Harrison Cameras Reviews 

Having never used Harrison Cameras before, I did not know what sort of service to expect. It was excellent. 10 mins after placing the order I had confirmation regarding delivery (which was free) from DPD. Due to snow, the parcel was a day late, but still arrived within 48 hours. The binoculars, were VERY reasonably priced compared to other sites, and well packaged. I do all my ordering online, and customer service is very variable, but I can't fault Harrison Cameras. Thank you.

The website is easy to use and your second hand items are a pleasure to look at I love shopping with you

recently bought a used nikon ed82 fieldscope from harrisons cameras. When it arrived was very happy with the as new condition or the scope and the extras at a bargin price. unfortunatley i realized it was just too heavy for me. Harrissons made the return very easy and gave me a prompt refund. Excellent service from this company

Very helpful staff whether you are buying or selling camera equipment. Quick, efficient and fair service, Would definitely recommend.

Had a phone call with Phil at Harrisons cameras Sheffield as I was undecided on two Fuji cameras we discussed my planned use and was extremely helpful in making a decision I also purchased a used Fuji 135m lens at less than half price, thank you excellent service

Phoebe made my experience here so great. Her knowledge and patience were outstanding, I cannot praise her enough for the excellent customer service I received. I would recommend this business to everyone who is interested in cameras and their accessories.

Bought a used Olympus 60mm Macro lens online, fantastic condition, prompt well packaged delivery at a good price.
Would definitely use again. Excellent.

Just bought a used Canon 450D (body). Delighted with the condition which, if anything, was better than the description in the ad. Have now bought a couple of used cameras from Harrison’s and will have no hesitation in doing so in the future. Great value, and very honest dealership

Absolutely superb customer service. A pleasure to deal with. Purchased camera and am 100% happy with the product and the company.

Fantastic service, the staff are so knowledgeable and they make your visit so easy. Great prices across the board, and the part X is so easy. Fantastic range of products, everything the photographer needs.

friendly staff, fair pricing.

Highly recommend Harrison Cameras. Purchased my first used lens online and was very impressed. Arrived on time and looked virtually brand new. Also website shows photographs of the actual item you are buying which I like.

Fantastic service today from Harrison's. I had returned my Canon R7 in August as it had a problem with it's sensors connecting to the lenses. Got the camera back repaired about a month ago and I was very frustrated at 7am this morning, whilst photographing deer, that the camera stopped working with the same problem.
Harrison's agreed to replace the camera with a new one and as they had none in stock offered their display one to use until new stock arrived. Thank you Simon for sorting this out. Brilliant customer service and couldn't recommend them highly enough!

Great buying experience from Harrison’s today. First trip to their Sheffield shop, travelling 130 mile round trip. Wanted a compact camera and was interested in a Ricoh GR iii but although the camera was overall great quality there was a few little things like the rear thumb reel that felt plastic and cheap also loose for a new camera.. Eva from Harrison was fantastic and we discussed some other alternatives never pushing one brand over another and no pressure to purchase any camera. I looked at a used Canon G1X iii and it was apprised by Harrison’s and graded excellent, the camera was in fantastic condition and they obviously want there customers to be happy and have there grading spot on. Although it was close to the price of a new Ricoh I thought it was better quality and with the same length of warranty, so I was really happy with my choice. It was well worth the trip and they are true professionals and I will be making my next camera purchase with them. Thank you to Eva who was brilliant and really helped me make the right camera choice. It was fantastic to visit a old school professional camera shop with genuine nice people who know there products.

I traded in some camera equipment with Harrison Cameras. The whole transaction was easy and professional. The quotation was good, shipping was easy and their inspection and payment were carried out quickly once the items arrived.
I would definitely recommend them.

Good website that is easy to find what you want. Good value for money. A family run firm who really care. I highly recommend them.

I ordered a Canon 80d from Harrison Cameras and it arrived the next day and the packaging was superb.
The camera was in excellent condition, even better than described in the listing and came complete with original instructions, camera strap, original charger and original battery.
I am very pleased with the price, service and product I received from Harrison Cameras and would not hesitate to use them again in the future.
Thank you.

The Good:
Prompt Customer Service: Both Kerry and Joanne were quick to respond. They seemed to empathize with my predicament, even though they couldn't offer a direct solution.

The Bad:
Payment Glitches: My first payment was inexplicably flagged, even though my bank confirmed that everything was fine. This led to a refund, locking my funds for 1-2 days.
PayPal: I was advised to use PayPal for my second payment. However, PayPal held the payment, adding another layer of delays and frustrations. I felt trapped in a catch-22: Harrison Cameras wouldn't ship without payment confirmation, and PayPal wouldn't confirm payment without shipping details.
Lost Time: I had a time-sensitive need for the lens, which was completely disregarded by the convoluted payment systems in place.

The Ugly:
Stress Levels: This has been one of the most stressful online shopping experiences I've ever had. I needed the lens for a specific date, and the system's rigidity created unnecessary anxiety.

Suggestions:
1. Clear Communication: If you have a strict verification process due to past fraud issues, make this abundantly clear to the customer before they commit to a purchase.
2. Payment Alternatives: Offer more immediate solutions for payment issues rather than defaulting to "it's the system's fault."
3. Flexibility: Understand that sometimes customers are working within tight timelines.

In summary, while I appreciate the challenges Harrison Cameras faces in combating fraud, the customer experience should not be sacrificed on the altar of bureaucratic rigidity. I was left feeling like an afterthought, caught in the crossfire between various payment systems and company policies. Would I shop here again? Honestly, I'd think twice.

Ordered 14/9 delivered 15/9, faultless service. Used Canon 700d in excellent condition for a very fair price. Will use HC again, and highly recommend them.