Hallowood Furniture Reviews 

3,212
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, secure packaging, and solid, high-quality wooden furniture that matches the website descriptions perfectly. Many people also appreciate the friendly customer service team, straightforward assembly instructions, and overall smooth ordering process from start to finish. However, some reviewers noted occasional issues with delivery damages, minor manufacturing flaws, or unexpected color variations upon arrival. Some people were dissatisfied with difficulties getting prompt resolutions or dealing with support channels when trying to fix these problems. A few consumers also mentioned that assembly parts can sometimes be tricky or require extra effort.

What people talk about most

Product

Customers had positive experiences with product, noting that the furniture is very well made, solidly... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the items are well made,... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping, careful packaging, and helpful... See more

Service

Clients share satisfaction on service, frequently praising quick delivery, helpful communication, and... See more

Customer service

Users describe positive interactions with customer service, frequently praising helpful representatives who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased occasional/hall tables, there was a wide choice on the website, with excellent photographs and dimensions clearly marked. Fast delivery, all very well packaged with good instructions if so... See more

Rated 5 out of 5 stars

My Aston light oak telephone/plant table arrived on time and was packaged superbly. All assembly parts were there and each individually numbered. I must say the assembly instructions were the best I'v... See more

Rated 5 out of 5 stars

Purchased a Waverly Oak extending table and chairs. Delivery arrived as promised, great quality for the price paid. This is perfect for two of us but allows us plenty of scope to extend the table wh... See more

Rated 5 out of 5 stars

We ordered several pieces of the Wavereley Oak Range of furniture on a Sunday and it was all delivered 3 days later. There was minimal assembly and all looks very good. We had a couple of issues w... See more


Company details

  1. Home Furniture Shop
  2. also in
  3. Bedroom furniture shop
  4. Interior designer
  5. Living room shop
  6. Storage facility

About Hallowood Furniture

Information provided by various external sources

1) Free UK Delivery Over £200*
2) 14 Day Money Back Guarantee*
3) High Quality Furniture – Made to last.
- Dovetail Joints
- Solid Construction
4) Practical Designs – designed for living
5) Fast Reliable Delivery - Usually delivered in 14 Days!
6) First Class Service – right to your door!
- Delivered by our own team where possible
7) Low Cost Credit Options available
8) Competitive Transparent Prices – no gimmicks
- Prices are regularly reviewed
9) Hassle Free Assembly Service Available.
- Premium delivery service
10) Click and Collect - at a time to suit you.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(3,212)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased.

Found just what I was looking for (drop leaf table and four chairs for my small kitchen). Easy to order and quick delivery. Easy to assemble table and chairs. Very pleased with my purchase.

17 November 2025
Rated 1 out of 5 stars

**Buyer beware faulty poor quality nest of tables dispatched ***

I purchased via Amazon a nest of three tables described as new. A very slight discount was offered to reflect this so I expected minor imperfections. When they arrived I noticed considerable damage including a large scratch, the stuck on veneer coming away from the wood underneath and misaligned leg joints making one table unstable. Certainly not worth the £150 I paid. It was apparent that these tables featured in a previous negative review on Amazon and had been returned. Although not fit for purpose, either in appearance or practically, they were again mis sold. These would not have passed quality control of any company that valued customer satisfaction. Fortunately, after escalating a grievance with Amazon the matter was satisfactorily resolved. Would not recommend or use this company again.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Aston light oak telephone/plant table

My Aston light oak telephone/plant table arrived on time and was packaged superbly. All assembly parts were there and each individually numbered. I must say the assembly instructions were the best I've ever had so table was easy to assemble. The finished item is very good quality and is exactly as shown on the website. Would definitely shop here again.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

THOROUGHLY RECOMMEND

Bought my first purchase from Hallowood Furniture earlier this month, am very impressed with the quality of the furniture and the reasonable price. The ordering process online was easy and I was amazed at the speed of delivery. I would thoroughly recommend this company to anyone looking to buy new furniture.

2 November 2025
Rated 5 out of 5 stars

Great customer service

Great customer service. Replies promptly to emails and great courier service for delivery. The cabinet is high quality and would highly recommend.

30 October 2025
Rated 3 out of 5 stars

All arrived as expected

All arrived as expected all packing fine but the frame of the table had been damaged where a leg attached and fixings fell away. Looking at the fixings they were not man enough for the job. I reset the frame and used better fixings which seems to sort the problem. It must be said that Hallowood would not have seen this damage as the packaging was undamaged and looked fine it was obviously damaged during manufacture,packaging or shipping. No reflection on Hallowood at all being fair. I wasn't going to make this an issue as the fix was easy and the cosmetics of the table were untouched. The quality above and beyond this issue is very good.

30 October 2025
Rated 5 out of 5 stars

I received my Waverley drop leaf table…

I received my Waverley drop leaf table today November 6th in light oak.I am absolutely thrilled.The colour and quality is perfect.Couriers delivered on time and I had paid to have it assembled and packaging taken away.They did this in no time at all,they were polite and thorough.I really cannot fault anything.Megan was so helpful sorting everything out and this was a hassle free wonderful experience.I will order from this company again,pure quality.Thank you so much!!

6 November 2025
Unprompted review

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