Havealook Website Design Reviews 

231
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We had a good experience with Havealook for hosting our website. Their team was supportive, professional, and helpful throughout our time with them. Thank you for the great service!

Rated 5 out of 5 stars

Our website went from dream to reality with the help of Havealook. The easy to follow design set up sheets were brilliant and easy to communicate exactly what we were after. Our designer was promp... See more

Rated 5 out of 5 stars

Have done two websites with HAL, this time we are did a face lift and redesign of the first site. We're very glad on how things have turned out very unique and vivid design hopefully will do an upgr... See more

Rated 5 out of 5 stars

We are a non profit basketball club needing a web page to cover all aspects of our club from registrations, links to game times, information on our club etc. The set up of the web pages is great and... See more

Company details

  1. Web designer
  2. Business-to-Business service

Written by the company

Havealook Websites provides affordable websites from only $395, an easy to use CMS, and are experts in mobile friendly website design.


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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1-star

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4.9

All reviews

(231)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and professional team

I've dealt with HaveaLook over the past 2 years and I have nothing but praise for their customer service. They are always available at the end of a phone, and willing to help on any problem. This was especially important when setting up the website initially. Well done Paul, Grant and the others.

23 April 2017
Unprompted review
Rated 5 out of 5 stars

Straight to the top

Such a great team to work with, excellent communication. We are 100% sure that we picked the right team. Trevor you have given outstanding customer support. Thank you Havealook

29 March 2017
Unprompted review
Rated 5 out of 5 stars

HAVE A LOOK @ HAVEALOOK

Nothing but praise for this Co. Professional, friendly and customer orientated. We were not getting traffic on our old site but that has all changed, over 300 views last month.
thanks Havealook team for a great service. Keep up the excellent work.

Roger @ smartfleet

9 March 2017
Unprompted review
Rated 5 out of 5 stars

The club wanted a visually dynamic yet informative website.

After researching numerous companies, our club decided on Havealook to create and build our new website.
Patiently, the developers worked with our list of needs and wants to produce a website which has had a positive impact on the club's communications.
Editing the website is quick and easy, meaning that it is kept up to date with relevant information and news - a must when communicating with 800 members.
The ongoing support is just an email or telephone call away which is reassuring.
Cranebrook United SC gladly recommends Havealook for value, customer service and outstanding product.

9 March 2017
Unprompted review
Rated 5 out of 5 stars

Seamless Process

Our website was built by Havealook and from start to finish it was a hassle free process with results that were beyond my expectations. I was speaking with someone throughout the entire process and was never left in the dark with what was going on from day 1. The system used to make updates to my website is very easy (and I'm not a tech head) giving me confidence to always update my website with new pictures and information keeping my site fresh. The design I could not be happier with, I spoke with a graphic designer directly throughout the build of the website and he nailed it. But the best part of it all is the support. If I have a question on how to make an update to my website, I just call up or send an email and they walk me through it. Its refreshing not being put through to an overseas call centre, you just know you are speaking to someone in Australia and they are all friendly and very helpful. Will definitely recommend to friends & clients in the future.

9 March 2017
Unprompted review
Rated 5 out of 5 stars

well Done Havealook

This is my first web page ever and only had a small idea of how i wanted my web site to look but had no way of explaining it so i gave the Havealook team some web pages i liked the format and layout of, told them i wanted it to be clean, sharp and have a bit of a wow factor about it. It was hard for me at first to get my ideas across to them but with patience they coaxed me along and in the end i pretty much gave them free reign to see what they could come up with for me.
Well what they came back with blew my mind, i am so impressed with the final design and the help they gave me was sensational. They explained things over the phone whenever i had any issues and their tutorials are excellent in explaining how to go about adding and updating things as i got to learn my way around the website.
The initial cost while a little daunting at first, becomes less of an issue when you look at the final results. Im loving it and the ease in which i am able to manage it myself is fantastic. Well done Havealook..Aggravated Cutting

27 February 2017
Unprompted review
Rated 4 out of 5 stars

Extremely helpfull

First call to help line absolutely useless second call spoke to a consultant that could not do enough for you and was extremely helpful in every way. would not leave the problem until it was fixed.
This type of person is the type you would be happy to employ very conscientious

27 February 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic website created with no headaches

WOW!!! We are so happy with the website Havealook created for our new company. It turned out better than we envisioned! The whole process was so much easier than I thought it was going to be. The online tutorials that explain how you manage your website after it is designed is very easy to understand. The support guys have been so patient with me and what little changes I wanted done. Couldn't be more happier!!!

23 February 2017
Unprompted review
Havealook Website Design logo

Reply from Havealook Website Design

Thank you for your review Candice! :)

Rated 4 out of 5 stars

Customer Experience with Havealook

My experience with Havealook has been sublime. They completed all tasks in a timely fashion, were upfront regarding costs and their scope of work and I am extremely happy with the finished product. And to top it all off, they were friendly and took time to explain any questions I had. I have already recommended them to other small business owners I know and can't thank them enough for all their hard work and professionalism.

18 February 2017
Unprompted review
Rated 5 out of 5 stars

Highly efficient team, excellent value for money, consistent communication.

Very impressed with their services and will recommend other business associates to Havealook. What impressed me most was that Havealook had members attend our office for our own convenience who explained, in detail, the website building process step by step. What was even more convenient was Havaelook's website building set-up sheets which contained tutorials of what material and information they required from us. Having previously engaged a website designer who did not deliver on my expectations, the systems and processes that Havealook have implemented ensured that my website building process was seamless. They've definitely done this before. Again, to the team at Havealook thank you!

17 February 2017
Unprompted review
Rated 5 out of 5 stars

Great looking website, easy to manage & excellent value

We are a fund manager and were referred to Havealook by an industry colleague. We have been using havealook for over 3 years now and for the following reasons, we are absolutely delighted with them:

1. Excellent value for money
2. Simple and easy to use web update system
3. Highly responsive customer service

From time to time we need to update our web site, instead of employing an expensive IT consultant which would cost time and money, I simply log into the system and make the relevant changes.

I am not an IT person but relatively tech savvy (which may help a little bit) however if I haven’t done an update for a month or two and forget how to do something I simply ring the service line and they walk me through it.

We upload files, photos, text, etc all with ease and for free. I like it because we make changes to the web site instantly and it does not waste management time or money…..

I cannot recommend Havealook more highly.

PS. I have used other web site management systems that use word press.....in my opinion Havealook's is much easier and far superior.

9 February 2017
Unprompted review
Havealook Website Design logo

Reply from Havealook Website Design

Awesome Joe

Rated 5 out of 5 stars

Pleased with results

Website designed in no time at all. Problems were sorted quickly. Staff are always friendly to someone who does not always understand "computer" language. Ongoing support and troubleshooting worthy of congrats.

31 January 2017
Unprompted review
Rated 5 out of 5 stars

Great Website

My business has been with Havealook for quite a few years now. We have always experience excellent service at a really fantastic price. Would recommend to anyone.

10 January 2017
Unprompted review
Rated 4 out of 5 stars

excellent creative skills

After a short brief with our website designer, they "nailed" the look and feel of our site first time around, a couple of small Tweeks were requested, and the site was finished. During the entire process, the havealook team were always their to answer calls and return emails promptly, The entire team offer quick service, great communication, and excellent design skills, we are more than happy with our website, a BIG thank-you.

12 December 2016
Unprompted review
Rated 1 out of 5 stars

DO NOT USE !!!

Steer clear of this Company! After offering to pay for a website for an amateur sports club in NSW (which was eventually not utilised by the Clubs Committee), I have not been able to get $1 back of the approximately $1000 invested in trying to get a website off the ground. The owner of the Company is hiding behind terms of agreement clauses, claiming that 'lots of work' has already gone into the website. Not one bit of content was provided to the Company, all I did was pay the $1000 and hand over the project to this particular sporting to Club to utilise the service and get a website up and running, unfortunately, the volunteers of that Club didn't utilise my offer, and I have been left out of pocket... NOT ONE CENT OFFERED TO BE PAID BACK !!! Just a 'bad luck, you signed up, we keep the money' response. STEER CLEAR OF THIS COMPANY AT ALL COSTS!

15 November 2016
Unprompted review
Havealook Website Design logo

Reply from Havealook Website Design

Hi, please contact us

Rated 5 out of 5 stars

Couldn't be happier.

We are thrilled with the website that Have a Look provided us. Their customer service was fantastic, every part of the process was easy and well supported. The finished product was exactly what we were after and maintaining the website is an absolute breeze that a monkey could easily accomplish. Being an incorporated group it is vital that we have an easy to use website that can be easily passed on to people with various computer skill levels, Have a Look have provided this to us and we love that their customer support service is in Australia and is therefore convenient and user friendly. We couldn't be happier.

23 May 2016
Unprompted review
Rated 5 out of 5 stars

Simple process, quality product

Havealook made setting up my website a simple process. An initial meeting gave me all the information I needed and the process progressed as I was advised it would. I couldn't have been happier with their service.

19 May 2016
Unprompted review

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