Everything was straightforward enough but it took nearly 2 weeks to receive the item. I did receive an email saying "as per their delivery statement, they're allowed up to 28 days" but who goes looki... See more
Company replied
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See what reviewers are saying
Ordered a black leather Ideal cob sized driving bridle, was kept updated about delivery time and absolutely delighted with quality of bridle, fit and ease of assembly. Pony also seems very happy with... See more
Excellent. Needed easidri dog coat and found company through online search. Quick message to them late Friday night and prompt response to confirm one large in stock. Ordered late Friday night, confir... See more
Excellent communication and updates from Riding and Harness Stuff. Sadly Royal Mail let them down. Parcel posted 48hr tracked on Thursday, notified by Royal Mail to be delivered Saturday 9.15-11.15a... See more
Company details
Written by the company
Welcome to Harness Stuff, the specialist in carriage driving harnesses and other equestrian sports equipment and accessories such as horse bits, horse bridles and more! Here, at Riding and Harness stuff, we sell the brands that we know and trust. Our website also has many blog articles on a broad range of equestrian topics
Contact info
4.6
Excellent
333 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Super customer service
Had to return a faulty item
They sent out another shackle without any problems.
25 September 2023
Sanchia is always very helpful and even…
Sanchia is always very helpful and even when a customer like me leaves ordering something a bit late she does her best to accommodate and get your purchase there on time.
3 October 2023
Good communication
Good communication- not immediate delivery but OK because I had an explanation...and honesty got to me reasonably quickly.
28 September 2023
Good prices
Good prices, good communication, well packed packages/boxes, all in all a good service.
25 September 2023
Brilliant service.
Brilliant service and excellent communication from point of order to its receipt. Would 100% recommend.
Thanks.
25 September 2023
easy to order and very quick to arrive
12 September 2023
I had to wait a long time for the…
I had to wait a long time for the order. As they didn’t have what I ordered in stock. I don’t mind that but it would have been nice to have been told that a time of order not 3 days later
11 September 2023
Reply from Harnessstuff
I am sorry that you have been disappointed on this occassion. We advertise our delivery terms on every product page. We also then email you along with your order confirmation with those details, this is immediate not after 3 days. I appreciate that we live in a World where we expect everything immediately but this is very specialised equipment and no stockist in the UK holds all the items in stock all of the time so we all have to order things from the supplier in Australia from time to time. Unfortunately this takes a little while and we have no control over that but our terms are transparent and available to see at time of purchase as well as immediately post purchase.
Excellent service
20 August 2023
Very pleased with the service provided
Very pleased with the service provided. Delivery was prompt
23 August 2023
Item easy to order and arrived on time
Item easy to order and arrived on time, good price.
15 August 2023
Everything was absolutely fine
Everything was absolutely fine! Definitely recommend this seller!
13 August 2023
Fast efficient service
9 July 2023
Great products and services
Great products and services, very happy with the items I purchased
6 July 2023
What great service and quality.
What great service, over and beyond most companies. I love my new harness, it's strong, well made and looks great. Got so much help from staff. Thanks so much!
29 June 2023
Product was exactly as described and…
Product was exactly as described and good value for money
28 June 2023
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