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Review summary

Created with AI, based on recent reviews

Looking at 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the translations and transcriptions, often finding them to be exceptionally accurate, even exceeding stated accuracy rates. Many users highlight the service's user-friendliness, ease of use, and intuitive interface, making tasks like transcribing and subtitling effortless and efficient. The platform is frequently described as a significant time-saver, allowing people to streamline their workflows and focus on other important aspects of their work. However, some people mentioned issues with the quality of certain file compressions, experiencing loud squeaks and poor results. A few other people also felt that the translation quality was not always good, with some translations being nonsensical or having capitalization problems.

What people talk about most

User experience

Users describe positive interactions with the user experience, often highlighting its ease of use and... See more

Service

Clients share positive opinions on service, with many expressing gratitude for its helpfulness and high... See more

Quality

Customers consistently note positive experiences with quality, particularly praising the high accuracy of... See more

Product

Consumers find the product to be positive, with many reviewers calling it a wonderful tool and the best... See more

Website

Customers had positive experiences with the website, finding it easy to navigate and use. Reviewers praised... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use HappyScribe extensively for our editorial work. In 2025 alone, I’ve already used almost 400 hours to produce transcripts for journalists and the newsroom, as well as SRT subtitles. I highly reco... See more

Company replied

Rated 5 out of 5 stars

I must say - the translations are superb! I'm impressed. I use AI translations for subtitles for my video projects and I am surprised at how minimal "fixing" I have to do afterwards! It says that mach... See more

Company replied

Rated 5 out of 5 stars

I've been using HappyScribe for almost a year now and have had a really good experience with it. For me, it's been more user-friendly and accurate than other transcription tools I've tried. I mai... See more

Company replied

Rated 5 out of 5 stars

I had to get a conversation translated in a flash and happy scribe did it with amazing speed and accuracy. I’m already back!! I’ll always use this service in my work and personal life because we live... See more

Company replied


Company details

  1. Transcription service
  2. Audio Transcription Service
  3. Software Vendor
  4. Translator

Written by the company

Happy Scribe is one of the best AI notetaker and transcription platform for global teams and creators. We help people turn conversations, meetings, and audio into accurate transcripts, smart meeting notes, and professional subtitles in more than 150 languages. Our AI meeting notetaker captures every detail automatically, making collaboration and follow-up effortless. With fast transcription and multilingual subtitling, Happy Scribe empowers businesses, content creators, and organizations to work across borders. Trusted by thousands of users in Europe, North America, Latin America, and Asia, Happy Scribe helps break language barriers, boost productivity, and scale communication worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

wonderful

I am very happy to find happy scribe since it’s the most accurate and easy to use source for transcription!

26 January 2026
Unprompted review
Rated 4 out of 5 stars

Not 'in seconds' but it worked.

I needed several music tracks converted from MP4 to MP3. There was some urgency as it was for a funeral only 3 days hence. I tried another service first, but it didn't like me, so forward to Happy Scribe. It took rather a long time to upload, but to be fair this video ran for over 2 hours. The conversion was worrying, though, as it sat at '0.00%' for around 15 minutes. Whilst waiting I took a look at Trustpilot reviews and my heart sank. Lots of problems with some users and it seemed I would be unable to download once the conversion was complete. A cup of tea later, I was about to abandon the task when Voila! It DID download, so onward and upward. Thank you, Happy Scribe from a Happy Me.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer

The most important is that "Happy Scribe" look after the customer as a person not with AI
Whenever I had a problem they have written to me in a very short time and per Email with the apropiate explanation.

15 January 2026
Unprompted review
Rated 4 out of 5 stars

Mostly Accurat

Depending on the Music (as expected^^) the auto generated Subtitels are mostly accurat.
It just take 5-10 min in and Sub-Editor to adjust them.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Not worth using

Not worth using. I had a video without audio. Couldn't convert.

9 January 2026
Unprompted review
HappyScribe logo

Reply from HappyScribe

Hi Allan, thank you for your feedback.

Very sorry for the frustration. HappyScribe can convert audio to text and video to text, but the file needs to contain audio, as our AI or professional transcribers can only transcribe spoken content.

If you have another file with audio or need help checking whether a file is supported, please feel free to contact us. We’d be happy to help.

Rated 5 out of 5 stars

Transcript on Happy Scribe

I used Happy Scribe to get a high quality transcript for a video in English. The transcript was done quickly and I could paste it on my document. I thought it was extremely convenient as it saved me a lot of time.

26 December 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thanks for the feedback! We’re glad HappyScribe helped you get a high-quality transcript quickly and save time.

Thanks for using HappyScribe 💙

Rated 5 out of 5 stars

This app was easy to use

This app was easy to use, intuitive, and free. I easily added the right-sized captions to my video. I'll definitely use it again.

24 December 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thanks for sharing! We’re glad you found Happy Scribe easy and intuitive, and that adding captions to your video was straightforward.

We’ll be happy to have you back, thanks for using HappyScribe 💙

Rated 5 out of 5 stars

Very intuitive

Very intuitive
Nice to have the possibility to pay for each service instead of having to subscribe for a period of time

29 December 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thanks for the feedback! We’re glad you found HappyScribe intuitive, and that the pay-as-you-go option works well for you.

Thanks for using HappyScribe 💙

Rated 5 out of 5 stars

Great

Great, but hopefully it’s going to work

23 December 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thanks for the feedback! We hope HappyScribe continues to work great for you, if you need any help along the way, we’re here 💙

Rated 5 out of 5 stars

Precision of transcription was really…

Precision of transcription was really good.
The transcript word file output is quite clear also, but lacks a bit of personalization. It would be great and helpful if it was possible to design the output format and order in word.

16 December 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thanks for the feedback! We’re glad you found the transcription accuracy strong and the Word output clear.

We also appreciate the suggestion around customizing the Word format, that’s very helpful feedback and something we’ll pass on to the team. Thanks for using HappyScribe 💙

Rated 1 out of 5 stars

Big ass watermark beneath the subtitles!

21 December 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thanks for taking the time to share your feedback, we’re sorry for the surprise here.

To keep our free plan accessible to everyone, all files processed on it do include a watermark, which we mention on our pricing page: https://www.happyscribe.com/pricing
.

The good news is that as soon as you’re on a subscription, all your files are exported completely watermark-free. If you have any questions or need help choosing a plan, our team will be happy to help 🙂

Rated 5 out of 5 stars

Mind-blowingly easy

Mind-blowingly easy, fast and cheap.

12 December 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thanks for the great feedback! We’re glad you found HappyScribe easy, fast, and affordable 💙

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