As always it has been a pleasure to deal with Hays Travel Alnwick. Clare was very helpful and informative regarding my booking and made me feel safe and secure throughout. All the staff in the past... See more
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Our travel assistant was very helpful. We already had an idea of where we wanted to go and when but she was able to answer a few questions we had. Our whole experience was positive and enjoyable.
Company replied
Fabulous holiday booked yesterday. Advice ,support etc really good. Everything explained, Diane even helped us download the Hays app and showed us how to access our info etc We've used Hays for ye... See more
Company replied
Ellie ( I think it was Ellie we asked her name but I may have misremembered) anyway she was so smiley and efficient and helpful and booked two holidays for us in Alnwick Hays Travel on Wednesday morni... See more
Company replied
Company details
- #21 of 200 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #9 of 53 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 97 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
60 Bondgate Within, NE66 1JD, Alnwick, United Kingdom
- 01665465026
4.9
Excellent
647 reviews
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Bridget was exceptional and friendly
Bridget was exceptional and friendly, brilliant knowledge and helpful. An absolute credit to Hays, I was in retail for 47.5 years so recognize excellent employees.
23 July 2026
Reply from Hays Travel - Alnwick
Thank you so much for your wonderful feedback! I am absolutely delighted to hear that I provided such exceptional and friendly service. We truly appreciate your kind words and recognition. Thanks, Bridget :)
Knowledgeable staff who are friendly…
Knowledgeable staff who are friendly and make you feel welcome. Will go the extra mile.
12 July 2026
Reply from Hays Travel - Alnwick
Thank you for taking the time to leave such a lovely review, it was a pleasure booking your holiday :) Nathan
As always it has been a pleasure to…
As always it has been a pleasure to deal with Hays Travel Alnwick. Clare was very helpful and informative regarding my booking and made me feel safe and secure throughout. All the staff in the past have been very helpful and pleasant in dealing with bookings and holiday money exchanges.
Lola Edwards.
12 July 2026
Reply from Hays Travel - Alnwick
Thank you for leaving such a lovely review for our store, it is always a pleasure booking your fabulous trips :) Claire
Positive experience at Hays Travel Alnwick
Our travel assistant was very helpful. We already had an idea of where we wanted to go and when but she was able to answer a few questions we had. Our whole experience was positive and enjoyable.
17 July 2026
Reply from Hays Travel - Alnwick
Thank you for this lovely review, it was a pleasure booking your holiday! :)
Staff are always very professional and…
Staff are always very professional and helpful nothing is too much.
Good experience always.
14 July 2026
Reply from Hays Travel - Alnwick
Thank you for your wonderful feedback! We are so pleased to hear that we consistently provide professional and helpful service, and that you always have a good experience with us. Thanks, Sasha
Excellent friendly serviceWe always receive such excellent…
We always receive such excellent service from Hays Alnwick. Staff so friendly and helpful
Booking service given by staff so helpful
7 July 2026
Reply from Hays Travel - Alnwick
Thank you for this lovely review of our store, it is always a pleasure booking your trips :)
Fantastic service from Sasha.
I was in Anwick yesterday, as I had been looking at a cruise the night before I decided to call in to Hays to find out a bit more about it.
I was greeted by Sasha with a lovely smile.
I discussed the cruise with her in great detail, she answered all of my questions.
As Sasha was very friendly, helpful and professional I decided to book the cruise with her.
Thank you Sasha for a great booking experience.
14 July 2026
Reply from Hays Travel - Alnwick
Thank you for the extremely kind review, it was a pleasure getting you booked.
Sasha xx
Hays Travel Alnwick Wednesday 8 July 2026
Ellie ( I think it was Ellie we asked her name but I may have misremembered) anyway she was so smiley and efficient and helpful and booked two holidays for us in Alnwick Hays Travel on Wednesday morning. we have been using Hays Travel in Alnwick for a few years now and it is always a wonderful service. Thank you.
8 July 2026
Reply from Hays Travel - Alnwick
Hi Patricia yes that was me! Thank you so much for your lovely feedback it was a pleasure being able to book your holidays for you!
-Ellie
Brilliant service from Bridget
Brilliant service from Bridget. Attentive and very clear with information . Answered all questions about our choice of location. No hesitation in booking with Hays again. 5* service
9 July 2026
Reply from Hays Travel - Alnwick
Thank you for your wonderful review! We are so pleased to hear that our service was brilliant and that all your questions were answered clearly. We look forward to assisting you again.
Thanks, Bridget :)
Fabulous holiday booked yesterday.
Fabulous holiday booked yesterday.
Advice ,support etc really good.
Everything explained, Diane even helped us download the Hays app and showed us how to access our info etc
We've used Hays for years. All of our holidays have been organised/booked with them. No complaints ever!!
8 July 2026
Reply from Hays Travel - Alnwick
Thank you so much for your kind words and continuous support Rosalyn, we are so pleased we made the experience of booking your holiday so smooth! - Laila
Lovely friendly staff
Original chat with Nathan who gave us some great suggestions. Went back in and booked with Laila. Both excellent members of staff and both very professional and friendly and were really looking forward to our holiday being as smooth as the booking.
4 July 2026
Reply from Hays Travel - Alnwick
Thank you so much for your kind words Sherrie, it was a pleasure booking your holiday and we cannot wait to hear all about it! - Laila & Nathan
Ellie was very helpful when searching…
Ellie was very helpful when searching for a specific holiday. She explained all the different options and prices thoroughly. She also assisted with some queries about carrying medical equipment on board.
2 July 2026
Reply from Hays Travel - Alnwick
Thank you so much for your kind review, I'm pleased we got your holiday booked up for you, thanks again for choosing to book with me - Ellie :)
Reply from Hays Travel - Alnwick
Thank you for your kind review! Im so pleased i got your holiday booked for you, thank you again for booking with us
-Ellie
Very friendly and made booking my…
Very friendly and made booking my holiday a plesent experience.
30 June 2026
Reply from Hays Travel - Alnwick
Thank you so much for your kind review and thank you for booking with me!
-Ellie
Great service
Great service. The travel advisor was really helpful and knowledgeable. Booked with confidence.
30 June 2026
Reply from Hays Travel - Alnwick
Thank you for the kind review, we will pass this on to Katie.
very helpful and professional staff
27 June 2026
Reply from Hays Travel - Alnwick
Thank you for the very kind review, it was a pleasure getting you booked - Sasha
Not my first time booking with Hayes…
Not my first time booking with Hayes and won't be the last, great service and staff, couldn't be more professional, friendly, helpful and patient.
Would recommend to everyone who wants to book holiday with a travel agent.
23 June 2026
Reply from Hays Travel - Alnwick
Thank you for your lovely review, We hope you have a lovely holiday when it comes around and look forward to seeing you again!
Very helpful assistant
24 June 2026
Reply from Hays Travel - Alnwick
Thank you so much for your review, it was a pleasure being able to book your flights for you!
-Ellie
Reply from Hays Travel - Alnwick
Thank you so much for your lovely review Steven, I hope you have an amazing holiday! - Laila
Reply from Hays Travel - Alnwick
Thank you for the lovely review :) It was a pleasure booking your holiday and we cannot wait to hear all about it
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