Hawes & Co Reviews 

602
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Damien from Hawes And Co Raynes Park has now sold both of our flats. He has worked so hard for us throughout and his communication with both parties has been excellent. Thank you so much for all yo... See more

Rated 5 out of 5 stars

Hawes did a great job of managing my rented house for over 2 years. They also found some top tenants for the duration. Staff - special mention to Reece my property manager - were excellent in commun... See more

Rated 1 out of 5 stars

Don't make the mistake of signing up for property alerts with these cowboys. After briefly receiving rental alerts from the Raynes Park branch last year I've tried dozens of times to be removed from t... See more

Rated 5 out of 5 stars

WIMBLEDON VILLAGE. Stephen & Malcolm are so professional. They always kept us up to date. They went above & beyond obtaining so much information to help me. As an executor of my Mother's Estate, they... See more

Company details

  1. Estate Agent
  2. Apartment Letting Agency

Written by the company

Hawes & Co Founded in 1885 with four closely linked offices in Wimbledon Broadway, Wimbledon Village, Surbiton and Raynes Park. We cover this area with extensive marketing and local knowledge to offer expert estate agency and lettings services. The current directors have all been in the partnership for over 30 years and are all involved in the day to day running of the business dealing with clients in the front office.


Contact info

4.1

Great

TrustScore 4 out of 5

602 reviews

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4.1

All reviews

(602)

14 reviews in the last 12 months

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Rated 1 out of 5 stars

HAWES & CO ESTATE AGENTS - SHARP PRACTICE NEEDS TO BE CALLED OUT

Ms. Tracy Bowler (Goodfellows/Hawes & Co Raynes Park) again I find myself no less than 4 years writing about your professionalism. Following what I can only add as a disastrous rental through you and your colleague where you tried to bully, coerce and force me to landscape a garden to meet a tenant (who failed to pay his rent following your advice), I am back again highlighting you MS. Bowler. Not more than one week past your colleague visiting me to assess, advise and undertake the marketing of a property for rent, being assured this is your busiest period and you had a whopping December rental market. Taking his advice, we agreed to put it on the market as per his advice. Yesterday, you phoned me failing to announce yourself, when pressed for your surname, the lights went on! Your line of communication opening with would I reconsider the type of renter, lower the price based upon the market being particularly slow at the moment, in complete contrast to your managers advice? Knowing how you operate MS. Bowler and the sharp practice you use to undermine your clients I put you straight, at no time would we work with someone of such little integrity and dishonesty. Collecting my keys from your office today, your cowardice is noted, you cannot look a client in the eye as you have so much to hide. A SERVICE WHICH I THOUGHT WAS WORTHY is TARED BY YOUR EMPLOYMENT AND CONTINUED EFFORTS TO MISLEAD PEOPLE.

10 January 2023
Unprompted review
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Reply from Hawes & Co

Dear Ms Cowman, Thank you for your review, although I was sorry to read it's contents. We will look into your comments, and where lessons are to be learnt, they will be. I wish you all the best for your let. Max Chapman, Managing Director, Hawes & Co.

Rated 5 out of 5 stars

Hawes & Co were there throughout the sales process

We put our property on sale with Hawes & Co (Surbiton branch) as we had previous dealings with them. We had originally purchased our property through them and choose them because of all the times we dealt with them, they were very professional and the advice given was excellent and now 8 years later for the sale of our property, this time was no different. I also forgot to mention that Hawes & Co were always responsive to our queries and never had to wait too long for replies. Throughout the sales process, Amir and Richard from Hawes & Co always kept us up to date and when the first two sales broke down and the third was looking it might go the same way, a quick call to Richard had put all our fears to rest and the sale was finally completed 8 months later, phew.
Thank you Amir & Richard for getting it past the line!

11 December 2022
Unprompted review
Rated 5 out of 5 stars

Damian

Damian, John & the Hawes team in Raynes Park were great during our recent house selling process. They were proactive, responsive and friendly to deal with. I would thoroughly recommend them.

19 December 2022
Unprompted review
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Reply from Hawes & Co

Dear Howard, thanks so much for the brilliant five star review and recommendation. We're so happy you had a great experience selling through our Raynes Park office and that they were so proactive and friendly. Best Wishes, Lydia Pickard (Hawes & Co).

Rated 5 out of 5 stars

Thank you to Hawes & Co for helping us…

Thank you to Hawes & Co for helping us with the purchase of our new home! Damian was great throughout the whole process, keeping us informed at whole time and supporting with all our enquiries.
Davide and Francesca

2 December 2022
Unprompted review
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Reply from Hawes & Co

Dear Davide, thanks for the wonderful review. Its so brilliant to hear how great Damian at our Raynes Park office was throughout the whole process of purchasing your new home! Congratulations. Best Wishes, Lydia Pickard (Hawes & Co)

Rated 5 out of 5 stars

Selling somewhere is always stressful

Selling somewhere is always stressful. This one pushed me to the limits, but the Surbiton team were always helpful, mediating between me and the buyers and finding another buyer quickly when the first one dropped out. Particular thanks goes to Richard Wellington who, towards the end of the process, went above and beyond.

I would also recommend the lettings department, which handled everything very well for the two years I had the property let out.

14 December 2022
Unprompted review
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Reply from Hawes & Co

Dear Sarah, thanks for the glowing five star review and recommendation. We're so pleased your experience with Richard and the Surbiton team was so wonderful. Best Wishes, Lydia Pickard (Hawes & Co)

Rated 5 out of 5 stars

It was a wonderful experience working…

It was a wonderful experience working with Hawes & Co., especially Sara Cornish, who was extremely helpful when we encountered issues and delays from our previous landlord.

30 November 2022
Unprompted review
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Reply from Hawes & Co

Dear Hamide, thanks for the lovely five star review! We're so pleased you had such a great experience with Sara at our Surbiton office. Best Wishes, Lydia Pickard (Hawes & Co)

Rated 5 out of 5 stars

Richard and the team were very…

Richard and the team were very professional and responsive. Very happy with service!

8 December 2022
Unprompted review
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Reply from Hawes & Co

Dear Beth, thanks for the lovely five star review. Best Wishes, Lydia Pickard (Hawes & Co)

Rated 5 out of 5 stars

Great experience

Great experience from day one all the way through to exchange. Special thanks to Damian Anderson for being so proactive and accommodating. Highly recommended!

2 December 2022
Unprompted review
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Reply from Hawes & Co

Dear Karolina, thank you for the lovely review. We are so pleased you had a brilliant experience from day one through to exchange with Damian. Best Wishes, Lydia Pickard (Hawes & Co)

Rated 5 out of 5 stars

Great experience with Damian Anderson and Hawes & Co's Sales team

We recently bought our soon next home via Hawes & Co, and their services were amazing. Damian Anderson commitment towards their client, mediation making sure both ours and the seller requests were met, and understanding of our chain complication has been extremely helpful. We would definitely consider Damian and Hawes if we'll decide to sell again in the future.

2 December 2022
Unprompted review
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Reply from Hawes & Co

Dear Amedeo, massive thank you for the fantastic review. We're so pleased your experience with Damian was so wonderful and that he was so committed. Best Wishes, Lydia Pickard (Hawes & Co).

Rated 5 out of 5 stars

Damian Anderson of Hawes & Co Raynes…

Damian Anderson of Hawes & Co Raynes Park was in charge of selling our property. He made a monumental effort and put in a lot of legwork in what was a long and drawn out process (due to issues further down our chain). He always made time for us, and showed patience and consideration at all times, going 'over & above' to make things happen. I would have no hesitation in going with him again in future, and would recommend him to anyone.

2 December 2022
Unprompted review
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Reply from Hawes & Co

Dear Lawrence, thank you kindly for the glowing review and recommendation. We're so glad to hear you had such an amazing experience with Damian and that he made a monumental effort in selling your property. Best Wishes, Lydia Pickard (Hawes & Co).

Rated 5 out of 5 stars

Would definitely recommend Hawes & Co

Hawes & Co in Wimbledon managed the sale of a property we had been renting out in Wimbledon. From the start, they were great at communicating around planned viewings and in providing feedback.
They were also very good at keeping us updated with news from the buyers side and reassuring when mortgage approvals took ages to go through the system.
I would definitely recommend.
Paul Mannell is particular was extremely helpful and professional.

25 November 2022
Unprompted review
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Reply from Hawes & Co

Dear Niki, thank you so much for the wonderful review. We are so pleased you had such an excellent experience with Paul and the team at our Wimbledon Town office! Best Wishes, Lydia Pickard (Hawes & Co).

Rated 1 out of 5 stars

If I could give one star I would

If I could give one star I would. Be aware people. They use a contractor called LJ Ward for their emergency contractor services. These guys came to out flat and stole out jewellery. Do not use.

17 March 2022
Unprompted review
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Reply from Hawes & Co

Dear Kim, I'm sorry to read your review. LJ Ward have worked with Hawes for over 20 years, and this is the first time that any type of accusation has ever been made.Your complaint was investigated by both ourselves and the police at the time, and we were both unable to establish what happened to your jewellery. Best wishes, Max Chapman (Managing Director, Hawes & Co).

Rated 5 out of 5 stars

Recently sold our property with Hawes &…

Recently sold our property with Hawes & Co Wimbledon. We had an assistant sales manager Paul Mannell who made the whole process smooth and easy. Paul's communication and response time throughout everything was fantastic. We also chose Hawes&Co after meeting Paul when he valued our property as he was very easy to talk to and didn't make us feel pressured at any point. Thanks again!

1 December 2022
Unprompted review
Hawes & Co logo

Reply from Hawes & Co

Dear Stephanie, thanks for the wonderful review, so pleased to hear you had such a brilliant experience with Paul and that he made the process of selling smooth and easy. Congratulations. Best Wishes, Lydia Pickard (Hawes & Co)

Rated 5 out of 5 stars

An honest and trustworthy estate agent

Bought 2 flats and let one within a couple of weeks.
Very proactive - Sarah even chased my solicitor when needed. Very personable, a delight to deal with and I always thought honest and trustworthy.

22 September 2022
Unprompted review
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Reply from Hawes & Co

Dear Peter, massive thank you for the kind review. We're so pleased you had such a brilliant experience with Sarah and the sales & lettings team at Hawes & Co. I will pass your appreciation on to her! Best Wishes, Lydia Pickard (Hawes & Co)

Rated 5 out of 5 stars

Thank you Antony Wood!

We are first time buyers and had best experience with this agency in Raynes park. Antony Wood was very helpful, and made this exciting but stressful process very easy for us! He is not only great estate agent, but also friendly person to deal with. Very rare these days! Thank you Antony!

11 November 2022
Unprompted review
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Reply from Hawes & Co

Dear Kristina, thank you kindly for the wonderful five star review. We're so glad your experience with Antony at the Raynes Park office was so brilliant and that he took the stress away from your experience! Best Wishes, Lydia Pickard (Hawes & Co)

Rated 5 out of 5 stars

Greg

Greg, Damien and all the team at Hawes have been unfailingly helpful and attentive.

The vendor is elderly and quite frail but the team from Hawes took great care with him.

Despite some ups and downs they were patient and considerate throughout.

12 November 2022
Unprompted review
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Reply from Hawes & Co

Dear Diana, thank you so much for the wonderful review. We're so glad the team at the Raynes Park office were so helpful and attentive! Best Wishes, Lydia Pickard (Hawes & Co)

Rated 5 out of 5 stars

Recommended

Mahul, Damian and the team were helpful and responsive during the entire process. They had great local knowledge, organised our viewings considerately and worked hard to get our sale through.

Many thanks

27 June 2022
Unprompted review
Hawes & Co logo

Reply from Hawes & Co

Hi there, thanks for the lovely five star review. We're so pleased you had such a brilliant experience with Damian and Mahul. Best Wishes, Lydia Pickard (Hawes & Co)

Rated 5 out of 5 stars

I highly recommend the services of…

I highly recommend the services of Hawes and Co. Raynes park office to anyone. Five star service, always a personal service nothing was ever to much trouble, at times you will always require a personal service, I cannot fault Damian and Antony’s dedication to our needs and requirements which was the sale of a family home of ours for over 75 years. In these challenging times you need the support and experience and I would not look any further. Thank you 🙏

4 November 2022
Unprompted review
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Reply from Hawes & Co

Dear Kev, thanks for the brilliant five star review and recommendation. I'm so pleased your experience with Damian and Antony at our Raynes Park office was so excellent and that they were so dedicated in the sale of your family home. Best Wishes, Lydia Pickard (Hawes & Co).

Rated 5 out of 5 stars

Damian at Hawes has been really great…

Damian at Hawes has been really great at assisting with the purchase process from the offer to completion. Always available and constantly providing updates.

8 November 2022
Unprompted review
Hawes & Co logo

Reply from Hawes & Co

Dear Robert, thank you for the fab five star review. I'm so glad your experience with Damian at the Raynes Park office was so great! Best Wishes, Lydia Pickard (Hawes & Co)

Rated 5 out of 5 stars

Transparent, courteous, and approachable

Stephen, Robert, and the sales team were very patient and courteous during a rather long and tedious house purchase process. The team was always at hand, was very accommodating with viewings and arranging access to the property, and promptly coordinated communications between both parties and solicitors. In what otherwise tends to be a very opaque process, the Hawes and Co. team ensured we weren't left in the dark.

6 September 2022
Unprompted review
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Reply from Hawes & Co

Dear Nahush, thank you for the excellent review. We're so pleased Stephen and the team at the Village office were so patient and accommodating in your house buying process. Best Wishes, Lydia Pickard (Hawes & Co).

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