Hatloes Carpet One Floor & HomeReviews 

76
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

5 stars to Hatloe’s for a great experience from start to finish of our large carpet job! Scott Gregerson was a pleasure to work with, helping us figure out our best options for carpet, scheduling ins... See more

Rated 5 out of 5 stars

Loved working with Lisa and Karla to design my bathroom remodel - they both have an eye for design and color and easy friendly personalities. After about three - complete tile ensembles -(flooring,... See more

Company replied

Rated 5 out of 5 stars

The entire process of choosing the flooring (and an appropriate paint color) was great! Scott Gregerson was so helpful! We took home samples and found the best flooring for our needs, and they hel... See more

Rated 5 out of 5 stars

We couldn't be happier with our new Hunter Douglas Ultra Glide shades and we are so grateful to our Design Consultant, Lisa, at Hatloe's who guided us through the process. Lisa came to our home twic... See more

Company replied

Company details

  1. Home & Garden

Written by the company

Our family-owned Everett Hatloes store features far beyond flooring into our Benjamin Moore full paint center and Hunter Douglas window coverings. We're here to cover all of your decorating needs under one roof.


Contact info

4.9

Excellent

TrustScore 5 out of 5

76 reviews

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4.9

All reviews

(76)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

5 stars to Hatloe’s for a great…

5 stars to Hatloe’s for a great experience from start to finish of our large carpet job! Scott Gregerson was a pleasure to work with, helping us figure out our best options for carpet, scheduling installation that fit into our schedule, and staying in touch with us through the entire process to make sure all was going smoothly. Jeff Baron installed the carpet, and despite some tricky spaces finished faster than expected, and did a phenomenal job. Hatloe’s great customer service, quality products and professional installers are a guarantee that we will continue to rely on them for any future flooring projects!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience working Karla.…

I had an excellent experience working with Karla for my carpet selections. Karla carefully measured my space to ensure a perfect fit, even accommodating a custom layout without any issues. Karla let me take carpet samples home , which made a huge difference in seeing how the colors, patterns, and textures worked in my own lighting. I highly recommend Karla to anyone looking for both quality service and knowledgeable advice.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Hatloes Carpet One did a great job for us. Scott helped us find the perfect carpet. Mike and Roger did a wonderful job installing it. We are happy with the result and highly recommend the company.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Hatloe's for your excellent service.

I've worked with Hatloe's before with carpet and granite. I love their personal attention and their great quality.
When it came to recarpeting my whole house, of course I went to Hatloe's and Scott was my personal assistant.
Their occasional installer came out and installed the carpet. He was doing a great job but on the day he did the stairs I was at work. He did the stairs how he wanted them. Not how I wanted them. I called Scott and let him know. He came out and looked and Hatloe's made it right!
I'm so glad I chose Hatloe's!
Thank you Hatloe's for your excellent service.
Nancy Ball

3 February 2026
Unprompted review
Rated 5 out of 5 stars

We recently had the pleasure of working…

We recently had the pleasure of working with Hatloes for purchase of a new hardwood floor project.
Karla Duffy was our salesperson whose expertise and attention to detail made the purchase and installation easy.
The process was straightforward and completed within the expected timeframe. The installers were detailed and made sure the job was done to our expectations.
We would recommend Hatloes for any home improvements.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

We are happy we picked Hatloes

Our project started out with bidding. That was just the beginning. One part of this project led to many other issues . It was becoming very overwhelming. We had Hatloes come out and the representative they sent was Scott Gregerson. Scott listened to our concerns. This is really a homeowner's nightmare in logistics and cost. I can say that Scott heard that and he took the time to guide us through the project and what to expect. We met with the installers, they were great. We chose our product. Our installer did a great job. We opted to have our fireplace redone also. Jason and Steve did a wonderful job. Everyone who has seen our finished project have been impressed. We love it. We are happy we picked Hatloes

1 August 2025
Unprompted review
Rated 5 out of 5 stars

I make it a point to leave a review…

I make it a point to leave a review when the customer service is extraordinary and I am happy to do so for Karla Duffy. She patiently and knowledgeably answered my many questions, took time to show me everything, to provide me samples and excellent suggestions for materials. I couldn't have been better served if I'd been royalty! Grateful thanks, Karla. Dawn

27 June 2025
Unprompted review
Rated 5 out of 5 stars

A Very Good Experience.

We had a very nice experience working with Lisa Parkinson at Hatloe’s. She was very helpful in choosing our carpet and we did not feel pressured or like we’re were being upsold product. The installers were also top notch and very professional. We are very pleased with the overall experience at Hatloe’s.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Thank you, Karla

Karla was delightful to work with, she was friendly, knowledgeable, has a great eye for design details and she listened to us and what we liked. Karla helped us update our bathroom and got it done before our guests arrived! The installers were efficient, professional and friendly. Karla also helped us select new carpet for the living room to be installed soon. Hatloes has lots of quality samples from which to choose.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience

I had an excellent experience! My home has very large, custom-sized windows, and I was worried about finding a company that could accommodate the unique sizing and still deliver quality work. From the start, their team was incredibly professional and attentive. They took the time to understand exactly what I needed, and they delivered perfectly.

The installation was done with great precision- everything fits seamlessly, and the craftsmanship really shows. I appreciate how detail-oriented they were, making sure every measurement was exact and the finish was clean and secure. It’s clear they take pride in their work.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Great service/Great products

The entire process of choosing the flooring (and an appropriate paint color) was great! Scott Gregerson was so helpful! We took home samples and found the best flooring for our needs, and they helped select a paint color that looks fabulous in the room!

Jeff Baron is the in-house carpet installer. He arrived right on time, and did a fabulous installation, including inside 3 closets: one that had a water heater and another had a furnace. It all looks amazing! We couldn't be happier!!!

We will always choose Hatloes for our flooring needs! Five stars!!!

14 October 2024
Unprompted review
Rated 5 out of 5 stars

It was great!

Scott G was extremely helpful in my choosing new carpet for TV room and hallway. Mike, the installer and his aide Roger did a great job, finished when they said they would, and were great with the dog!

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Professionalism throughout the entire experience…

From the time we walked into the store and met with Scott to the install, it was nothing but a positive, very positive experience. Scott presented us with flooring options and helped us with our decisions. He made it easy. Scheduling the install was smooth and convenient. Jason, the installer, was friendly and did a great job. We enjoyed interacting with him during the job.

5 January 2024
Unprompted review

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