Hallowood Furniture Reviews 

3,212
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, secure packaging, and solid, high-quality wooden furniture that matches the website descriptions perfectly. Many people also appreciate the friendly customer service team, straightforward assembly instructions, and overall smooth ordering process from start to finish. However, some reviewers noted occasional issues with delivery damages, minor manufacturing flaws, or unexpected color variations upon arrival. Some people were dissatisfied with difficulties getting prompt resolutions or dealing with support channels when trying to fix these problems. A few consumers also mentioned that assembly parts can sometimes be tricky or require extra effort.

What people talk about most

Product

Customers had positive experiences with product, noting that the furniture is very well made, solidly... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the items are well made,... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping, careful packaging, and helpful... See more

Service

Clients share satisfaction on service, frequently praising quick delivery, helpful communication, and... See more

Customer service

Users describe positive interactions with customer service, frequently praising helpful representatives who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased occasional/hall tables, there was a wide choice on the website, with excellent photographs and dimensions clearly marked. Fast delivery, all very well packaged with good instructions if so... See more

Rated 5 out of 5 stars

My Aston light oak telephone/plant table arrived on time and was packaged superbly. All assembly parts were there and each individually numbered. I must say the assembly instructions were the best I'v... See more

Rated 5 out of 5 stars

Purchased a Waverly Oak extending table and chairs. Delivery arrived as promised, great quality for the price paid. This is perfect for two of us but allows us plenty of scope to extend the table wh... See more

Rated 5 out of 5 stars

We ordered several pieces of the Wavereley Oak Range of furniture on a Sunday and it was all delivered 3 days later. There was minimal assembly and all looks very good. We had a couple of issues w... See more


Company details

  1. Home Furniture Shop
  2. also in
  3. Bedroom furniture shop
  4. Interior designer
  5. Living room shop
  6. Storage facility

About Hallowood Furniture

Information provided by various external sources

1) Free UK Delivery Over £200*
2) 14 Day Money Back Guarantee*
3) High Quality Furniture – Made to last.
- Dovetail Joints
- Solid Construction
4) Practical Designs – designed for living
5) Fast Reliable Delivery - Usually delivered in 14 Days!
6) First Class Service – right to your door!
- Delivered by our own team where possible
7) Low Cost Credit Options available
8) Competitive Transparent Prices – no gimmicks
- Prices are regularly reviewed
9) Hassle Free Assembly Service Available.
- Premium delivery service
10) Click and Collect - at a time to suit you.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(3,212)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

Very pleased with the process.

From ordering to receiving our CD cabinet from Hallowood the process was very smooth and stress free.
We were notified when the item was dispatched and collected by the delivery company.
The time slot was flexible for delivery and after exactly on time.
The quality if the CD cabinet was very good and it looks very nice in our conservatory. Thank you.

17 July 2025
Rated 5 out of 5 stars

Quality furniture.

Quick delivery and extremely well packaged. Excellent quality small cupboard and great value for money. Would definitely buy from this company again.

26 June 2025
Rated 4 out of 5 stars

Twice I have bought items from…

Twice I have bought items from Hallowood. Which I am very pleased with. The reason for the 4 stars instead of 5 is on both occasions the items were damaged and had to be returned. The company were helpful and willing to replace but it is very frustrating and stressful. I wouldn't want to go through it again.

16 June 2025
Rated 5 out of 5 stars

Lamp tables light oak (pair)

This is a good company to purchase from the tables are good quality and delivery in 3 days.
One of the tables had an imperfection in the top and we contacted the company and it was collected and the delivery of a replacement was very quick for no charges. Just wish they would provide a telephone number for customer services not just an email address.

6 June 2025
Rated 5 out of 5 stars

Great solid oak table

Ordered oak dining table from Hallowood. Item was delivered within 5 days. Table is sturdy and was easy to assemble with all fixtures and fittings provided. Good company with good customer service team.

1 June 2025
Rated 5 out of 5 stars

Reputable company

We’ve bought quite a few pieces from this company over the years. Every piece has arrived promptly in perfect condition exactly as advertised. Their furniture is decently priced and of lasting quality. Never any issues, and we’re always pleased with our purchases.

20 May 2025
Rated 1 out of 5 stars

Keep your packaging in case you have to return the item

I would give less stars if possible.
I received the Waverly oak lamp table with shelf via Amazon, I managed to put it together and it looked perfect for a couple of days but today I’ve noticed a split in the top, I have no idea how this happened as I’ve not actually put anything on it yet.
Unfortunately I’ve disposed of the box and packaging thinking it was in perfect condition and so now I can’t return it. I’m very disappointed.

5 June 2025
Unprompted review
Hallowood Furniture logo

Reply from Hallowood Furniture

​Hello Glen,

Thank you for providing more information, we have sent an email directly to you.

Best regards,
Hallowood

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