Happy Beaks Reviews 

264
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that birds love the food and there is often no waste. Many consumers highlight the prompt and quick delivery service, with items arriving on time and well-packaged. People also find the ordering process easy and appreciate the competitive pricing and good offers available. However, some customers also noted issues with their orders. Several reviewers reported that their orders never arrived or were incomplete, with some experiencing delays or items being lost in the system. Additionally, a few people mentioned difficulties in resolving these problems when attempting to contact customer support.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many reviewers praising the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products, with many... See more

Price

People report ambiguous experiences with price, with many customers praising good and competitive prices,... See more

Order

Customers had ambiguous experiences with order, with many praising the ease of ordering and prompt, undamaged... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The overall experience is excellent in all departments, bird food, packaging and delivery. Only complaint is the delivery company leaves it outside if we are out, so if it’s heavy rain the peanuts a... See more

Rated 5 out of 5 stars

My order was delivered promptly and left in the safe place I requested. The birds are loving the food and we are seeing a bigger variety of birds than in the past.

Rated 5 out of 5 stars

Been buying wild bird food for a while from Happy Beaks, the birds love it, no waste and always the best quality. Delivery free and quick, and some great offers on usual purchases. Thank you.

Company replied

Rated 5 out of 5 stars

Great products, always good quality. From ordering to receiving my order was less than a week. Excellent service. Prices are competitive too!

Company replied


Company details

  1. #23 of 30 best companies in Seed Supplier
  2. #10 of 11 best companies in Bird shop
  3. #70 of 99 best companies in Garden

About Happy Beaks

Written by the company

Here at Happy Beaks we love all things feathered, and it gives us joy that everyday we can help birds live a healthy life. Our aim is to deliver the best quality bird food possible, as fast as possible and at the best price too!

Now more than ever, nature needs a helping hand, and that’s why we started Happy Beaks. By providing nutritious, high quality bird food at a price that is affordable to the masses, we can help you, help nature; and that feels great!

Of course we don’t want to give you just any bird feed, which is why, when it comes to our suppliers and bird food, we check, check and check again. Any feed or seed that comes through the doors of Happy Beaks, are and always will be, from the best bird food suppliers possible.

Happy Beaks offer next working day delivery with every order, as standard. Why? Because you wouldn’t want your birds to wait for their dinner, so we won’t make you wait for your delivery either.

Whatever your reason for using Happy Beaks, we’re just happy you’re here. By feeding the nature in your garden, you’re helping the world around us and doing something great!

From everyone at Happy Beaks, cheers!



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

264 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(264)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Product and Service

This seed is a repeat Purchase for me. The seed mix is of a good quality, value for money and, most importantly, the birds love it.
Website is easy to navigate. Prompt order confirmation and dispatch. Tracking information provided and quick delivery.

22 February 2026
Rated 4 out of 5 stars

Happy beaks makes Happy me

This was my first time using happy beaks ,and I'll probably use them again, the quality off the feed and feeders was excellent, I'm quite fortunate I've got a big garden and use several feeders so I get threw a lot of feed.

22 February 2026
Rated 1 out of 5 stars

Let down again

On the 20th Feb I ordered some birdseed, and after enquiring today (as I had heard nothing re when order would arrive) I discovered my order had got 'lost in the system'. They gave me a full refund, but...in January the same thing happened. An IT issue I was told, and I ran out of birdfood and had to buy it at the supermarket (and ended up paying much more). This company used to be so good, but even my December order was really late. I will probably not use them again.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Sub standard product

First time I’ve used HB for supply of sunflower hearts. I’ve used hearts for years and have a healthy following of gold and greenfinch. Regrettably the seeds are being cast onto the floor and left by the birds, which is something that has never happened. The product is obviously sub standard.

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful customer service

Dreadful customer service. I placed and paid for an order for suet pellets and mealworms totaling £38.40 on 16/05/25 which qualified for same day despatch and free next day delivery, and I am still waiting for despatch of the goods. I have e-mailed them 6 times now with little response. I have not even received an e-mail conforming despatch and providing a tracking number so I know my order has not gone missing in transit. I will not be recommending Happy Beaks to any of my friends!.
David Oakley

16 May 2025
Unprompted review
Rated 5 out of 5 stars

been buying seeds and nuts from Happy…

been buying seeds and nuts from Happy Beaks for many years and the order has always been delivered very fast. I have found them to be an efficient company and they keep you in the loop all the way through. An excellent company. Thank you

27 February 2025
Unprompted review
Happy Beaks logo

Reply from Happy Beaks

Thank you for your continued support and for sharing such wonderful feedback! We’re delighted to hear that you’ve had consistently positive experiences with Happy Beaks and that our service has met your expectations.
We truly appreciate your kind words and look forward to providing you with many more quality seeds and nuts in the future.

Kind regards,
Hannah
Happy Beaks Customer Care

Rated 5 out of 5 stars

Great price easy ordering and quick…

Great price easy ordering and quick delivery

8 January 2025
Unprompted review
Happy Beaks logo

Reply from Happy Beaks

Thank you so much for your kind words. We're delighted to hear you found the price great and the ordering process easy.
Kind regards,
Cristina

Rated 1 out of 5 stars

10 days and still no delivery

I've used Happy Beaks many times. Good quality feed, good prices

However, the last few deliveries (via Yodel) have just got slower and slower

Latest order was placed 10 days ago. Still not arrived and still no notification as to when to expect delivery.

2 emails only got a response that "its with the courier"

Yodels tracking says "we're very busy at the minute"
Oh really? Didn't expect it to be busy at Xmas then?

8 December 2024
Unprompted review
Happy Beaks logo

Reply from Happy Beaks

Good morning.

Thank you for your review and apologises for the disappointment regarding the delivery of your order. While things do not always go to plan, we do our very best to put them right.

I am keen to get this resolved for you however, there is very limited information within this review that I can use to address your concerns. Please do email me at info@happybeaks.co.uk with your order number and delivery address along with a brief description of your concerns. On receipt I will investigate further for you.

With best regards, Clare


Rated 4 out of 5 stars

The Birds Like It

I buy from Happy Beaks regularly and it would appear to be a quality product as the birds are waiting every day for their breakfast

1 November 2024
Unprompted review
Happy Beaks logo

Reply from Happy Beaks

Thank you for your lovely review. I am glad you're happy with the order received. Kind regards, Lauren

Rated 1 out of 5 stars

Very poor customer service

Ordered bird seed and money taken and was informed it had been dispatched. No seed arrived so contacted Happybeaks. They said they had no record of the order and would sort it. Money refunded! Tried to contact customer services and after a request for more info was blocked. Tried to contact them using another email that too was blocked. Not phoning as they charge. Won’t use again.

26 October 2024
Unprompted review
Happy Beaks logo

Reply from Happy Beaks

Thank you for your feedback. I am sorry to hear that your order didn't reach our systems but I am glad to hear that it has been refunded. If you need further assistance please contact us at info@happybeaks.co.uk and we will be happy to assist. Kind regards, Lauren

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