we were unsure of where we wanted to go so asked Sarah to find us something suitable. We gave the dates, standard of accommodation and type of resort we would like, Sarah found us a holiday which was... See more
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We always use Hays to book holidays, Sarah always goes above and beyond to get the holiday we want. Best price flight and hotel. Definitely 5 star service
Company replied
Friendly helpful staff. Nothing a problem. Staff update us regularly on our bookings. Our original meeting was with Sharon the manageress who contacted Newmarket holidays as we were wanting 3 single... See more
Company replied
We have used hays travel for years now and everything is straight forward friendly knowledgeable staff always get a great price when we book a holiday
Company replied
Company details
- #21 of 200 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #10 of 52 best companies in Cruise Travel Agency
- #5 of 34 best companies in Cultural tours provider
- #4 of 32 best companies in Currency exchange service
- #9 of 95 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36 Station Road, NE63 9UJ, Ashington, United Kingdom
- 01670 815755
4.9
Excellent
997 reviews
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We always use Hays to book holidays
We always use Hays to book holidays, Sarah always goes above and beyond to get the holiday we want. Best price flight and hotel. Definitely 5 star service
12 July 2026
Reply from Hays Travel - Ashington
Lynn Howard,
Thank you for your wonderful review! We are so pleased to hear that our team consistently goes above and beyond to find you the perfect holiday at the best price. We truly appreciate your loyalty and look forward to helping you with many more holidays.
Kind Regards
Hays Travel Ashington
The staff are really helpful nothings a…
The staff are really helpful nothings a bother will keep looking until they find a fab holiday always come to hays for that reason exceptional service every time xxxx
15 July 2026
Reply from Hays Travel - Ashington
Ann Armstrong,
Thank you for your wonderful review! We are so pleased to hear that our staff are always helpful and that you consistently receive exceptional service. We truly appreciate your loyalty.
Kind Regards
Hays Travel Ashington
Good advice and location found by Sarah
we were unsure of where we wanted to go so asked Sarah to find us something suitable.
We gave the dates, standard of accommodation and type of resort we would like, Sarah found us a holiday which was suitable, not somewhere we would have chose on our own but were very happy with.
10 July 2026
Reply from Hays Travel - Ashington
neil morris,
Thank you so much for your lovely review! I'm so pleased that we were able to find you a suitable holiday that you were happy with. I hope you have a fantastic time!
Kind Regards
Hays Travel Ashington
Great advice and help as always from…
Great advice and help as always from the fantastic team at Ashington Hays Travel
12 July 2026
Reply from Hays Travel - Ashington
Mrs Nichol,
Thank you for your wonderful review! We are so pleased to hear that you consistently receive great advice and help from our team. We truly appreciate your kind words.
Kind Regards
Hays Travel Ashington
As always booking with Sue at Ashington…
As always booking with Sue at Ashington is a real pleasure, fist class service.
11 July 2026
Reply from Hays Travel - Ashington
Mrs Janet Carter,
Thank you for your wonderful feedback! We are so pleased to hear that your booking experience was a real pleasure and that you received first-class service. We appreciate your kind words.
Kind Regards
Hays Travel Ashington
Almost had a trip I didn’t want!
Went in 7th July 2026 not wheelchair accessible almost tipped out of my chair trying to get in the shop! Then the payment device was fixed in place difficult to reach and had to get someone to help put my card in the slot!
7 July 2026
Unprompted review
Reply from Hays Travel - Ashington
Mr Antony Harper,
We are truly sorry to hear about the difficulties you encountered with accessibility during your visit. We appreciate you bringing these crucial issues to our attention. We are actively reviewing our entrance, the screws in the plate at the front door had come loose causing the door lip to be lifted, and payment device setup to ensure a more inclusive experience for all our customers.
If you would like to give the store a call on 01670 815755 to discuss this further.
Kind Regards
Hays Travel Ashington
We have used hays travel for years now…
We have used hays travel for years now and everything is straight forward friendly knowledgeable staff always get a great price when we book a holiday
3 July 2026
Reply from Hays Travel - Ashington
George Fitton ,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have such positive experiences with us and that our staff are always able to assist you. We truly appreciate your loyalty.
Kind Regards
Hays Travel Ashington
Staff always very helpful they get to
Staff always very helpful they get to know regular customers and talk to them like friends and always ask how our previous holiday was thats why we always come back to book at our local Hays.
2 July 2026
Reply from Hays Travel - Ashington
Walter,
We are so happy to hear our team provides such a welcoming and friendly experience. We truly value your continued loyalty and appreciate you choosing us for your holiday bookings.
Kind Regards
Hays Travel
Sarah at the Ashington branch is…
Sarah at the Ashington branch is amazing nothing ever to much trouble she always get you the best deal
3 July 2026
Reply from Hays Travel - Ashington
Thank you for your wonderful feedback! I enjoy having you in and having a bit crack as well as booking your holidays :) See you soon - Sarah
Excellent service from Susan as always.
Excellent service from Susan as always. Listens to what you are looking for and goes the extra mile to find it. Wouldn't book my holidays anywhere else!
1 July 2026
Reply from Hays Travel - Ashington
Kevin Vardy,
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided excellent service and went the extra mile to find what you were looking for. We appreciate your loyalty!
Kind Regards
Hays Travel
Reply from Hays Travel - Ashington
Helen Makepeace,
Thank you for your kind words! We're so pleased to hear that our team member was extremely helpful and knowledgeable regarding your trip. We appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel
Sharon at the ashington branch who we…
Sharon at the ashington branch who we booked through was excellent and and very helpful
28 June 2026
Reply from Hays Travel - Ashington
Mark,
We are so pleased you had such a positive experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
Went to the Ashington branch as usual…
Went to the Ashington branch as usual and was helped by Sharon who was friendly and very efficient communicated with us through the whole booking and made it very easy for us.
29 June 2026
Reply from Hays Travel - Ashington
Helen Neil,
Thank you for your wonderful review! We are so pleased to hear that your booking experience was easy and efficient.
Kind Regards
Hays Travel
Lucy was very welcoming and nothing too…
Lucy was very welcoming and nothing too much trouble for her
27 June 2026
Reply from Hays Travel - Ashington
Margaret,
We are so glad we could help. Thank you for your kind words!
Kind Regards
Hays Travel
Sue was very helpful she explaned…
Sue was very helpful she explaned everything to me &i was very happy thank you
27 June 2026
Reply from Hays Travel - Ashington
Judith,
We're so glad we could assist you. Thank you for your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - Ashington
MICHAEL BUTLER,
We appreciate your kind words. We are glad our team was helpful.
Kind Regards
Hays Travel
I've always booked holidays through…
I've always booked holidays through hays Ashington as the staff are friendly and very helpful
23 June 2026
Reply from Hays Travel - Ashington
Malcolm,
We truly appreciate your kind words! We are so glad our team consistently provides excellent service. Thank you for your continued loyalty.
Kind Regards
Hays Travel
Reply from Hays Travel - Ashington
Carol,
We're glad you found us helpful and pleasant.
Kind Regards
Hays Travel
Another holiday booked with Hays…
Another holiday booked with Hays Ashington. Always a pleasure to deal with the friendly staff. Wouldn’t go anywhere else. Thanks again for all your help.
16 June 2026
Reply from Hays Travel - Ashington
David Hunter,
We are so pleased to hear you had another great experience booking with us! Thank you for your kind words and continued loyalty.
Kind Regards
Hays Travel
Always book my holidays through hays
Always book my holidays through hays, very friendly and helpful staff
14 June 2026
Reply from Hays Travel - Ashington
Sharon Gibson,
We are so pleased to hear you consistently choose us for your holidays. We appreciate your kind words.
Kind Regards
Hays Travel
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