Ordered a Landranger (Map L400) customised jigsaw online, it was delivered 4 days later, quicker than expected. Couldn't fault the service from Happy Puzzle Company. Haven't done the jigsaw yet, but... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This company can be relied on to provide excellently made interesting and unusual puzzles and games, which are suitable for a wide range of ages - from the very young to adults. The website is easy t... See more
Company replied
Bought a lot of excellent things from this place. Today saw customer service off the scale. We’d bought a jigsaw for Christmas 2024 that had remained unopened for 12 months. On discovering we made it... See more
Company replied
I bought the Floral Art Wildflower Bouquet for my granddaughter - aged 12 - and she is really enjoying making it. She loved your WaxiDoodles when she was younger and this is a perfect follow on fr... See more
Company replied
Company details
- #55 of 113 best companies in Toy shop
- #68 of 129 best companies in Game Shop
- #15 of 26 best companies in Toy and game manufacturer
- #5 of 12 best companies in Toy manufacturer
Written by the company
Happy Puzzle offers a fantastic range of over 300 award-winning puzzles, games, challenges and puzzle books to both families and schools. Started 33 years ago, the company has produced many puzzles and games unique to Happy Puzzle. Learning And Education Happy Puzzle is a leader in providing educational games, toys and puzzles to schools and other educational establishments. With specialist experience in helping children with dyslexia, dyspraxia as well as gifted and talented children seeking a greater challenge. We currently work with over 13,000 schools in the UK. Helping Your Children To Learn We also run Puzzle Challenge Days for schools, with our experienced presenters offering a challenging but fun array of puzzles and games for children of all ages. We can even arrange a puzzle party for your children at home There is something for everyone and our ethos is based on promoting family play and developing thinking skills.
Contact info
PO Box 586, WD6 3XY, Elstree, United Kingdom
- 0844 848 2822
- info@happypuzzle.co.uk
- www.happypuzzle.co.uk
4.7
Excellent
50k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Lots of choice and delivered quickly
25 February 2026
Reply from Happy Puzzle
Dear S Lloyd,
Many thanks for taking the time to leave us a lovely 5* review!
Kind regards
Talia
Reply from Happy Puzzle
Dear Keith,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Choice, efficiency, speedy
Great choice of puzzles, smooth ordering process, speedy delivery - very happy and will use again 👍🏻
24 February 2026
Reply from Happy Puzzle
Dear Ian,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Reply from Happy Puzzle
Dear Ivor,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Reply from Happy Puzzle
Dear Dave.
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Great Product
The Company has a wide range of toys and games to meet the needs of a wide range of ages of children. There service is good also
18 February 2026
Reply from Happy Puzzle
Dear Robert,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Excellent service again !
Ordered a Landranger (Map L400) customised jigsaw online, it was delivered 4 days later, quicker than expected. Couldn't fault the service from Happy Puzzle Company.
Haven't done the jigsaw yet, but I've ordered these before from the same company and they have been excellent. I'm sure this one will be too.
17 February 2026
Reply from Happy Puzzle
Dear Mr Parkinson,
Many thanks for taking the time to leave us a fabulous 5* review!
Kind regards
Talia
Reply from Happy Puzzle
Dear Kate,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Reply from Happy Puzzle
Dear Emma,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
New puzzles and a reliable service!
Great choice of new puzzles and reliable delivery.
6 February 2026
Reply from Happy Puzzle
Dear Jan,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Good service
26 January 2026
Reply from Happy Puzzle
Dear David,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Reply from Happy Puzzle
Dear Sarah,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Service was good and the counties of…
Service was good and the counties of Great Britain Jigsaw puzzle looked great, a clear map with interestingly shaped pieces – very informative and entertaining. Unfortunately I can’t give more than 3 stars because when I took the pieces out of the box, quite a lot of them were already slightly bent out of shape. This ruined the enjoyment of doing the puzzle because the pieces kept coming apart again after they had been fitted together. This was very frustrating and disappointing.
19 January 2026
Reply from Happy Puzzle
Dear Patricia,
Many thanks for taking the time to leave us a review.
Please contact customer services on enquiries@happypuzzle.co.uk who will be able to assist you with this matter
Kind regards
Talia
Great communication, replacement parts
Great communication. Some fun and interesting products and I love the fact that you can easily and cheaply replace broken/missing parts.
21 January 2026
Reply from Happy Puzzle
Dear Elizabeth,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Reply from Happy Puzzle
Dear Jillian,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Great gift for my grandkids
23 January 2026
Reply from Happy Puzzle
Dear Kathleen,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Geat service and great products
13 February 2026
Reply from Happy Puzzle
Dear Hugh,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Reply from Happy Puzzle
Dear Matthew,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Wonderful company to deal with.
11 February 2026
Reply from Happy Puzzle
Dear Alan,
Many thanks for taking the time to leave us a lovely 5* review!
Kind regards
Talia
Only at Christmas you did not get 5…
Only at Christmas you did not get 5 star because I do not know how to go on line and inform you of missing parcel due to delivery. My son & my daughter had to assist me as telephone seemed to be record message & tape must have been full ea time.
11 February 2026
Reply from Happy Puzzle
Dear Beryl,
Many thanks for taking the time to leave us a 4* review. For the future if you go to our website and scroll to the bottom on the left hand side there is a more information section and the top one is contact us. The request is emailed directly to myself and I will be able to help you resolve any issue. Please do email enquiries@happypuzzle.co.uk should you require any further assistance.
Kind regards
Talia
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