Harrisandco Reviews 

30
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I found the service inattentive, poor, and ultimately costly. As a social enterprise, my circumstances are unique, and I felt they were not taken into account. Phil came highly recommended, and... See more

Company replied

Rated 5 out of 5 stars

Phil Harris was recommended to me 15 years ago by a well-known Racing Driver friend. I have never looked back! Phil has provided an amazing service, nothing is ever too much trouble and he is brillian... See more

Rated 5 out of 5 stars

If you want common sense, sound, accurate, professional advice and accountancy services at fee rates that won't make your eyes water, then speak to Phil and his team at Harris and Co. These aren't sim... See more

Rated 5 out of 5 stars

Berzerk Leisure have been associated with Harris & Co for many years. We have always found them to be very efficient, helpful and understanding of any problems we have had. We have had many telephone... See more

Company details


Contact info

1.5

Bad

TrustScore 1.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(30)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I found the service poor with a lack of understanding of my business

I found the service inattentive, poor, and ultimately costly. As a social enterprise, my circumstances are unique, and I felt they were not taken into account.

Phil came highly recommended, and my initial conversation with him was reassuring. However, the follow-up experience was disappointing. The junior accountant initially assigned to me did not grasp my business and ended up causing me more problems. Sarah then took over my affairs and although she was initially helpful to the end I found her email unhelpful and patronising. I am currently attempting to reclaim corporation tax that I should not have paid, based on my actual income.

Most of the glowing reviews for this firm are over ten years old, and sadly, I do not feel their current service lives up to that reputation.

5 November 2024
Unprompted review
Harrisandco logo

Reply from Harrisandco

Thank you for taking the time to leave a review. We are, of course, disappointed to read that you were not satisfied with your experience. At Harris & Co., we pride ourselves on delivering professional, timely, and supportive advice to all of our clients, and we regret that we were unable to meet your expectations on this occasion, especially as we were the third firm of accountants to act for you in a short space of time.

We would like to clarify a few points within the confines of protecting client confidentiality. Our engagement letters clearly set out the scope of the services we provide, and we always ensure that clients are aware of what is, and is not, included. Where additional work is required because the client does not deliver to us what they agreed to, we are transparent about the need for further fees. If clients do not want to pay for the work required, then they have to understand and accept the consequences.

We also allocate cases to appropriately qualified staff; the "junior accountant" referred to is an experienced, fully qualified chartered accountant of many years standing.

While we are committed to supporting businesses of all types, including social enterprises, we must apply the same accounting, tax, and regulatory requirements that apply to all companies. It is not possible for us to vary from these rules, and sometimes this may mean advising clients in ways that they do not find convenient or wish to hear.

We always expect mutual professionalism in our client relationships. On this occasion, it became clear that the relationship was no longer constructive, and our "junior accountant" refused to continue to work with Sukai after numerous issues. We therefore took the decision to disengage from acting for this company. We wish you every success with your future advisers.

Rated 5 out of 5 stars

Very good as always

Quick response, great advice and consistent. True expertise

18 July 2015
Unprompted review
Harrisandco logo

Reply from Harrisandco

Thanks guys - always a pleasure to serve you!

Rated 5 out of 5 stars

Ltd. one-Year-on

New to Ltd status, I couldn't be more complementary about Phil Harris and his team. They are approachable, responsive and diligent. I have no hesitation recommending them.

David Wild
9DRW Ltd.

29 June 2015
Unprompted review
Harrisandco logo

Reply from Harrisandco

Thanks David! We really enjoy working with dynamic businesses like yours!

Rated 5 out of 5 stars

Great accountancy!

I've been with Harris and co for just under 12 months now and I have to say they are brilliant! Always on hand when you need them and very efficient! 5 stars!

25 June 2015
Unprompted review
Harrisandco logo

Reply from Harrisandco

Always a please to work with great businesses like yours Jon!

Rated 5 out of 5 stars

Very helpful, no hassle accounts!

We are a small non-profit preschool business and have found Harrisandco very helpful. I simply e-mail all my Income & expenditure info to them and the Accounts are turned around very quickly. Great communication & service.

12 March 2015
Unprompted review
Rated 5 out of 5 stars

A great business partner who has helped us to avoid many business mistakes!

Working with Phil and his team over the past 15 or so years has been a real pleasure. Not only have Phil's team worked quickly, efficiently and diligently on my affairs, Phil personnally has taken a great deal of time to ensure my business strategies make sense and can be applied with assurance. Thank you Phil and the team. I look forward to working together for many years to come.

Shane Owen
Director

26 January 2015
Unprompted review
Rated 5 out of 5 stars

Probably the best accountants in the East Midlands!

If you want common sense, sound, accurate, professional advice and accountancy services at fee rates that won't make your eyes water, then speak to Phil and his team at Harris and Co. These aren't simply people who you deal with once a year to draw up accounts; they are an essential part of your business team every working day of the year! My company has been using them for ten of the last 19 years (having used and dispensed with three accountants in its first nine years of trading). We don't have any intention of moving away from them. Is Harris & Co. the best accountancy practice in the East Midlands? Probably!

10 December 2014
Unprompted review
Rated 5 out of 5 stars

Great as ever.

We've complete faith in Harris & Co, they certainly know their business and that lets us get on with running our business.

7 July 2014
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Mr. Phil Harris is very friendly, approachable and explains to me very well and his charges are very reasonable.

19 June 2014
Unprompted review
Rated 5 out of 5 stars

Always exceptional service!

Not only do Harris and Co perform their role as our accountants with professionalism, they're always available on demand, providing a prompt, friendly and helpful service. The team are a pleasure to deal with.
We've been customers for 16 years.

Sean Mabbutt (Director)

6 March 2014
Unprompted review
Rated 5 out of 5 stars

Capable, Accurate, and always on hand to assist.

We have a number of companies with Harris & Co and couldn't be happier with the service that we have received - especially having suffered at the hands of lesser companies in the past.
Whenever we speak to banks in the town they are all familiar with Phil Harris, and the association with Harris and Co always seems to give us an additional layer of credibility.
We wouldn't hesitate to, and frequently do, recommend businesses large and small to employ the services of Harris and Co.
The coffee's pretty good too...

5 February 2014
Unprompted review
Rated 5 out of 5 stars

Very personal service, very quick!

I wouldn't hesitate to recommend Harris and Co to anyone, we have been using this company for over 20 years now! Someone is always available to answer your questions, and they have a very good understanding on the difference between a normal retail company and a Pub/Restaurant.

21 January 2014
Unprompted review
Rated 5 out of 5 stars

More than just an accountant

As a marketing agency we view Phil as our critical friend when it comes to the numbers in our business. I have been using his services for a number of years and trust and value his input and advice about what the numbers mean and the actions we should take going forwards. We view Harris & Co as part of our team and long may it continue.

3 September 2013
Unprompted review
Rated 5 out of 5 stars

Quick efficient service you can trust.

I am a sole trader with a small balance sheet but I feel that I am treated the same as a multi national nothing is to much trouble.
They keep me on my toes with the dates and deadlines and complete the service for me so I am well in advance and can basically just get on with life.
I recommend them as a first class and knowledgeable service but above all friendly and there to help you.

9 June 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look