Hamilton & Lewis Reviews 

395
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

What a joke this is. I ordered a jumpsuit that eventually came and was awful. The sizing was all over the place and the quality was so so poor. When asked for a refund they said you can return to Chin... See more

Company replied

Rated 1 out of 5 stars

The shipping experience has been horrible. Ordered on 26 Jan, shipped 29 Jan still have not received. I would highly recommend against FedEx or this seller if that is the only carrier they use. I'd lo... See more

Rated 4 out of 5 stars

Excellent quality as ever sadly on of the bracelets does not resemble its picture on line. Bracelet B322AP/21CM looks almost sand coloured but has turned out to be blue/purple which while being pleasa... See more

Rated 5 out of 5 stars

Absolutely gorgeous bracelet, which my husband loves. He’s had one from here before and it lasted years even without him ever taking it off, which is surprising because it’s leather! So I know they ar... See more

Company replied

Company details

  1. Jewellery shop
  2. Clothing Shop

Information provided by various external sources

Hamilton and Lewis is an online jewellery retailer of wedding rings, engagement rings, watch winders and jewellery boxes. Free Delivery. Made in the UK


Contact info

2.9

Average

TrustScore 3 out of 5

395 reviews

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No recent history of asking for reviews

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2.9

All reviews

(395)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer experience

I was kept informed and up to date with my order by Gary, great service, would recommend based on my first experience.

15 March 2021
Unprompted review
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Reply from Hamilton & Lewis

Thanks Steve

Rated 5 out of 5 stars

Very satisfied with my experience with…

Very satisfied with my experience with Hamilton & Lewis. They answered my query quickly and gave me a very good discount. The product I bought was sent very quickly and very well packaged.

13 March 2021
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Reply from Hamilton & Lewis

Thank you

Rated 4 out of 5 stars

Everything was perfect except one…

Everything was perfect except one thing. They forgot to give Fedex my phone number and I have to pick up package by myself at day my husband birthday. Overall I will highly recommend , shopping with them

8 March 2021
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Reply from Hamilton & Lewis

Hope your husband liked it

Rated 5 out of 5 stars

Really professional company would defo…

Really professional company would defo recommend to anyone who wants a wolf watch winder.I also got £35 off the price of mine for signing up for the newsletter.top of the range in every way 👍👍thank you

5 March 2021
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Reply from Hamilton & Lewis

Thanks Carl

Rated 5 out of 5 stars

Good service.

The jewellery box I ordered for my wife's birthday arrived promptly and in good order. I will be using them again for future purchases, hopefully for myself.

3 March 2021
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Reply from Hamilton & Lewis

Thank you

Rated 5 out of 5 stars

Great service

Great service, good price. Delivered direct from manufacturer and arrived sooner than expected!

23 February 2021
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Reply from Hamilton & Lewis

Thanks Amin

Rated 5 out of 5 stars

Leather single watch roll

I recently had the pleasure of dealing with Hamilton and Lewis and it was faultless , Gary made me feel like a valued customer and my watch roll arrived beautifully packaged and very quickly. Top quality watch roll and I throughly recommend using Hamilton and Lewis .

20 February 2021
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Reply from Hamilton & Lewis

Thank you

Rated 5 out of 5 stars

Perfect!

Brilliant service and communication. Bought my wedding ring and it arrived within 2 weeks. Beautiful and fits with my engagement ring perfectly.

19 February 2021
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Reply from Hamilton & Lewis

Thank you

Rated 5 out of 5 stars

Impressive Sunday sales service

I wanted to buy a Watch Winder for my son and went to the Hamilton & Lewis website as I had purchased mine from them some time ago. This was on a Sunday, and I was pleasantly surprised that there was a contact phone number available. I was even more surprised that someone answered!
This enabled me to discuss my requirements with a knowledgeable salesperson and make a purchase, which arrived only two days later. Very impressive!

8 February 2021
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Reply from Hamilton & Lewis

Thanks Clive

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