Haru Haru Beauty Reviews 

649
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I love ti get into the store and listen to suggestions and new tips. But I had to say I was in need of some of my fav products as my holidays was prolonged! U guys had my back

Rated 5 out of 5 stars

Haru Haru has given me excellent advice regarding my skin care routine, in store and online. They’ve helped me clear my skin for which I am forever grateful, their detailed and competent information i... See more

Rated 5 out of 5 stars

When I still lived in Rotterdam, I used to shop at Haru Haru directly. Having moved away but not wanting to miss out on thei rgreat Korean treatment products, I ordered everything online for the first... See more

Rated 5 out of 5 stars

I recently discovered Haru Haru while searching for a specific Needly Daily toner . Not only did they have the item I was looking for, but their selection was vast, and the prices were competitive. Th... See more

Company details

  1. Cosmetics shop
  2. Health and beauty shop

Written by the company

Get the best Korean skincare and cosmetics directly in the Netherlands, Belgium and Germany. Shop online and offline in Rotterdam and Amsterdam, the Netherlands...


Contact info

4.9

Excellent

TrustScore 5 out of 5

649 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(649)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

quick service

quick service
I received my package 1 day after and it was in a nice box with a note. they added some samples of other products and make the unboxing experience nice.

2 January 2022
Rated 5 out of 5 stars

They make me feel special

I always feel special when I buy my products here. I feel like they truly do care about their customers and bringing them joy by nice products and good advice :)

25 December 2021
Rated 5 out of 5 stars

Excellent

Good shipping status info and very nicely packaged with a personal note. Can't really say anything about the product because it was a gift.

16 December 2021
Rated 5 out of 5 stars

Amazing service

Amazing service. I always went to the store in Amsterdam but since I've moved to Sweden I have to now order online.

Very fast and good service as well! Quick updates about my order and it arrived within a week!

1 December 2021
Unprompted review
Rated 5 out of 5 stars

excellent service that makes a difference

I have ordered again through this website. Because of problems with PostNL, I was concerned about delivery time. I contacted HaruHaru and my questions were immediately considered. The person in charge took the time to investigate different options and quickly gave me a very personalized solution. Thank you for the level of involvement! It really made a difference for me. It deserves to be highlighted.

10 November 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic products and services

Fantastic products and services, always a personal note. I love Haru Haru and would recommend it to anyone one cares about his/her skin.
Always a great pleasure unwrapping the package '-)

21 September 2021
Rated 4 out of 5 stars

The masks were absolutely amazing

The masks were absolutely amazing! However I ordered different sets and they weren't labeled so I asked which was which and they misinformed my and I ended up giving the wrong packages :(

10 September 2021
Haru Haru Beauty logo

Reply from Haru Haru Beauty

Hello there, one of the store owners here. 🤗

Sorry to hear about the mix-up! If you were the one with the four unmarked packages, I believe I am the one to blame for the misinformation 😮‍💨 (from the Amsterdam store).

Also, usually the packages are marked so we'll get to the bottom of it to why these ones were unmarked.

To make it up to you and if you have time, drop by in the weekend for a free sheet mask (let us know about this reply and your original ORD#).

Kind regards & much ❤️,

Xavieryan

Rated 5 out of 5 stars

Haru Haru online services are top notch

When I still lived in Rotterdam, I used to shop at Haru Haru directly. Having moved away but not wanting to miss out on thei rgreat Korean treatment products, I ordered everything online for the first time. The products came fast via mail, were lovingly packed, and a very sweet personal note was included in the delivery. I can fully recommend Haru Haru even when you do not live close to the physical shops!

6 September 2021
Rated 5 out of 5 stars

10/10 recommend

Quick delivery, awesome products and a nice little note to welcome me to Haru Haru-family. 10/10 would recommend and will definitely buy from them again! :)

24 August 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look