Great experience at Hays. Lianne knew exactly what we were looking for, found a lovely hotel for us and booking so easy. Everything dealt with for a smooth journey. She also helped book two holidays l... See more
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We spoke to Lianne to book another holiday as she was so good. She helped make our first holiday experience with hays so memorable. Our honeymoon ♥️ im sure she went above and beyond. First class se... See more
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In knowing of Hayes Travel and never using their service. Having to use the Company via a friend I would have to say that my first experience was great. I would have to mainly commend 'Leanne' who of... See more
Company replied
Lianne served me again and she was once again amazing. Gave me options for our holiday next year. She is always very polite and professional. She is also very thorough and talks you through what you w... See more
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Company details
- #21 of 203 best companies in Travel agent
- #7 of 39 best companies in Cruise agency
- #9 of 54 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #4 of 32 best companies in Currency exchange service
- #8 of 98 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 Silver Street, MK40 1SY, Bedford, United Kingdom
- 01234819352
4.9
Excellent
467 reviews
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Professional staff
Your staff are very experienced and have all sorts of info to help you.
27 July 2026
Reply from Hays Travel - Bedford
Mrs Kerin,
Thank you so much for your wonderful feedback! We are delighted to hear that our team's experience and knowledge were so helpful to you.
Kind Regards
Hays Travel Bedford
Very Helpfull man look best caravan…
Very Helpfull man look best caravan for us, told us everything need to know for Hemsby holiday.
He did take time for me what caravan book i had 4 strokes.
Very lovely Staff
everything need to know
26 July 2026
Reply from Hays Travel - Bedford
Russell,
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to help you find the perfect caravan and provide all the information you needed for your Hemsby holiday. We appreciate you choosing us.
Kind Regards
Hays Travel Bedford
Reply from Hays Travel - Bedford
Andrew,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was knowledgeable and that everything was handled smoothly for you.
Kind Regards
Hays Travel Bedford
Great experience at Hays
Great experience at Hays. Lianne knew exactly what we were looking for, found a lovely hotel for us and booking so easy. Everything dealt with for a smooth journey. She also helped book two holidays last year and they were perfect and seem less. Definitely will go back to see Lianne
25 July 2026
Reply from Hays Travel - Bedford
Tina,
Thank you so much for your wonderful 5-star review! We are delighted to hear that our colleague consistently provides such excellent service, making your holiday bookings easy and seamless. We truly appreciate your continued trust in us.
Kind Regards
Hays Travel Bedford
Friendly efficient staff
Friendly efficient staff, patient and knowledgeable,nothing too much trouble.
25 July 2026
Reply from Hays Travel - Bedford
William Ferries,
Thank you so much for your wonderful feedback! We are delighted to hear that you found our team to be friendly, efficient, and knowledgeable. We always strive to provide excellent customer service.
Kind Regards
Hays Travel Bedford
Amazing service
Always helpful above & beyond and very friendly.
I wouldn’t want to use any other travel agent.
25 July 2026
Reply from Hays Travel - Bedford
Miss Stubbings,
Thank you for your wonderful review! We are so pleased to hear that you always find our team helpful and friendly. We truly appreciate your loyalty.
Kind Regards
Hays Travel Bedford
Reply from Hays Travel - Bedford
Caroline,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be efficient, friendly, and professional. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Hastings
The staff are very helpful
The staff are very helpful , I’ve had great booking results for my trip to Belize with Louise & my trip to Scotland with Lee Ann
20 July 2026
Reply from Hays Travel - Bedford
Thank you for the lovely review Annie. It is always a pleasure to see you.
Kind Regards
Louise and Lianne x
Lianne
We spoke to Lianne to book another holiday as she was so good. She helped make our first holiday experience with hays so memorable.
Our honeymoon ♥️ im sure she went above and beyond. First class service from start to finish.
19 July 2026
Reply from Hays Travel - Bedford
Thank you so much for your really kind review. It was an absolute pleasure to be able to help you again and lovely to see you both back in branch!
Many thanks
Lianne
Leanne
In knowing of Hayes Travel and never using their service. Having to use the Company via a friend I would have to say that my first experience was great. I would have to mainly commend 'Leanne' who offered her expertise, knowledge, time and patience providing all depts of information and service. Her assistance made my booking rewarding in making this booking and successful.
I ask that an additional moneytory reward is given to her.
14 July 2026
Reply from Hays Travel - Bedford
Thank you for your kind review. I am glad I was able to help 😊
Many thanks,
Lianne
From start to finish the booking…
From start to finish the booking process went smoothly. The staff took time to explain the trip and responsibilities for those involved. Lovely mannered staff excellent service.
8 July 2026
Reply from Hays Travel - Bedford
Thank you for taking the time to write such a kind review.
I look forward to seeing you again soon!
Many thanks
Eleanor
Lianne served me again and she was once…
Lianne served me again and she was once again amazing. Gave me options for our holiday next year. She is always very polite and professional. She is also very thorough and talks you through what you want. Well done Lianne
14 July 2026
Reply from Hays Travel - Bedford
Thank you so much for your lovely review. Its always a pleasure to be able to help. 😊
I hope you all have a lovely time.
Many thanks,
Lianne
Calum and Eleanor were amazing
Calum and Eleanor were amazing. They were most helpful in assisting me find the most suitable option.
Will highly recommend Hays Travel
11 July 2026
Reply from Hays Travel - Bedford
Hetty,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful in assisting you. We truly appreciate your recommendation!
Kind Regards
Hays Travel Bedford.
Brilliant experience
Eleanor was very helpful with booking our holiday. Friendly checked with her colleague if unsure about the process. The service was fantastic and both team members were great
7 July 2026
Reply from Hays Travel - Bedford
Thankyou for taking the time to leave such lovely feedback. We are glad we were able to help.
Many thanks
Team Bedford
Excellent all round …
Great service and very helpful listened to our needs and gave us all the information, excellent all round
5 July 2026
Reply from Hays Travel - Bedford
Thank you for your wonderful feedback! We are so pleased to hear that we were able to assist you with all the information you needed and that you found our service excellent.
Kind Regards
Hays Travel Birkenhead Grange
We have used Hays travel in Bedford…
We have used Hays travel in Bedford previously to book holidays.
We again visited and made sure we spoke with Callum the manager who was very professional and approachable.
3 July 2026
Reply from Hays Travel - Bedford
Thank you for your kind review.
Many thanks, Team Bedford
Reply from Hays Travel - Bedford
Thank you for your kind review, it's always a pleasure to help. Please do reach out if there's anything else I can help with before your trip.
Many thanks
Lianne
Lianne was super helpful and friendly
23 June 2026
Reply from Hays Travel - Bedford
L Ogle,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team member to be helpful and friendly.
Kind Regards
Hays Travel
Always finds exactly what we’re looking…
Always finds exactly what we’re looking for with no problems afterwards.
18 June 2026
Reply from Hays Travel - Bedford
I'm so glad that we found what you what you were looking for & Thank you for your wonderful feedback!
Kind Regards
Lianne
Nice to talk to People that understands…
Nice to talk to People that understands you’re need’s,are ready to help to sort things out.
21 June 2026
Reply from Hays Travel - Bedford
Anthony Wren,
We appreciate your kind words. We are glad we could help.
Kind Regards
Hays Travel
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