HANOVER INSOLVENCY LIMITED Reviews 

1,492
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Always helpful when needed to phone and answer any queries etc. Would recommend if anybody found themselves financially stuck thinking there was no way out. Just over 1 year left of our IVA’s and it... See more

Company replied

Rated 5 out of 5 stars

I've spoken with Mikael D on numerous of times. He's clear and accurate. He's definitely not one of your typical customers services people where you can tell they are reading from a script and sounds... See more

Company replied

Rated 5 out of 5 stars

From start to finish I found Hanover really easy to talk to & deal with. Today Ryan Ramjhan has been really helpful & advised me what will happen going forward in relation to my IVA now being comp... See more

Company replied

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4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

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(1,492)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Very understanding with a recent…

Very understanding with a recent bereavement Tracy keavy

14 November 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Great experience

David was super understanding and helpful. Credit to the team. Really happy with the communication, thank you for your help. 100% better since taken over.

13 November 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Thanks David

Thanks David

13 November 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Great experience with this company &…

Great experience with this company & very friendly & polite over the phone. Would highly recommend.

11 November 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

A joy to her work with

I’ve come up with a few financial problems over the years and these guys have always been more than helpful always understanding and very forthcoming with solutions. I’m over the moon to be working with these guys and appreciate all of the freedom financially they have given me.

7 November 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Very helpful and understanding

Very helpful and understanding. And very polite

5 November 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Very positive phone call with Mikeal

Very positive phone call with Mikeal, even congratulating me for finishing my IVA which did put a smile on my face. :)

6 November 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Always super helpful,can't recall her…

Always super helpful,can't recall her name but she was very attentive and explained everything really well.solved my issue really quickly.always feel listened too.

6 November 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Customer service

The advisor I spoke with, Liam Miller, was so helpful and very pleasantly mannered. He dealt with my problem courteously and professionally.

4 November 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Great service today from Mikeal quick…

Great service today from Mikeal quick and efficient and was very helpful to me in what I needed!

4 November 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

I received excellent service from…

I received excellent service from Mikeal he is very polite, friendly also very clear and easy to understand the way he explained things. Thank you so much .

4 November 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 4 out of 5 stars

It was dealt with fast and…

It was dealt with fast and professionally

1 November 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Wonderful Emma

Wonderful Emma was so lovely. Thank you. All sorted.

1 November 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Very respectful and very very patient, thank you Ryan

Ryan Ramjhan was very helpful and informative, staying respectful and very very patient with me at the same time, I am very grateful for that , especially that I am autistic and this kind of conversation happens to be very challenging for me when i need to explain myself somehow. Thank you Ryan !

30 October 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Best thing I have ever done

Best thing I have ever done. My debts are paid and I’m free of anymore payments after 5 long years.
Phoning today to make my final payment and speaking with Stephen Lewis everything was sorted quickly and efficiently and I have completed the IVA. I can finally be able to say I am financially free! Thank you Stephen for your help.

28 October 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Very good service

Hi - the lady I spoke to was Aaisha - easy to talk to - very kind and very helpful - gave me some good news - didn’t mind the wait while checking my details - very thorough and knew what what to do when asking questions - no pauses between any questions I had - very good service - thank you

25 October 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

I talked to a loverly and professional…

I talked to a loverly and professional lady today called Aaisha all my questions were answered so I could understand what to do in going forward

22 October 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Ryan was very helpful and dealt with my…

Ryan was very helpful and dealt with my query very quickly and efficiently.
Thank you

22 October 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Had an issues with my iva been changed…

Had an issues with my iva been changed to yourself and due to email not working I wasn't aware of the change which resulted in a bill this issue was dealt in friendly and quick manner

22 October 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

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