The Hamilton Group Reviews 

28
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Awful experience. Ian is the classic con man. He added so many extras he ended up being the 3rs most competitive to the most expensive in the blink of an eye. Ian lies, doesn't keep appointments and... See more

Rated 1 out of 5 stars

Whole place is shambolic from their receptionist, service engineer to their accounts office. Invoice was very vague with no details of materials purchased. Worse still it was overpriced. I was also c... See more

Rated 1 out of 5 stars

Paid over £120 for an investigation into how we could boost water flow/pressure in our loft bathroom. Was told they would get back to me with quotes for the various options; didn’t hear anything for a... See more

Rated 5 out of 5 stars

Quality workmanship and great service. Arranged last minute after being let down by another company and was very impressed. Work always started on time, was thorough and always left the site in good... See more

Company details

  1. Plumber

Information provided by various external sources

The Hamilton Group is a property maintenance company and although we specialize in plumbing and heating we work in all service areas from planned preventative works to reactive emergency works offering a “round the clock” service with engineers on call 24/7. Our base just south of the city in Clapham affords a prime location from which to serve both the city and the Greater London area.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(28)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Professional

Called th an emergency, they squeezed me in sooner. Great communication and highly p[ofessional. Would use again

28 June 2014
Unprompted review
Rated 5 out of 5 stars

Great!

As always I was very happy indeed with the service I got from Brad and the gang. Super speedy at coming out and fixing the problem!

19 June 2014
Unprompted review
Rated 5 out of 5 stars

Great service

Would not hesitate to recommend Hamilton Group, we have used then on several occasions and always very pleased with the level of work. good time keeping and friendly.

17 June 2014
Unprompted review
Rated 5 out of 5 stars

Excellent work and service

Quality workmanship and great service. Arranged last minute after being let down by another company and was very impressed. Work always started on time, was thorough and always left the site in good condition if returning the next day. Very polite, informative and flexible when needed.

Very happy all round!

12 June 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic.

The Hamilton Group did my bathroom - and did a fabulous job. Meticulous workmanship; helpful, reliable tradesmen. I am hoping to use them again when I next need work done on my house, and have been singing their praises to all my friends.

12 June 2014
Unprompted review
Rated 5 out of 5 stars

Excellent heating work

The team were punctual, professional and polite.
They did not waste any time and got stuck in to resolve my radiator / boiler issue.

They are not the cheapest plumbing company around, however the little extra is well worth it in order to ensure you are getting a quality job. Their after sales support is also good. I had an small issue post the work done and they quickly returned to resolve it.

On the back of the plumbing work I have now asked the team to redo my kitchen!

11 June 2014
Unprompted review
Rated 5 out of 5 stars

Efficient, prompt, reliable and competitively priced service

Hamilton Group were recommended to me and I'm very pleased they were.

Brad was able to visit quickly and assess the work for replacing our old boiler and advise on the right one for our property. The estimate for the replacement boiler and the necessary work was sent through quickly.

The engineer that carried out the work was courteous, professional, efficient, cleaned up after him and also explained all I needed to know about the new boiler.

Would highly recommend.

11 June 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look