Never signed up to them as i have never had a car on finance before. And then to make it even worse i get an email from them saying i have 14 days to cancel so i reply to there email mypcpclai... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Never signed up to them as i have never had a car on finance before. And then to make it even worse i get an email from them saying i have 14 days to cancel so i reply to there email mypcpclai... See more
Company replied
Brilliant service. My details were leaked from a company I used years ago and I didn’t know what to do. The team at Heirloom Fair Legal explained everything in plain English, handled all the paperwork... See more
Company replied
After getting a letter about my data being in a breach I was really worried. Rang Heirloom Fair Legal and they were so calm and reassuring straight away. Took the case on no win no fee, kept me update... See more
Company replied
Fraudulent access to my details. I have never signed up for this company and even if I did I would represent myself in any PCP car finance claims. Remove my details immediately or I will contact the F... See more
Company replied
Fairness isn't just in our name -it's the reason we exist. We're here to equip you with the support and tools to pursue fairness and justice across areas of financial law, including motor finance mis-selling, irresponsible lending, and bank fraud.
3-7 Temple Avenue, EC4Y 0DA, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
High quality service throughout my case, very professional firm who are flawless in their approach and knowledge of the areas the practise in.
I would like to extend a massive thank you to Erin Tinsley specifically for her assistance throughout. Timely replies to queries and very knowledgeable in her field.
Overall, cannot fault Hayes Connor, I have been thoroughly impressed by the service and they made the entire process stress free and very very easy for me.

Reply from Heirloom Fair Legal
Hayes Connor were absolutely fantastic in handling my case. I would personally like to thank Ben Brown for his professionalism and hard work - highly recommended.
Great experience from start to finish with Hayes Connor; and to Ryan in particularly who handled my case seamlessly and got me more than I anticipated with an out of court settlement.
Given this was a first time claim, I had many questions and hesitations, I was kept up to date every step of the way and Ryan promptly responded to every query I had. Very pleased with the service.
Would highly recommend this company and a huge thank you here to Ryan for the work he did on my case.
I went through Hayes Connor for a data breach and they have been brilliant from start to finish, communicated with me every step of the way, and got me compensation within a very short time frame, I’m really happy with the service and would like to personally thanks Liam who dealt with my case
Many thanks
Ben was fantastic from the start, I was kept very up to date with progress and given good advice in a complex case, which had a positive outcome

Reply from Heirloom Fair Legal
Richard was in charge of my claim, he kept me updated throughout the whole process. Very happy with the companies service. Highly recommend.

Reply from Heirloom Fair Legal
Ben took over my case and settled it very quickly. I am very happy we didn’t need to go to Court in the end
Great communication and out come .would highly recommend.

Reply from Heirloom Fair Legal
Very good solicitors an nothinks to much always respondeds to emails an calls

Reply from Heirloom Fair Legal
Ryan looked after my case. Throughout the process he kept me in the loop, he was informative, knowledgable, honest and very efficient. Would highly recommend Hayes connor.
The advice and guidance was extremely professional and useful and as a result, Ryan was able to have my claim settled out of court. Very impressed with the service received throughout, thank you Ryan.

Reply from Heirloom Fair Legal
I can thoroughly recommend Benjamin Brown who represented us for a data breach matter.
Benjamin is very hardworking and efficient. He provided clear and simple advice. He was very timely with his email responses, happy to answer any queries and achieved the outcome I had wanted.

Reply from Heirloom Fair Legal
Excellent communication and updates at all levels of the claim. Very reassuring and ensuring that they did all they could to save us having to do anything other than the bare minimum.
Had the clients interests at the forefront at all stages of the claim.

Reply from Heirloom Fair Legal
Unfortunately I didnt get any compensation because the defendant had an excuse i am sad that Ben and his team couldn’t help me but he told me what to do next and I will see this through i could not have got this far without him i will not give up

Reply from Heirloom Fair Legal
My solicitor James was extremely supportive and patient with me through the 3 year process. I was still a student during the time I made the claim and had no idea where to start and what to do but James guided me throughout the whole process which made things a lot easier and smooth running.

Reply from Heirloom Fair Legal
Hayes Connor helped us get damages when our Childrens Primary school breached the data protection rights of our children. James Kelliher managed our case and was friendly, informative and driven in getting us the result we deserved. I would not hesitate in recommending James and his team at Hayes Connor.

Reply from Heirloom Fair Legal
I chose Hayes Connor to handle a data protection issue. I had trawled through countless websites checking reviews, terms and conditions before settling on Hayes Connor. The service was excellent from start to finish. The process was seamless, efficient, transparent and easy to set up and follow. Ryan Adamson dealt with the file and his care, attention to detail and his ability to explain issues clearly were both refreshing and exemplary. I would have no hesitation in recommending Hayes Connor and particularly Ryan and his team and take this opportunity to thank them for achieving a successful outcome.

Reply from Heirloom Fair Legal
Very good company , ben brown delt with my case , kepted me informed at all times and I received more than I expected, thanks

Reply from Heirloom Fair Legal
Effortless and extremely helpful at every single step from the beginning to the completion. Highly recommended A+++

Reply from Heirloom Fair Legal
I contacted Hayes solicitors on 17th March. Today is 23rd Aug and- apart from e-mail enquiries- I still was not told if they take on my case.
Well, I contacted Cel solicitors on the 4th August and guess what, my claim is already drafted. If you believe you are right, you just need to find the right solicitor for you who sees things the same way and who actually represents you. Something was off with Hayes, K. said there was no proof when in reality it was poking her in the eyes.
Reply to Jon Else: thank you for your reply and wanting to understand a bit more, however from my point of view spending time on this would be counterproductive.If I were the boss or the co-founder I would keep a tighter leash so to speak on my employees and monitor their e-mails, check the timeframes they take to reply to customers...

Reply from Heirloom Fair Legal
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.