Company details

  1. Home Furniture Shop
  2. also in
  3. Bedroom furniture shop
  4. Interior designer
  5. Living room shop
  6. Storage facility

About Hallowood Furniture

Information provided by various external sources

1) Free UK Delivery Over £200*
2) 14 Day Money Back Guarantee*
3) High Quality Furniture – Made to last.
- Dovetail Joints
- Solid Construction
4) Practical Designs – designed for living
5) Fast Reliable Delivery - Usually delivered in 14 Days!
6) First Class Service – right to your door!
- Delivered by our own team where possible
7) Low Cost Credit Options available
8) Competitive Transparent Prices – no gimmicks
- Prices are regularly reviewed
9) Hassle Free Assembly Service Available.
- Premium delivery service
10) Click and Collect - at a time to suit you.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(3,211)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good looking , small, solid wood storage

Good looking solid wood. Came quickly. No assembly. The only small downside could be that the paint colour is a slightly peculiar cream and not white as I had thought. However they still go ok where we have put them. Lacquered finish is definitely a plus for using in the bathroom.

27 July 2026
Rated 5 out of 5 stars

We ordered several pieces of the…

We ordered several pieces of the Wavereley Oak Range of furniture on a Sunday and it was all delivered 3 days later. There was minimal assembly and all looks very good. We had a couple of issues with the items but they were sorted promptly.
The only frustration we had was we couldn't contact them by phone due to staff holidays. However, they responded quickly to e-mails.
I have no hesitation ordering from them again.

18 July 2026
Rated 5 out of 5 stars

I have several pieces of Hallowood…

I have several pieces of Hallowood furniture. All extremely well made, heavy solid pieces which look great. Recent purchase was in line, price was good, I was kept informed on delivery on delivery it was extremely well packaged. Very happy with the Hallowood experience

8 July 2026
Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. The table was as seen on the website. Very pleased with it. This is the second item I have purchased from Hallowood. Would recommend.

27 June 2026
Rated 5 out of 5 stars

Great customer service from Hallowood

Great customer service from Hallowood. I bought 8 dining chairs and one of them had a couple of incorrectly supplied parts. They changed the chair immediately without any fuss or hassle the next day. The quality of the products is very good and the delivery service prompt and efficient.

22 June 2026
Rated 3 out of 5 stars

75cm square table

I had to glue one of the legs as the bolt would not tighten (the metal fittings which the bolt went into kept come out)
The table top had a couple of small scratch marks. The fittings should be in a small bag and not loose in the package. Did this cause the marks on table? Unfortunately my husband destroyed all the packaging before I had put it all together or I would have requested a replacement.
Looks good in my kitchen now but for the money would expect it to have been perfect.

8 June 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Item arrived within 2 days very well packed. I messaged Hallowood about a small problem and they responded immediately. Issue was resolved with no fuss and I would be more than happy to deal with them again. Highly recommended!

24 June 2026
Unprompted review
Rated 4 out of 5 stars

Good product with minor QC issueoak shoe rack a quality…

I consider the oak shoe rack a quality product, well designed at a reasonable price. The product loses one star because the item was purchased to stack on top of a previous purchase of the same product but one of the holes for the connecting wooden dowels was misaligned and I had to file down the dowel significantly to get the two items to fit / stack together.

16 May 2026
Rated 5 out of 5 stars

Quality furniture!

I would highly recommend this fabulous furniture company. I was worried about buying furniture online but I needn’t have been. The furniture I chose is well built and high quality. I was kept updated with the order and also the delivery so everything ran smoothly. I am very happy with both the furniture and the quality of service from this great company!

12 May 2026

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