Haute Swimwear Reviews 

Ordered from their 4th of July drop THE DAY it dropped on June 13th. I assumed since it was a drop specifically for the 4th of July it would come in by the holiday. WRONG. It is now July 14th over a month later and my 4th of July swimsuit just shipped yesterday. If you are branding a drop for a specific holiday make sure you have the manpower to actually get it to the customer by that holiday!!!!!!

AVOID THIS COMPANY! (Haute Swimwear). I ordered 2 swimsuits and received 4. I notified Haute Swimwear and they denied their error. They will not refund the duplicate order. Talk about not wanting brand loyalty! Thankfully, I used a credit card and will be filing a chargeback.

Repeat buyer from this store. I live in FL so I’m always looking for new swimwear. They have the cutest patterns and styles. Material is good quality. Packaged with care and fast shipping too!

Great quality bikinis !!! Sizes are accurate and there's a big range of options for colors.

Love this brand! The bikinis are super cute, flattering, and have such unique designs. I always get compliments when I wear them. Can’t wait to order more!

The ABSOLUTE WORST PLACE EVER!! No phone number, cheap products, stole my return and wouldn’t give me store credit, no way to get ahold of them, size large was smalller than a medium. TRASH TRASH TRASH!!! Please DO NOT ORDER FROM HERE!!!! HORRIBLE HORRID

First time leaving a review but I am done with these types of companies. Why brand yourself as an American company when you ship directly from China? Did you think people wouldn't notice? In that case I expect the swimsuits to be EUR 10 max, not EUR 100+. Absolute scam, and absolutely not worth it. Too bad I cannot leave a 0/5 stars review.

Ordered for €186. Items shipped from China despite US branding.
Returns are NOT refunded, only store credit.
This is misleading and not clearly communicated before purchase.
Would not recommend ordering here.

Ordered 3 weeks ago. Paid for 3-6 day rush shipping and still haven’t received. Refused to provide me a refund and just reply to my emails with totally generic “we’re sorry”. Had to report the charge on my credit card as fraud since I never received my order

Order never arrived, no tracking details, nothing. Ordered more than a month ago… not even an answer of customer service…

Abysmal customer service, items sometimes are on “back order” and they refuse to update you. Two of my sets didn’t ship for WEEKS and once they finally did they came directly from china and took another two weeks to get here. Quality is not there for the price and the complete unresponsiveness of the brand’s customer service speaks volumes. Give your money to someone else.

I have ordered with them a lot and never had many issues. Designs are gorgeous, quality mediocre. I loved their new drop, and decided to order. I look at the site a week later, and all of the sudden the designs are a “pre order” for many weeks later! I contacted them and they admitted they made a mistake so I asked to cancel my order. A few weeks later a couple days before the actual “shipping date” on the website I decide to give it another shot. I ordered again. Now we are one month later and my order still hasn’t shipped!! I contacted a little after two weeks, they told me would ship in week of 23th of february. Now we are the 7th of march and still nothing. This is absolutely disgusting and unacceptable. It’s basically starting to become a scam at this point. I no longer recommend this brand at all. Please be careful.

I looooove this company! Have 2 of their bikinis that I’ve had for 3 years now and I love them! The quality is so amazing, you couldn’t tell that I’ve had them for 3 years! And being an ittybittytittycommitee gal, the tops are super flattering for us small chested gals! Can’t wait to get another one for the summer!

They sent me the wrong bikini top - 6-7 weeks later and I still haven’t had a response to my email. Won’t be purchasing from them again - customer service is shocking

If I could give a negative review I would. The first time I bought from them, they had a deal for purchasing 3 suits for like $99 or something like that. I read their exchange and return policy prior because if there is one thing for certain, suit sizes vary. None of the suits fit so I e-mailed them and set up an EXCHANGE for a smaller size. A few days later I got an email confirming that they got my suits and issued me a "gift card" (which is really a promo code) for the total I paid minus a return/restocking fee. I reminded them I just wanted to do an exchange to which they replied they don't do exchanges; I can use my credit to repurchase the suits in the size I needed. When I tried to check out with the exact same 3 suits in my cart in smaller sizes, I was advised that I can't use a "promo code" on discounted items and that I would have to pay full price of the suits which was $70+ a suit vs getting almost 3 for that price. Haute customer service did not care. I sat on my $83 credit for a couple years as I was pretty annoyed with getting screwed. Had I known that or that been clearly stated anywhere on their website or in the email I sent to them prior to returning the suits, I would have just kept them. Flash forward to my current issue. I decided to give them a second chance and use my credit. My total came to more than my $83 credit so I ended up paying around $35 in cash. It was a holiday order so I purchased package protection due to an increase rate of package theft and loss. Low and behold, I got an email saying my package was delivered but when I got home, it was not in my mailbox. I checked with my neighbors and emailed Haute immediately to let them know I never received the items. I was advised they will investigate the matter and get back to me. 10 days later, I still did not have a reply so I emailed them again, to which I got the same reply - they are still investigating. I have never dealt with package protection but is it not similar to mail insurance? File a claim and get a refund? It has now been a month since I originally contacted them about my lost package and no resolution so I reached out to my credit card company who was able to refund the $35ish I paid on my card. Ironically, Haute finally replied to me saying since my credit card refunded me, they no longer owe me a refund. What about the refund of my gift card? Which was a majority of the total. They said they cannot reissue with gift card and on my receipt, it does not show as a gift card payment it shows as a "discount". So now I am completely out almost $85 and I do not have a single piece of swimwear from them. They basically scammed me out of that with their bogus practices. BUYER BEWARE!!! I would not even put yourself in the position of needing to deal with their customer service!

Their shipping timelines are incorrect. I ordered several swim suits for vacation following the guidelines for shipping online and even expedited the shipping… waste of money.

Really disappointed with this store. I placed an order that never arrived and, after waiting weeks with no response, I had to reach out myself just to find out what was going on. They told me they would cancel the order and issue a refund “within a few days,” but they still haven’t done anything — no cancellation, no refund, not even an update.

The lack of communication, the delays, and the overall unprofessionalism are unacceptable. A terrible experience, and I definitely won’t be buying here again or recommending this store to anyone.

Buyer beware.
This company is a flat out scam.
The positive reviews are obviously fake.

I love Haute Swimwear, their bikinis are so high quality and are perfect for any occasion. I found myself packing my pink gingham bikini for every single trip I went on this summer, and it was a life-saver when I didn’t know what to wear!