Harvie & Hudson Reviews 

79
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently bought three white shirts from Harvie & Hudson shirts, switching from a contemporary competitor: Positives: Great quality material used and feels really good Button band... See more

Company replied

Rated 5 out of 5 stars

A fabulous place to shop. Amazing service always and beautifully made items of clothing. Thank you

Rated 5 out of 5 stars

There are three reasons I would recommend Harvie and Hudson: 1. Product - the shirts are extremely well made and superior in every way to offerings from competitors. 2. Professionalism - th... See more

Company replied

Rated 5 out of 5 stars

As usual, the guys at Harvie & Hudson didn't disappoint, my husband's birthday was luming, and they bent over backwards helping me choose the right combinations , and correct sizing.Fantastic service... See more

Company replied

Company details

  1. Men's clothes shop
  2. also in
  3. Bespoke Tailor

Written by the company

Iconic British Menswear on Jermyn Street. Step into the world of timeless British style at Harvie & Hudson, an iconic shirtmaker in the heart of Jermyn Street, London’s historic menswear destination. With over 75 years of heritage, we are renowned for bespoke tailoring, luxury business shirts, elegant jackets, and refined accessories — crafted for the modern gentleman with traditional values. Founded in 1949 by Thomas Harvie and George Hudson, our store quickly earned a reputation for English craftsmanship and attention to detail, dressing London’s most discerning gentlemen. Conveniently located near Fortnum & Mason, The Royal Academy of Arts, and St James’s Palace, Harvie & Hudson offers a truly British shopping experience, whether you’re seeking a tailored suit, classic cotton shirt, or unique gift.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(79)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Reliable

Reliable. Quick delivery.

5 April 2019
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

We really appreciate your kind words Mr.De Ron, thank you for taking the time to write up a review.

Rated 5 out of 5 stars

Beautiful!

Beautiful!
and of the highest quality.
Impeccable service.
Always a great pleasure doing business with Harvie & Hudson.

10 March 2019
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

We're very glad to hear that you have found our service to be of impeccable standard. We hope you shop with us again soon. Thank you for taking the time to review us.

Rated 5 out of 5 stars

Top Quality

Excellent shirts made to the highest standard. Good sales team, polite, efficient and knowledgeable.

Really can’t fault the product of the team.

5 March 2019
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Thank you for your feedback, we hope to see you again soon!

Rated 4 out of 5 stars

Great Shirts but poor customer service experience

Great shirts at fair price. I firmly believe with H&H you get what you pay for. I have been buying shirts from them for almost 10 years and believe they are right at the perfect quality to price point. Excellent detailing and in slim fit a good fit for me.

My only gripe is that their website does not keep up with stock levels a several times over the years I have order items online to later be told they are not available. Most recently I was also charged for an unavailable item and only when I queried why it had not been delivered with a large order was I refunded. Old world charm is all well and good but a better grip of the order process would be appreciated.

5 March 2019
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Thank you Neil for your constructive feedback. We're sorry that you have experienced some hitches when ordering with us on our Website. Our online stock is pulled from both our store and warehouse and unfortunately due to this, sometimes stock is sold in store before our pickers are able to grab these for our online orders. This is something we are working hard to minimise, and we hope that when you order with us again in the future your experience is much more favourable.

Rated 5 out of 5 stars

Purchased jacket on line click & collect

Purchased jacket on line and collected from Jermyn St. Process was painless. Staff in Jermyn St were delightful. Jacket is very good value.

5 March 2019
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Mr. Morley, we're so happy to hear that you had a painless process ordering from us online and that you had a great experience in our Flagship Store. We hope you enjoy wearing your Harvie and Hudson Jacket!

Rated 5 out of 5 stars

V good

V good. As described.

5 March 2019
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Thank you Mr. Geary for your review of Harvie and Hudson. We hope to continue to provide you with excellent service and products in the near future.

Rated 5 out of 5 stars

Besides being excellent

Besides being excellent, the staff is really nice to you, when you screw up an order. They have the fastest delivery service to the USA
and wonderful people to speak with on the telephone. Now, do not get me started on their shirts!

20 February 2019
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

We appreciate your positive review Eric, we hope you continue to enjoy our products for years to come!

Rated 5 out of 5 stars

Great products

Great products, good advise, well priced for the quality, reliable and excellent service through the on line web sight.

19 February 2019
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Thank you for your Feedback Mr. Bate, we are so happy to hear you enjoy shopping through our Web Site.

Rated 5 out of 5 stars

Best of the bunch

Without doubt my go-to Jermyn Street choice for shirts and all gentleman's clothes. Quality and charm in one.

19 February 2019
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Thank you for your wonderful Review Mr. Bagnold, we're grateful for your continued custom.

Rated 5 out of 5 stars

Absoluely outstanding

Top shelf service, prompt delivery, great products very well priced. As an overseas buyer, I have to trust that sizes match, the quality stands up, and that service is reliable. They have fully earned my trust to the degree that I no longer shop in the US or Canada

19 February 2019
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

We greatly appreciate your review Matthew, we hope to continue to provide you with the level of service and care you are accustomed to for years to come.

Rated 5 out of 5 stars

Super fast service

Super fast service. I would recommend to anybody.

19 February 2019
Unprompted review
Harvie & Hudson logo

Reply from Harvie & Hudson

Thank you for your review Rask, we're happy to hear you enjoy our service!

Rated 5 out of 5 stars

Love the staff and the product

Love the staff and the product - one of the last truly family runs businesses on Jermyn St and their authenticity and charm really adds to the experience. I have been shopping here for years and the shirts and suits really hold up well and the prices are way more competitive than certain bigger brands who outsource their work to Asia and beyond.

14 February 2018
Unprompted review
Rated 1 out of 5 stars

Simply diabolical service and a lack of …

Simply diabolical service and a lack of basic care and attention in their customer service and dispatch.

Uniquely and consistently incompetent. I had previously order from them with teething issues, but I put that down to isolated bad luck, and tried them again. More fool me. A lesson learned.

On my second order, they dispatched the wrong size and wrong item. When I called to complain (with a deep sinking feeling after the last time's problems) they offered to dispatch by courier a replacement.

When it arrived, it was the wrong item. Again.

3 orders, 3 incorrect. 100% record in ballsing things up. How do you even do that? That's impressive commitment to ineptitude.

I find this simply amazing that given the prior issues, they would fail to check and check twice at the picking and packing stage in order to rectify their error and retain a customer.

I now have an item that I have paid for that I don't want. The sale cost was £25 + £6 or so P&P. Not a great deal in the grand scheme, so I'm admitting defeat and not even going to bother with the hassle of returning and exchanging. Honestly, it is not worth the pain. I'll swallow the £31 loss and be grateful that I got off relatively lightly.

They are a frustrating shambles. A retail nightmare and incompetent at every turn. Believe me, trade up in price to £100 per shirt and go with someone who can get the basics elements of retail right, because this lot haven't a clue.

13 February 2018
Unprompted review
Rated 1 out of 5 stars

Useless company who lie

I ordered a pair of trousers early Nov for a Ball 2 Dec, they sent it to the wrong address, lied about being to busy then sent me texts to say they would be here: it didn't turn up even though I waited to 2359 as requested. They then sent 'another pair' after I asked them (to stupid to think of that them selves) This pair were dispatched, I sent the dispatcher a message to put it in a safe place, they didn't deliver and lied about putting a card through my letter box. The company are incompetent, lie and should never be used. I lost a massive amount due to them not being good enough to sent 1 pair of trousers!!!! avoid this useless company at all costs. trying to send them 2 days after they were needed, 3 weeks after the order!! They have got the money so that will be fun trying to get back as I am sure they will lose that as well!!!!!

1 December 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look