Staff at Cross hands Happy Home Furniture were friendly and helpful without being pushy at all. They got the balance just right in fact. Ceri helped us purchase our mattress with his advice, but didn... See more
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Great service in both the llansamlet and crosshands stores.great and very informative staff Ceri Davies in crosshands and Gerald Larcombe in llansamlet. Brought some lovely beds and wardrobes great qu... See more
Company replied
Another great experience at Happy Homes Crosshands. Barri and Ceri were super helpful and no pressure at all - just lovely, helpful staff who clearly love what they do - such a joy to go into a shop &... See more
Company replied
Excellent service from Gregg & Gerald at Happy Home Llansamlet. Delivery to a 2nd floor apartment in Cardiff was perfect. The lads did a fabulous job of putting the wardrobes together. The quality... See more
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Company details
- #343 of 398 best companies in Home Furniture Shop
Written by the company
Established in 1979, we are your local and reliable furniture company whose 'Name Says it All'. With stores in Neath, Port Talbot, Swansea, Cardiff and Crosshands we are within easy reach to all South Wales cutomers. We are stockists of leading brands ...
Contact info
SA14 6RE, Cross Hands, United Kingdom
- www.happyhomefurnishers.com
4.2
Great
240 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Great Customer Service
I visited Happy Homes in Crosshands looking for a sofa. We were welcomed by Luke who made us feel at home. After trying out a number of sofas, we asked Luke a number of questions regarding three different ones. He was able to answer them with ease. Nothing was too much trouble for him. I eventually decided on a sofa and Luke dealt with the purchase and delivery requirements very efficiently. A few days later I decided to purchase the matching chair. On this visit I was welcomed by Ceri. Again he was knowledgeable and made the purchase very easy. Many thanks to both Luke and Ceri - I will be back due to your customer service
1 November 2025
Unprompted review
Reply from Happy Home Furnishers
Thank you so much for taking the time to share your lovely feedback! 🌟
We’re delighted to hear that Luke and Ceri made your visits so welcoming and helpful — they’ll be thrilled to know they helped you find the perfect sofa and chair. We really appreciate your support and kind words, and we look forward to seeing you again soon. Enjoy your new furniture! 🛋️✨
— The Happy Home Furnishers Team
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Couldn't do enough to help
31 October 2025
Unprompted review
Reply from Happy Home Furnishers
Thank you for your kind words! We’re so pleased to hear our team were able to help and make your visit a great one. Your feedback means a lot to us — we hope to see you again soon!
— The Happy Home Furnishers Team
Another great experience at Happy Homes…
Another great experience at Happy Homes Crosshands. Barri and Ceri were super helpful and no pressure at all - just lovely, helpful staff who clearly love what they do - such a joy to go into a shop & not be swamped by pushy salespeople. Nathan has also gone over & above & w looking forward to getting my new bits from Happy Homes soon. Breath of fresh air, excellent quality of all items and very reasonably priced! Keep up the fantastic work you guys n gals.
26 October 2025
Unprompted review
Reply from Happy Home Furnishers
Wow, thank you so much for your wonderful review! We’re thrilled to hear you had such a positive experience at our Crosshands store. Barri, Ceri, and Nathan will be over the moon to know their friendly, no-pressure approach made such a great impression. We truly appreciate your kind words about our team, products, and prices — feedback like this means the world to us. Enjoy your new pieces, and we can’t wait to welcome you back again soon!
— The Happy Home Furnishers Team
Staff at Cross hands Happy Home Furniture were friendly and helpful, but not pushy.
Staff at Cross hands Happy Home Furniture were friendly and helpful without being pushy at all. They got the balance just right in fact. Ceri helped us purchase our mattress with his advice, but didn't hover around whilst we looked around.
Reasonably priced compared to other companies too.
26 October 2025
Unprompted review
Reply from Happy Home Furnishers
Thank you so much for your lovely review! We’re delighted to hear you had such a positive experience at our Cross Hands store. Ceri and the team will be thrilled with your feedback 😊 We’re glad you found the perfect mattress at a great price — hope to see you again soon!
DS furniture Cross Hands, great prices, helpful staff and a good range of furniture.
Our visit to DS furniture Cross Hands, a business that is part of Happy Home Furnishers on a rainy Sunday afternoon saw us placing orders for several items of oak furniture.
Rachel the store manager was very knowledgeable and couldn’t be any more helpful than she was, making enquiries on estimated delivery times.
The shop displays are well laid out, with a good and varying range of quality items. Rachel was a pleasure to deal with, none of that stuffy and intrusive pushiness you get in another well known store nearby.
If ever we are looking for more furniture pieces, we will definitely be visiting DS.
26 October 2025
Unprompted review
Reply from Happy Home Furnishers
Thank you so much for your wonderful review! We’re delighted to hear you had such a positive experience at our Cross Hands store. 🌟
Rachel and the team will be thrilled with your kind words — we’ll be sure to pass them on. We really appreciate your support and look forward to welcoming you back when you’re next looking for more furniture pieces!
absolutely a must amazing prices and…
absolutely a must amazing prices and fast delivery x
25 October 2025
Unprompted review
Reply from Happy Home Furnishers
Thank you so much for your lovely review! 🌟 We’re so glad you’re happy with our prices and delivery service. We really appreciate your support! 💛
Happy Home Furnishers do just that..
Happy Home Furnishers do just that... Make your home happy!
Huge store easily navigated with a massive array of furniture to choose from. Polite, efficient & knowledgeable people there to help you if needed. Otherwise, you are left to look around at your leisure. Delivery was quick(a week) and there is plenty of parking. We were looked after very well by Nathan but all the people working here were helpful too.
I would be surprised if after looking round, you didn't find what you were looking for.
29 August 2025
Unprompted review
Reply from Happy Home Furnishers
Thank you so much for your wonderful review! We’re delighted to hear you enjoyed your visit and found our store easy to browse with plenty of choice. It’s great to know Nathan and the rest of the team looked after you so well — we’ll be sure to pass on your kind words. We really appreciate you taking the time to share your experience and hope your new furniture brings plenty of happiness to your home!
Warm regards,
The Happy Home Furnishers Team
Plenty of choice and great sales team.
Plenty of choice, we bought two leather settees last month and the service was brilliant. Decided to decorate the bedroom and started thinking about a new bed, due to our previous experiences at Happy Homes Cross Hands, we went and had a look, there was no pressure to buy, salespersons asked if we were ok and left us to browse around, we eventually bought a 6 foot bed and mattress, an absolute bargain, and once again the sales team were excellent, Ceri in particular.
25 September 2025
Unprompted review
Reply from Happy Home Furnishers
Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with both your new settees and your bed and mattress. It’s great to know that our team at Happy Homes Cross Hands made your shopping experience enjoyable and pressure-free — we’ll be sure to pass your kind words on to Ceri and the rest of the team. We really appreciate your continued support and hope you enjoy your new furniture!
— The Happy Home Furnishers Team
Excellent service from Gregg & Gerald…
Excellent service from Gregg & Gerald at Happy Home Llansamlet.
Delivery to a 2nd floor apartment
in Cardiff was perfect. The lads did a fabulous job of putting the wardrobes together. The quality of the bed, mattress & wardrobes is very good. My son is delighted. Excellent value for money.
28 August 2025
Unprompted review
Reply from Happy Home Furnishers
Thank you so much for your wonderful feedback! We’re delighted to hear that Greg and Gerald provided excellent service and made sure everything was set up perfectly. It’s great to know he’s happy with his new bed, mattress, and wardrobes. We really appreciate your kind words about the quality and value, and we’ll be sure to pass on your thanks to the team.
Really good quality items great service…
Really good quality items great service easy to speak to someone very quickly sorted out any issues.
I definitely recommend The Happy Home shop online house wares
18 September 2025
Unprompted review
Reply from Happy Home Furnishers
Thank you so much for your lovely feedback! We’re delighted to hear you’re happy with the quality of our items and the service you received. It’s great to know our team could resolve things quickly for you. We truly appreciate your recommendation and look forward to serving you again soon.
Reply from Happy Home Furnishers
Thank you for your kind words! We’re so glad you found our team friendly and helpful, and that delivery went just as promised. We really appreciate your support and look forward to helping you again in the future.
Great service
Ceri at the Crosshands branch has sold us two sofas over the years and the service we have received is outstanding. All staff members are great, always helpful with a good understanding of quality and workmanship of products. Reasonably priced - great service all round.
6 September 2025
Unprompted review
Reply from Happy Home Furnishers
Thank you so much for your continued support and for sharing your experience with our Crosshands branch. We’re delighted to hear that Ceri and the team have provided you with outstanding service over the years, and that you’ve been happy with both the quality and value of our furniture. Your kind words mean a lot to us, and we look forward to helping you again in the future!
Will return 100%
Called in for a look today and ended up leaving with new bed, sofa, chest of draws and table and chairs. Luke in Crosshands store was absolutely amazing, he was friendly, approachable and really good at his job. Rachel was also friendly.
13 September 2025
Unprompted review
Reply from Happy Home Furnishers
Thank you for sharing such a lovely review! We’re so pleased you found everything you needed during your visit to our Crosshands store. It’s wonderful to hear that Luke and Rachel made your experience so positive – we’ll be sure to pass along your kind words to them. We hope you enjoy your new furniture and look forward to welcoming you back again in the future!
Highly recommend this store for Matresses to furniture
Visited the Crosshands store today as I was looking to purchase a Mattress. Have purchased a number of items over the years from this store. The prices are very competitive and the staff are always helpful so would highly recommend this store. Would not go anywhere else.
13 September 2025
Unprompted review
Reply from Happy Home Furnishers
Thank you so much for your kind words and for continuing to choose our Crosshands store over the years. We’re delighted to hear you found our prices competitive and our team helpful during your recent visit. Your recommendation means a great deal to us, and we truly appreciate your loyalty. We look forward to welcoming you again soon!
Great service in both the llansamlet…
Great service in both the llansamlet and crosshands stores.great and very informative staff Ceri Davies in crosshands and Gerald Larcombe in llansamlet. Brought some lovely beds and wardrobes great quality. Highly recommended happy home furnishers. Quick but through check out, quick and easy delivery service. Thank for being so helpful
10 September 2025
Unprompted review
Reply from Happy Home Furnishers
Thank you so much for your kind words! We’re delighted to hear you had such a positive experience in both our Llansamlet and Crosshands stores.
We’ll be sure to pass along your lovely feedback to Ceri and Gerald – they’ll be thrilled! It’s great to know you’re happy with your new beds and wardrobes, as well as our checkout and delivery service.
Your recommendation means a lot to us – we really appreciate it!
Happy Home Furnishers get full stars
The staff at Happy Home Furnishers in Cross Hands are amazing. Such friendly helpful staff who bend over backwards to help. The two men that delivered my items were fab and I can't thank them enough for how kind they were. I fully recommend as the furniture is great value for money too.
1 September 2025
Reply from Happy Home Furnishers
Thank you so much for your lovely review! We’re thrilled to hear that our Cross Hands team and delivery drivers made such a positive impression. We’ll make sure your kind words are passed on to them.
It’s wonderful to know you’re happy with both our service and your new furniture – your recommendation means the world to us!
What a pleasure 😁
Went into store today (crosshands store) and was served by Ceri who was fantastic he spoke with us about everything we had questions about before helping us in finding the exact item we was after
3 September 2025
Unprompted review
Reply from Happy Home Furnishers
Thank you so much for taking the time to share your experience! We’re delighted to hear that Ceri at our Crosshands store was able to answer all your questions and help you find exactly what you were looking for.
We’ll be sure to pass along your kind words to him – he’ll be thrilled to know he made such a positive impression.
We really appreciate your support and look forward to welcoming you again soon!
Visited today looking for Wardrobe
Visited today looking for a wardrobe....Came out with wardrobe, matching bedside cabinets, chest of drawers, a 3 seater and a 2 seater sofa......I need a lie down now......lol
Was served by Greg who was a pleasure to deal with. No pushy sales fand listened throughout to exactly what we wanted and couldn't have been treated better. Service like that is very rare nowadays i find so really appreciated it today, Thankyou Hreg. The prices are fantastic, hence coming away with what we did.
100% recommend.
31 August 2025
Unprompted review
Reply from Happy Home Furnishers
Wow – what an amazing review! 😍 Thank you so much for your kind words. We’re thrilled you found everything you needed (and more!) on your visit. We’ll make sure Greg sees your lovely feedback – he’ll be over the moon. It means a lot to hear you appreciated the friendly, no-pressure service and fantastic prices. Enjoy your new furniture, and we look forward to seeing you again soon!
Amazing store!!
Fantastic service from Ceri when buying a TV unit and arm chair have been shopping here for 10 years and keep going back!! All staff are friendly and very helpful!!
13 August 2025
Unprompted review
Reply from Happy Home Furnishers
Thank you so much for your lovely review! 🌟 We’re delighted to hear you’ve been shopping with us for 10 years – your loyalty means the world. We’ll be sure to pass your kind words on to Ceri and the rest of the team. Enjoy your new TV unit and armchair, and we look forward to welcoming you back again soon!
Amazing furniture store
Fantastic service and Ceri was very helpful when choosing bed to buy today. Easy and quick process. I always buy my furniture/beds from the Happy home furnitures store. Excellent quality on their product. Would highly recommend and return.
6 August 2025
Unprompted review
Reply from Happy Home Furnishers
Thank you so much for your lovely feedback! 🥰 We’re delighted to hear you had such a positive experience and that Ceri could help you find the perfect bed. Your continued support and trust in Happy Home Furnishers mean the world to us. We look forward to welcoming you back again soon!
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