We spent nearly £1,000 on their Birds & Bees wildflower turf and what we received was....wild grass and weeds... Their response to our complaint was for customer service to throw every technical is... See more
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Delivery didn't turn up so got promised next morning delivery and it still didn't turn up ! Now got to wait 5 Working days for refund !! Grass company might be ok but if they use the worlds worse... See more
Shocking service and terrible product/ ordered yellow rattle plugs, which arrived looking a bit bedraggled. I should have complained straight away… but planted them and imagine my surprise when they... See more
Great customer service, friendly and professional delivery and excellent product. Its grown in really, really well, already mowed it once (about two weeks ago), now ready for the second time. To be fa... See more
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Overpriced, poor quality and awful delivery service.
I needed 3 tons of topsoil quickly, and this company could deliver the next day. That's where the benefits ended. What arrived was 2.5 t of soil, ungraded, and half a ton of flint. I was pulling lumps of flint out as big as my fist. Also, the delivery driver was a complete jobsworth, who refused to reverse onto the massive drive, saying he's not allowed to revers onto drives, or do anything but leave the bags on the road, causing an obstruction, meaning I had to get neighbours to help shift it ASAP so vehicles could pass. He then reversed onto my drive to turn round and leave. Overpriced, poor quality product, shocking service. Avoid.
Good job. Ordered 140yd of turf through B&Q from…
Ordered 140yd of turf through B&Q from Harrowden Turf problem with the turf though not from the supplier but some died. Anne_Marie at customer service sorted it out beyond our satisfaction and the job got sorted. Would definitely recommend.
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