My experience of this company has been excellent. Was able to collect goods when up in the Plymouth area. Sadly, it now appears that they have ceased to trade. A great shame.
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See what reviewers are saying
Ordered Felix Cat Food in 17th December and paid £63.06. Food had not arrived by mid-January and numerous attempts have been made to contact them by email. They keep telling me they will sort it... See more
I've only given this company one star as there is no option for no stars! Unless you have money to burn, don't bother with this company as they will not bother with you. I ordered and paid for my good... See more
Extremely poor after sales service. Ordered an anchor chain with advertised 5000kgs breaking load to fit to our 1000kgs boat. Following Storm Francis on Tuesday the chain snapped and our boat was wash... See more
Company details
Information provided by various external sources
Handy Straps, Ratchets, Webbing, Buckles, Lifting Slings, Chains, Hooks, Handy Straps are providers of quality stainless steel and galvanised lifting gear and all types of strapping items including velcro.
Contact info
Unit 4 Burrington Business Park, PL5 3LX, Plymouth, United Kingdom
- 01752 390390
- gary@handystraps.co.uk
- www.handystraps.co.uk
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Sadly no longer trading it seems.
My experience of this company has been excellent. Was able to collect goods when up in the Plymouth area.
Sadly, it now appears that they have ceased to trade.
A great shame.
DO NOT PLACE ORDERS! Ordered straps and they never arrived
Ordered straps and they never arrived - emails were not responded paid and despite promise to send order out nothing was done. £65.68 07th March 2022
DO NOT PLACE ORDERS!
Done a Runner!
I've only given this company one star as there is no option for no stars! Unless you have money to burn, don't bother with this company as they will not bother with you. I ordered and paid for my goods and still have nit received them as of 12th April. I have called on multiple occasions but the phone just rings out and eventually disconnects. I have also emailed and Whatsapp'd a different number. Same result.... no response.
I HAVE PLACED AN ORDER WITH THESE GUYS…
I HAVE PLACED AN ORDER WITH THESE GUYS AND DISPITE THE FACE THAT THEY HAVE TOLD ME IT WILL BE SENT OUT asap.
its BEEN 4 months !!
I still haven't received my items and they wont answer the phone or any of my emails.
id rate it a zero if i could.
Dont buy anything in Handystraps
I've ordered in Feb, no progress and no response even send to email, I just want to get back my refund !!
Avoid Handystraps
Avoid Handystraps, I've been waiting for my order for over a month, they have stopped responding to my emails and they dont pick up the phone, I'm guessing they are going bankrupt and I'm not getting a refund
Straps not received
Straps not received,
Phone straight to answerphone, no response on Facebook, gone out of business?
Awaiting refund since 17 December
Ordered Felix Cat Food in 17th December and paid £63.06. Food had not arrived by mid-January and numerous attempts have been made to contact them by email. They keep telling me they will sort it out but I am still waiting on 10th February. I will never buy anything from this lot again. They are not answering their phone or replying to my emails.
Saturday, 12th February - I am happy to say that at long last I received my refund from Handy Straps via my PayPal account.
Poor after sales service, buyer beware!
Bought some long link 12mm 'mooring' chain for my boat (on the strength of their advert), the chains tangled up & were totally unsuitable for the purpose. Contacted them to explain & was promised that they would take the chain back & I could buy some short link chain at a discount..... then they changed their mind and said they couldn't take the chain back, but I could still buy the short link chain??? Advert says excellent for mooring use but product not fit for purpose. Owner of business would not acknowledge the fact that the product was not fit for purpose & tried blaming me for buying the wrong product when the advert clearly states that it was 'excellent for mooring chains'. Leaves me out of pocket & having to chase my refund throught the courts. I wouldn't recommend buying from them because the after sales service is diabolical & if you have a problem they're not interested in helping you out unless there is a profit involved for them.... BUYER BEWARE!!
Excellent Products & Service
Have used Handy Straps quite a few times now, everything has been first class, from products through to delivery 5* from me
Selling sub-standard non-branded products as authentic
Selling sub-standard non-branded products as authentic Velcro products. Unfriendly and threatening means of communication.
Thay are fast and have good quality and…
Thay are fast and have good quality and affordable items. I could find very useful things on their website. They sent my items fast and the customer service answered me very quickly. They know exactly how to behave with their customers. Thank you guys!
Very happy with product
Very happy with product. Price and quality spot on.
Extremely poor after sales service
Extremely poor after sales service. Ordered an anchor chain with advertised 5000kgs breaking load to fit to our 1000kgs boat. Following Storm Francis on Tuesday the chain snapped and our boat was washed up on the beach. Handy straps were not interested, advising me that the chains were untested and to take it up with ebay knowing that it was outside their 30 day gurantee period. I requested a refund but was told no. The advert has now been changed and does not mention the breaking load. DO NOT BUY FROM THIS COMPANY -FALSE ADVERTISING.
Excellent service
Excellent service. Very impressed with how easy it was create my order & its subsequent price, including postage. Received e-mails outlining acceptance/progress of the order & its dispatch. Delivery came within 36hrs of that dispatch e-mail. Very much recomend this company.
Superb service
Very quick responses to queries. Very quick from order to receipt of goods. Quality at a good price.
i ordered a pair of luggage straps
i ordered a pair of luggage straps, they arrived very quickly and were as described, excellent communication from start to finish i would not hesitate to recommend.
Good quality products at great prices
Ive had a few things from handy straps. Everything has been sold at a lower price than I could find any where else for the same quality product. Ive been very happy with every thing I have ordered. I will continue to use handy straps and would recommend them to anyone.
Top service
I have used handy straps a couple of times and am more than happy with the quality and price, so I will be using them again. Thanks
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